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Amazon ES

2.1

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Amazon ES Reviews Summary

Amazon ES has a rating of 2.1 stars from 34 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Amazon ES most frequently mention and customer service. Amazon ES ranks 369th among Marketplace sites.

service
14
value
14
shipping
13
returns
12
quality
13

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Romania
2 reviews
0 helpful votes
Follow Gabriela C.
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Very good
May 13, 2019

It is very good. All products are so quality and the custommer service is a very very very excellent service

Date of experience: May 11, 2019
GB
3 reviews
0 helpful votes
Follow Clare M.
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I have been a seller for a few years and have had a number of customer order and keep the goods they have ordered and Amazon refund them and even take the return postage from me, with me not having the goods back. They allow their customers to steal and surely this can't be legal!
If I knew that it would cost me more money selling on. Es,. It and. Fr from the UK then I wouldn't have done it and I now no longer sell using these platforms because they are dishonest and punish the sellers for the dishonest customers their site attracts.

Date of experience: April 16, 2019
GB
1 review
6 helpful votes
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Terrible!
April 3, 2019

They sent me a faulty item, and then the replacement was also faulty. They expect me to pay up front to return both items to Spain which will cost me around £30. Bryan, who is apparently an executive service agent in Spain, is terrible. He just keeps threatening me that I will be charged twice if the item does not reach them on time!

Date of experience: April 3, 2019
Spain
2 reviews
0 helpful votes
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Great communication. Always available for my questions. Shipping very fast. 100% recommended. I will make more deals with you in the future.

Date of experience: March 18, 2019
Spain
1 review
3 helpful votes
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I'm sorry, but we did order and pay a month a go some stuff and until know they did not deliver every thing.

They say that the can not find our place. But you can find us easy on Google maps, GPS,...

And if they really can not deliver, they have to pay us back.

Legally speaking, it seems that there business is not working at all.

Date of experience: March 1, 2019
GB
1 review
0 helpful votes
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I have bought a shoe and it was very nice and I wore it and after 2-3 days then the shoe started rubbing out and and wearing out more and more and after 2 weeks I was barely left with a seal I was so disappointed about the quality and wouldn't advise anyone to buy it again

Date of experience: January 8, 2019
Spain
1 review
23 helpful votes
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SCAMMERS BEWARE
November 3, 2018

THESE ARE COMPLETE SCAMMERS, I have been their customer for over 2 years, they don t care, i bought something on their marketplace valued at 650 and the product is damaged, now the stupid seller doesnt answer anymore and Amazon. Es just hang up on me, with 5 or more of their customers representative who act like robots in disguise, arrogant as if they were the boss lol and take part with the sellers and told me that my case is closed, this is absurd, i have rights and they just accept to steal my money, what a bunch of scammers. Now i m left with a 650 product i have no guarantee because the stupid seller doesnt answer and amazon garantia a to z is nonsense and completely incompetents. I would fire everyone from amazon.es if i was the boss, there are all terrible and very very greedyyy, never seen scammers like them. THEY LITERALLY STOLEN 650E FROM ME AND NOW THEY WANT TO GET AWAY WITH THIS! I

Date of experience: November 3, 2018
Spain
1 review
25 helpful votes
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Shockingly bad
June 22, 2018

I use amazon uk a lot with no problems. Amazon es are just dreadful. Items dont arrive or arrive late or broken. Trying to contact them impossible never again!

Date of experience: June 22, 2018
Spain
2 reviews
23 helpful votes
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Amazon.es
April 21, 2018

I use Amazon in England and find it brilliant. Ive recently ordered in spain from Amazon.es and the experience had not been good. The parcel arrived with the contents in pieces with the sun tan lotions smeared all over the box. Ive tried to get help and support but of course its all in Spanish and I cannot understand what they want me to do. It appears as if they want me to send the product back which is difficult as its a big wet heap of cardboard covered in sun tan lotion. Id never order from Amazon.es again.

Date of experience: April 21, 2018
Gibraltar
11 reviews
76 helpful votes
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Simplemente lo mejor de lo mejor que hay en servicio y eficacia son muy efficientes se lo recomiendo a todo el mundo porque son de fiar.

Date of experience: February 17, 2018
Portugal
2 reviews
19 helpful votes
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Very good online shop!
August 22, 2017

Two very good experiences until now. Fast shipping and low price to Portugal. Very good quality of their products and as described. Recommend.

Date of experience: August 21, 2017
Spain
1 review
20 helpful votes
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Muy eficiente
February 7, 2017

Siempre que he comprado algo, a sido 100% satisfactorio. Envio, descripcion, contacto con el vendedor.

Date of experience: February 7, 2017
Texas
15 reviews
66 helpful votes
Follow Leon M.
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I have used Amazon for 10 years- they were great. In the last 2 years- they have out-sourced their customer service to third world countries- though polite-read a script-and can't help you at all. The products change prices daily up-down -up-down. When you get someone in USA for every 10 you speak to 1 knows what their doing-and actually helps-the rest can't deviate from the script and do nothing.
Go to Best Buy- they shall match the price- and you get immediately or free shipping.

Date of experience: February 24, 2015
Spain
4 reviews
22 helpful votes
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Una de mis tiendas favoritas, gran variedad de productos, rapidez en los envios, y una garantia de sus productos inigualable. Tiene periodicamente ofertas increibles, solo hay que estar atentos para realizar la compra y si añadimos el servicio postventa, tendremos la compra perfecta.

Date of experience: January 9, 2015