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Allurez

3.2

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Allurez Reviews Summary

Allurez Diamonds & Fine Jewelry is a jewelry store that offers a wide range of diamond and gemstone jewelry, including engagement rings, wedding bands, and fine storage solutions.

This summary is generated by AI, based on text from customer reviews

service
218
value
59
shipping
61
returns
55
quality
291

Instant Feedback

2,037 reviews

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New York
1 review
0 helpful votes
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Greatest engagement ring ever!
January 1, 2022

I bought my now fiancee a custom engagement ring that symbolized our love for each other. When I proposed to her, not only was she very surprise and happy; she immediately knew the meaning of the love we have for each other. Thanks to Allurez for making it happen!

Date of experience: January 1, 2022
California
1 review
0 helpful votes
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Beautiful Design
December 30, 2021

Ordered a Rose Gold Palm Tree Pendant covered with Diamonds. It was the perfect gift for my wife. It looks great.

Date of experience: December 30, 2021
Arkansas
1 review
0 helpful votes
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I'm Flat Out Disappointed
January 27, 2022
Updated review

I received the ring in time for Christmas gift-giving. I like the ruby cocktail ring except for two things. The ruby stone is very cloudy, and I ordered the mounting in rose gold and the one I received is regular gold. But what can I do?

Date of experience: December 27, 2021

I tried to order the ring earlier today, but the order...
November 28, 2021
Previous review

I tried to order the ring earlier today, but the order never went through. Thanks for the email reminding me that it was still in the cart. It was easy to use your website. I can't wait to give it as a Christmas gift.

Date of experience: November 27, 2021
New Jersey
1 review
0 helpful votes
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Great Solitaire engagement ring.
December 27, 2021

It's too easy and friendly buy on line! I enjoyed it!

Date of experience: December 27, 2021
Tennessee
1 review
3 helpful votes
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Bunch of scammers
January 23, 2022

I ordered a ring on December 1st that was supposed to ship on the 10th. Well, it never did. Everything I called the office I was guaranteed it would ship on a different date. In total, I was promised it would ship on 4 different dates spanning across 2 weeks. Additionally, each representative promised me if have it by Christmas. Well, needless to say it's actually Christmas Eve right now and my own still hasn't shipped... I will never do business with this company again and if suggest you don't either.

Date of experience: December 24, 2021
Pennsylvania
1 review
0 helpful votes
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Point shoes
December 23, 2021
Updated review

No muss no fuss. Well done. Don't make me write 50 characters if I'm doing you a favor And writing a good review thanks.

Date of experience: December 23, 2021

I will let you know when it gets here...
November 30, 2021
Previous review

I will let you know when it gets here...

Date of experience: November 30, 2021
New Hampshire
1 review
0 helpful votes
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Emerald earings
December 20, 2021

It is easy to shop with Allurez, and the order came very quickly!

Date of experience: December 20, 2021
Washington
2 reviews
0 helpful votes
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Very nice, thank you
December 19, 2021

Very nice, quality good, great price, exactly as described

Date of experience: December 19, 2021
Virginia
1 review
0 helpful votes
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Scam!
January 15, 2022

Do not buy anything from this company. The quality of the product is that of a cracker jack box. Their customer service will do absolutely anything they can to get you to go away so they don't have to deal with you. They will not keep notes on your account, the will hang up on you, they will have no idea who you are when you talked to them 10 minutes ago. We have have our ring sent in for repairs 7 times! And every time we get our "new" ring back, you can still hear the diamonds loose. Absolutely the worst experience with a company we have ever had.

Date of experience: December 15, 2021
Texas
1 review
0 helpful votes
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Better shipping
December 12, 2021
Updated review

I was happy with the necklace an pendent but when I recieved it the chain was in a knot an I had to take it to a jeweler to get it out. Packing should be better

Date of experience: December 12, 2021

Shopping was easy had no problem finding what I needed
November 26, 2021
Previous review

Shopping was easy had no problem finding what I needed.

Date of experience: November 26, 2021
Illinois
1 review
5 helpful votes
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THEY ARE CHEATS DO NOT BUY FROM THEM
January 9, 2022

They have horrible service. They are unethical. A terrible company with terrible goods. They do not stand by their products. Stay away! Buyer beware!

When we bought an item that was defective, they would not take it back. My credit company stood by me and refunded me the money. Now they are sending collection agencies my way.

Online companies need to stand by their products. This company is completely untrustworthy,

Date of experience: December 9, 2021
Missouri
1 review
0 helpful votes
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Deceiving
December 3, 2021
Updated review

Thank you for supporting Veterans! The ring I purchased was beautiful, but the size was deceiving. The picture of the ring showed stones very visible. I can barely see them when I got the ring. Like I said, nice, but I wish they would have shown it on a hand, so I could see gem sizing. If I had known, I would have bought a larger carat.

Date of experience: December 3, 2021

Thank you for supporting Veterans!
November 9, 2021
Previous review

Thank you for supporting Veterans!

Date of experience: November 9, 2021
Washington
1 review
0 helpful votes
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Daisy Rosegold ring
December 2, 2021

Excellent. You have beautiful things to sell It got from you the Set of Daisy flowers and one stackable ring I loved them

Date of experience: December 1, 2021
Canada
1 review
0 helpful votes
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Best idea
November 25, 2021
Updated review

Easy selections with very clear description. A great experience

Date of experience: November 25, 2021

Easy selections with very clear description
November 25, 2021
Previous review

Easy selections with very clear description. A great experience

Date of experience: November 25, 2021
Washington
1 review
1 helpful vote
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After receiving my gold cross pendant and chain, I was very disappointed. I can't imagine anyone ever paying full price for the item I received. Even with a 60% discount, I still feel ripped off! I realize now that the picture I saw online was either of another piece of jewelery or enlarged photographically to enhance sales. I have yet to try to return item. Too busy. I hope they have better customer service than merchandise!

Date of experience: November 18, 2021
Florida
1 review
4 helpful votes
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Allurez Sucks and are thieves
December 18, 2021

Allurez sucks, I ordered a ring in 2019 and then requested for the order to be cancelled 24 hours later, they refused to do so and I ended up disputing the charge with my credit card company and getting refunded. They claimed that they sent me the ring, which I never received, tried suing me over it and dropped the lawsuit. Two years later a collection charge from Allurez shows in my account. This company is based on lies and thieves. One day you'll get what you deserve.

Date of experience: November 18, 2021
Ohio
1 review
0 helpful votes
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Good quality and quick delivery
November 17, 2021

Very happy with the result because it looks just like what was presented online and was sent and received in a very quick manner

Date of experience: November 17, 2021
California
1 review
0 helpful votes
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Unhappy with customer service
December 17, 2021

Unhappy with length of chain and given untenable hoops to jump through to change chain size…

Date of experience: November 17, 2021
Pennsylvania
1 review
0 helpful votes
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Amazing service!
November 12, 2021

I needed ordered delivered on November 4th and even though I didn't order it in time it was delivered to me because I whisked customer service

Date of experience: November 11, 2021
Australia
1 review
0 helpful votes
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The delivery was delayed and the product was very disappointed me due to there were some scratches and seem quite dodge as the same as the wrap and some glue on the gift box, very regret to spent more than $1000. 00 on a product like this!

Date of experience: November 3, 2021

From the business

Allurez.com is committed to providing you with the largest and the finest selection of engagement rings, wedding bands, bridal jewelry, fine fashion jewelry, and certified loose diamonds.


allurez.com
New York, NY, United States