American Home Protect

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American Home Protect

3.8

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American Home Protect Reviews Summary

American Home Protect has a rating of 3.8 stars from 574 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with American Home Protect most frequently mention great attention, customer service and previous claims. American Home Protect ranks 11th among Real Estate sites.

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Texas
1 review
0 helpful votes
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We completed some work for you all here at, Air System Designs LLC in Texas. The claims process, and the agents are all on point with one on one service. American Home Protect is the only warranty company I will do work for.

Date of experience: September 30, 2022
Mexico
1 review
0 helpful votes
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Transparent information, and good customer service.

Date of experience: September 29, 2022
Michigan
1 review
0 helpful votes
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Jose was steller to talk to
September 29, 2022

Jose was steller to talk to. Answered every question with detail and expertise. Quality isnt lost as long as he is alive and well.

Date of experience: September 29, 2022
Mexico
1 review
0 helpful votes
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Had an issue with my oven
October 27, 2022

Had an issue with my oven and American Home Protect was not able to find a technician. I had to go through Sears.

Date of experience: September 27, 2022
Mexico
1 review
0 helpful votes
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Not happy with service..
October 27, 2022

Not happy with our service, as I've tried to get several appliances fixed but have been told they're not covered under the warranty.

Date of experience: September 27, 2022
Texas
1 review
0 helpful votes
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They were quick on getting a guy to come out and fix my furnace and I only paid my deductible!

Date of experience: September 27, 2022
Mexico
1 review
0 helpful votes
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Happy with the service response time...
September 26, 2022

Happy with the service response time, however, I would like to find a tech close to my area.

Date of experience: September 26, 2022
Mexico
1 review
0 helpful votes
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Customer service is great but I'm disappointed with the claims department because I'm currently having an issue with my AC but the motor itself is not available anymore and I'm worried for my mother due to the heat.

Date of experience: September 26, 2022
Mexico
1 review
0 helpful votes
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Not happy with the service because...
October 22, 2022

Not happy with the service because I have to look for my own vendor.

Date of experience: September 22, 2022
Mexico
1 review
0 helpful votes
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Currently having issues with a leak, not very happy with the services because I have to look for a plumber.

Date of experience: September 22, 2022
Mexico
1 review
0 helpful votes
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I expected a lot more coverage
September 20, 2022

I expected a lot more coverage but, in general, I've had a good experience.

Date of experience: September 20, 2022
Mexico
1 review
0 helpful votes
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I like the service but I'm disappointed with your coverage because I spent almost 4000 dollars on a water heater and you will only help with $500.

Date of experience: September 20, 2022
Mexico
1 review
0 helpful votes
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Overall happy with the service but it's taking too long to find a technician.

Date of experience: September 19, 2022
Mexico
1 review
0 helpful votes
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So far the experience with us has been positive for...
September 19, 2022
Updated review

So far the experience with has been positive for both customer service and claims.

Date of experience: September 19, 2022

The client said the services have been good
June 10, 2022
Previous review

The client said the services have been good.

Date of experience: June 10, 2022
Mexico
1 review
0 helpful votes
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Good experience with both claims and...
September 15, 2022

Good experience with both claims and customer service.

Date of experience: September 15, 2022
Mexico
1 review
0 helpful votes
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Not happy with the amount of time it takes to receive service.

Date of experience: September 14, 2022
Mexico
1 review
0 helpful votes
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I had a good experience with the previous claim in 2021.

Date of experience: September 14, 2022
Mexico
1 review
0 helpful votes
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So far good
September 12, 2022

So far good except for small issues with reimbursement check.

Date of experience: September 12, 2022
Mexico
1 review
0 helpful votes
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I've had a good experience with all the claims I've filed before.

Date of experience: September 12, 2022
Mexico
1 review
1 helpful vote
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It was very difficult to find a technician every time I've filed a claim.

Date of experience: September 12, 2022