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AllPosters

1.7

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AllPosters Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product quality. Many customers report long shipping delays, poor communication, and difficulties with returns, leading to frustration and dissatisfaction. Complaints about damaged items and misleading product representations are prevalent, undermining trust in the brand. However, some customers appreciate the variety of available posters and express satisfaction with specific orders, indicating that quality can vary. Overall, while there are positive experiences, the recurring issues suggest a need for improved operational efficiency and customer support to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
38
value
39
shipping
42
returns
16
quality
37

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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AllPosters is AllBad!
August 31, 2018

AllBad:
Quality
Shipping
Customer service

It had been so long, I couldn't even locate the email from allposters.com updating me on the status of my order. That's because I still hadn't received one because my order was still processing! If these weren't posters, I would have thought they were painting me originals!

Date of experience: August 31, 2018
Virginia
1 review
1 helpful vote
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Paid for 2 day shipping, still said it would get here in 7 days, email customer service they said they would ship overnight no charge, still getting here in 7 days, and late!

Date of experience: August 26, 2018
Arizona
1 review
3 helpful votes
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Terrible.
August 3, 2018

Terrible experience. Terrible posters. Overpriced, took forever with shipping even though it was "two days". Stick to Amazon. I wanted to give it no stars, but that's not an option.

Date of experience: August 2, 2018
Florida
1 review
3 helpful votes
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They have a fantastic selection of posters and prints. The best deal is probably for someone like me who like to do their own framing and mounting. The mailing is a bit expensive to the US and a bit slow--but then everyone has gotten used to Amazon Prime with next day delivery.

I really like the search functions on the site that allow you to search by dimensions, for example 24"x 1*", or by subject, or by artist, and was able to use this to discover a vast range of images by Homer Winslow that I never knew, peruse pre-World War II Art Nouveau travel posters for the French Riviera, and look at a myriad of advertising posters for art exhibitions. Good stuff.

Date of experience: July 4, 2018
Canada
1 review
0 helpful votes
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Terrible experience, sent me the wrong t-shirts and the items shows on line are different. This company will deceive you and will screw you. Warning - Stay away!

Date of experience: June 26, 2018
Canada
1 review
1 helpful vote
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I ordered a large, beautiful framed print to celebrate a graduation. It arrived on my doorstep as though Fedex launched it there from the truck (or the back of the plane). Needless to day, the frame was snapped and split. I was terribly disappointed, picturing a hassle, repackaging, more shipping fees, and a longer wait, not to mention rolling the dice again with Fedex. Instead, Allposters was empathetic and bent on making it better from the start. They are issuing a replacement. To me, that is service where the customer comes first, and it is much too rare. Fedex aside, I will definitely buy from Allposters again and be proud to do so.

Date of experience: June 25, 2018
Oklahoma
1 review
1 helpful vote
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Hit and Miss
June 9, 2018

This website has great prices and a ton of selection. I ordered 2 items, one Thin Lizzy and one Led Zeppelin poster. I received them within 5 days as expected, but wasn't overly satisfied when I opened the package. The Thin Lizzy poster was great, had good color and was printed on quality poster paper. But when I unrolled the Led Zeppelin poster, I was extremely disappointed. It was printed on a cheap, thin piece of paper and the picture was blown up so much that I could almost count the pixels. I checked and it is only offered in one size (24x35 in.). As a company that specializes in posters, they should be able to look at the poor quality of this poster and realize that it should be printed with much smaller dimensions which would eliminate the pixel problem. I will likely not order from here again.

Date of experience: June 9, 2018
GB
1 review
2 helpful votes
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Overcharged
June 9, 2018

Their website clearly says VAT is included in prices - " Prices listed on the website are inclusive of Duties and/or VAT."
Despite this they charged *******@20% not only on my order but also on the postage. When I queried it their response was completely unsatisfactory

Date of experience: June 9, 2018
Australia
1 review
3 helpful votes
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It took 2 months to arrive. I can't recommend this website to however is reading this.
Packaging not great.

Date of experience: May 31, 2018
South Africa
1 review
1 helpful vote
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I ordered something back in March, the estimated arrival time was between 5 and 11 April. I waited and waited and nothing came. I emailed them to ask where my order was and when it will be arriving, they replied saying that I needed to allow for 20 days of delivery which I did. There was more back and forth emailing and still nothing was solved. There was just excuse after excuse. My order got lost, not once but twice.

Date of experience: May 28, 2018
Ohio
1 review
1 helpful vote
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We ordered these 2.5 weeks before we needed them and select 2 day shipping. After a week, they weren't here. I did a chat with the company where I was told today shipping is only from the time it ships. I was guaranteed it would ship on April 10 and be here April 12. On April 13, they still weren't there. I chatted with them again. This time I was told that expedited shipping is 2-4 days and I would get them April 14. TOO LATE! Our prom is on April 14. Can't happen now! I have saved transcripts that show I was promised the 12th. A company shouldn't promise what they can't deliver. Plus, we are in the age of Prime; 2 day needs to mean 2 days. If not, change the wording.

Date of experience: April 13, 2018
Philippines
4 reviews
10 helpful votes
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Massive Selection.!
April 13, 2018

Allposters.com is almost like an online museum. I ordered an art print from this company which arrived very quickly and in good condition. Massive selection.

Date of experience: April 13, 2018
Canada
3 reviews
14 helpful votes
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Tried ordering and i thought all was well because they charged my card but then there was a "problem" on their end and my order was cancelled. They ask you to submit pointless details over again. So i'm now trying to cancel the order but anyhow, total scam with how they took my money yet cancelled my order themselves. Don't waste your time!

Date of experience: April 10, 2018
Florida
3 reviews
4 helpful votes
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Great Poster!
April 8, 2018

Great poster selection - All Posters has a HUGE selection of posters. They ship promptly and are very reliable. I ordered an art print from this company which arrived very quickly and in good condition.

Date of experience: April 7, 2018
Virginia
1 review
3 helpful votes
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Called the 888 number on invoice, was connected to someone trying to give me a $100 gift certificate from another company, would not give me AllPosters phone number. Return label conveniently missing from invoice. Chat guy wanted to know what was wrong even though they say 100% guarantee even if you don't like it. Print looked cheap in frame. Won't use again!

Date of experience: April 5, 2018
Canada
1 review
6 helpful votes
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$#*! u guys. U guys ripped my $#*!ing poster and I contacted you guys nicely and this guy just hung me up. Go $#*!ing kill yourselves you worthless piece of $#*!s. DO NOT BUY FROM THIS SITE ITS A $#*!ING CHEAP $#*! RIP OFF $#*!.

Date of experience: March 14, 2018
Utah
1 review
2 helpful votes
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Awesome transaction!
February 14, 2018

I'm wondering if there are 2 different Allposter sites! I found the exact size print I was looking for a poster I have been wanting at a discount price for being a new customer. The shipping was reasonable and received it in under a week. The printing & paper are great. I got on to leave a review and so surprised to see so many horrible reviews. But for me, I'll order again from Allposters.

Date of experience: February 13, 2018
Canada
1 review
3 helpful votes
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I ordered several posters that were scheduled to arrive 2 weeks ago. I have written to them and no response. The supposed tracking info is useless and it asks you for details (wasting your time essentially looking for and filling out the details) then just says no tracking available. Wish I had read these reviews prior to shopping on allposters.ca!

Date of experience: February 10, 2018
New Zealand
1 review
0 helpful votes
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Do not buy from AllPosters.com unless you want to be another person donating to this very dishonest company.

Date of experience: January 29, 2018
Canada
1 review
1 helpful vote
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Amazing quality!
January 17, 2018

I ordered a Lorde poster from allposters.ca and I got it for 8 dollars for the poster and only 6 dollars for shipping which was shipping from the US. to Canada! The print is very high quality and detailed! I would order again! Make sure to view the preview on the website before ordering because it will show you exactly what your getting, Also they ship by snail mail so it will about a week past the expected date to arrive. But the shipping was extremely cheap and they have an option for faster shipping.

Date of experience: January 16, 2018

From the business

Over 500,000 Posters & Art Prints, Movie Posters, Vintage Posters, Motivational Posters & more. Value Framing, Fast Delivery, 100% Satisfaction Guarantee.


allposters.com
Lincoln Acres, CA, United States