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All Green Carpet Clean has a rating of 3.7 stars from 234 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with All Green Carpet Clean most frequently mention customer service, amazing job and fair price. All Green Carpet Clean ranks 1st among Carpet Cleaning sites.
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I found All Green Carpet Cleaning after a quick Google search for carpet cleaners in *******.
I called to schedule an appointment. I was told someone could come between 2-4 PM today. I said that was too late, so they offered 11-1. Great!
At 12:30, no one had called me to say they were on their way, so I called the company. "Oh, we won't make it on time," I was told. "Can we come between 2-4?"
Well... no.
What's worse, had I not taken it upon myself to call them, they would have missed the appointment completely and never bothered to let me know.
So we rescheduled for the next day, between 8-10 AM. I was told I'd be the first appointment, and I received confirmation via text.
By 9 AM, no one had called me to give me an ETA and my text reply went ignored. So I again called.
I was told I wasn't on the schedule for today. Somehow, a mistake had been made. Again.
I spoke with the owner (Lisa?), who said she'd send her guy today, but she couldn't say when, since, according to her, he hadn't woken up yet. I asked her to call me at 11 with an update, so if I needed to make alternate arrangements, I could. She agreed, then never called. Another broken promise.
To recap: They missed two appointments, and never called either time.
Do not have this service they cleaned my three cushions for $120.00 and it was a horrible job. I waited too long to complain because I did not want the technician to get in trouble. But they quote you a higher price to clean once they are in your home. They were going to charge me $325.00, he stated to be able to get them to their original color, with that said I agreed he clean three cushions. Here are the pictures.
We used All Green 2 years ago when we had to quickly clean the carpet at my father's home. The carpet ended up dirtier after they "cleaned" it. When we called to get some follow ups we were told they would call back to schedule a time. They did not. We follow up several times. They did not call back. I then reversed the charges on my credit card, as I kept records of the times I called and the dirty floors.
Wanted my carpet cleaned, I was quoted 40-50 dollars. Guy showed up with his pitch and wanted 90. Lol... of course, here we go... So I said all I have is 50, so he vacuumed my carpet wet... Terrible results. Looks the same... Be careful. They'll get ya.
Total waste of 50 bucks. My own fault. I should have known. Was quoted over the phone 40 or 50. As usual with everything in life they show up with their pitch to jack up the price. I said I have 50 bucks and he wet my carpet. Looks the same as when he pulled up. If you guys are gonna clean the carpet good then don't waste people's time. Or... If it takes 90 to clean it then say that in the first place. Total bull $#*!
We had our dining-room steamed cleaned 3 days ago.
The online offer of $29.99 sounded so good that I booked an appointment. As LATER turned out that there were LOTS of cathes to this...
First of all, if you book just one room, the price runs up to $69.99... A HUGE DIFFERENCE.
Then another surprise. $70 covers ONLY one time pull through with a simple STEAM CLEANING. One, not even 2 on dirtier areas. For some shampoo they ask for an extra $120...
It was a lesson learnt: NEVER USE THIS COMANY AGAIN. Very disappointed.
I picked up the phone because caller ID said it was from the community hospital. I have seen a couple of doctors there, so I imagined the call was from one of them. No, it was "Mike" from All Green Carpet Cleaning, that is, a recording of "Mike". If they've already displayed outright dishonesty, why on earth would I hire them to clean my carpets?
Arrived an hour late, was rude, the service tech did not have a uniform (this was the first call of the day, he was dressed in dirty/filthy jeans), the van was unmarked. It is clear that this company is outsourcing the work to independent contractors. Technician asked why we wanted the carpets cleaned as they appeared in great shape, but then turned around 5 minutes later and tried to upsell the service call. Thought I was hiring a company that uses "green/organic" products, which is not the case. Thought that the cleaning was "steam" which was not the case. Asked the technician not to use too much water and soak the carpet. Guess what... that's exactly what he did... said that the carpet will take ~10+ hours to dry. Machine was a POS (portable, not contained in a van), hose didn't reach beyond 20 feet, so he had to bring the machine into the house, end up spraying water all over the floor, didn't bother to clean it up (because he didn't have anything to do so), was insensitive to potential damage to the floor, walls or house. We had to monitor him the entire time for fear of damage and had to clean up his water mess afterward. We had to call another service (same day) to come and extract some of the water out of the carpet. After his arrival, was inclined to cancel the service... should have followed my instinct. HORRIBLE experience, HORRIBLE job. Would NEVER recommend them. Beware, when you call into their #, it goes to a call center and you are not speaking with someone in your local area, they outsource the work.
MAKE THE ROBOCALLS STOP! Their robocalls call every day, three times a day. I will never do business with All Green Carpet Cleaning because of this. I'm telling everyone I know not to do business with them either.
I had my area carpets picked up on the 29th of April and no one will let me know when I can get them back. They keep saying they will call me back or the technician is going to call me back. Not only did they charge me for the cleaning but they never brought them back and their communication is awful. Totally disappointed.
All Green Carpet Clean of Boston did my carpets and rugs. I hired them because of their best reviews on the internet. They had friendly and great customer service. On the day of cleaning, they arrived on time. They were very gentle and polite. They were fast and honest. They used organic cleaning products. After the cleaning, my carpets looked brand new and my rugs looked great. I will use them again. They were no expensive. I am recommending them to others.
Last week, All Green Carpet Clean of Boston did my carpets. My carpets were dirty and has so many stains. I hired them because my coworker recommend them. I am totally satisfied with their cleaning. They were friendly and professional. They showed up on time and were fast. After the cleaning, my carpets looked very clean and all the stains were gone. They were not expensive and I will be using them again. I am recommending them to my friends and family.
My carpets were dirty and had stains on them. I called All Green Carpet Clean of Boston to come and clean my house. I chose them because of their five stars review on yelp. They scheduled the appointment for me right next day. They showed up on time and went straight to work. They cleaned the carpet really well. The results were fantastic. My carpets turned out very clean and all the stains were gone. I am happy with the end results. I must say that they were fast and gentle. I will use them again and recommend them to others.
If you are looking for affordable but best cleaning company, then you should hire All Green Carpet Clean of Boston. They did my two bedroom apartment's carpet. They were amazing people. They were friendly and fast. They were very gentle with my furniture and pets. After the cleaning my carpets looked brand new and they were not expensive. There were no hidden charges or fees. They used the organic cleaning products on my carpets. I am very satisfied with their cleaning. I will use them again and recommend them to others.
I rented a room near my college. I am graduating in the spring and my landlord requires moving out carpet cleaning. I called All Green Carpet Clean of Boston and scheduled an appointment. My professor recommended them. They were professional, fast, reasonable price and great service. They showed up on time and cleaned the whole room within half an hour. All the spots were gone and carpet looked very bright and fresh. They told me to open the windows and it will dry within couple hours. My friends and landlord was surprise to see such a clean carpet. I am recommending them to others.
All Green Carpet Clean of Boston did my carpets today. I am very happy with their service. Everyone who works here is super nice and professional. They did an excellent job cleaning my carpets and it was there first visit. My carpets were dirty and they did excellent job cleaning it. They were full of useful information and they exceeded my expectations. I will use them again and highly recommend them.
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We hired All Green Carpet Clean of Boston to clean our carpets. We were moving out and wanted to get our security deposit back. They were professional, friendly and quick. They did amazing job cleaning our carpets. They were cost effective and gentle. I will keep them in mind for future cleaning. After the cleaning, the carpets looked great and we got our deposit back. We had great experience with them and would recommend them to others.
I called All Green Carpet Clean of Boston to schedule an appointment. My best friend recommend them. They were punctual, professional, and friendly. They were fast and can clean apartment that are above ground level. They did excellent job on cleaning my carpets. I am very satisfied with their cleaning. My carpets were old and dirty. After the cleaning, my carpets looked bright and new. All the dirt and stains were gone. They charged me a very reasonable price. I am going to use them again and highly recommend them.
I hired All Green Carpet Clean of Boston for my carpets. They had quick and friendly customer service. They had flexible schedule and they even work on the weekends. I picked them because of their good reviews. They were professional and their charges were very reasonable. They cleaned my carpets very well. I became their biggest fan and I am going to use them again in near future. I am recommending them to my friends and family.
Looking for professional and local company, then hire All Green Carpet Clean. Recently, they did wonderful job cleaning my carpets. My carpets were dirty and had lots of stains. They were friendly and professional. They showed up on time and were fast. After the cleaning, most of the stains were gone. My carpets overall looked clean. They charged me very reasonable price. I will use them again and recommending them to all my friends and family.
Answer: I believe it is a scam company, based on my experience and those of others who have left reviews. Furthermore they are not accredited by the BBB as they claim on their website, and have had 21 complaints against them to day. They have been suspended from Angie's List.

