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Amazon France Reviews Summary
Amazon France has a rating of 1.6 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Amazon France most frequently mention and customer service. Amazon France ranks 528th among Marketplace sites.
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I bought some itens on Amazon Business France. The delivery date was set to 22th February, and at that date the itens had not yet been sent. I contacted support and they told me that there was a problem with my card to contact the bank. I contacted the bank and they said there was no problem. I insisted and they told me they that the card was ok but they were verifying my account. I waited and... nothing, the order is still on with 22th february delivery date! I insisted and now I am not getting any answer! The experience seems a nightmare, a Kafka book! Buy on Amazon.co.uk or Amazon.com! I never had any problem with them!
Excellent store. I'm a Premium member and I was never disappointed.
When I met a problem, their staff solved it very fast.
I order a chainsaw on amazon.fr. It was at 45 instead of 80 because the package will be shipped in 1 or 2 months.
Amazon canceled my order because it's was a princing error.
No goodwill gesture. The worst is, the next day, they increase the price of the chainsaw at 130 ( all store sell the chainsaw at 80) just to prove that is an princing error...
Excellent site - and if you place enough orders to make it worthwhile subscribing to Premium (about 40 Euro a year, with other benefits including Kindle book rental), next day delivery for no extra charge.
Almost embarrassing when the UPS guy arrives with next-day service on an urgent package - containing an item costing less than 10 Euro.
This store is really really nice. I hope that everyone enjoys browsing this site.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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