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AliExpress is an online marketplace offering affordable products from China, including fashion, electronics, and home goods. The site provides free shipping and a login app for coupons.
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Some people rip you off... and by the way most of u sound like your victims of some of these $#*!s... but not me!... i'm actually making alot of money buying and selling things over i found a good seller and there awsome. They are some good ones out there... where as recommendation... i would recommend them but u got to know wat to look for
1. Feedback ( read them to see what people say)
2. There response to you
3. Dont buy from them if they sell a wide variety of things
4. They most have a gold star ( else i aint buying)
5. The most have a city
6. Dont be fooled by the free shipping and low prices ( it's a scam)
I follow these steps and trust me! If you do u'll make a lot of money like i do.
P. s if you get a good seller dont look for a better 1... stay where you know it is safe (^_^)
I should have checked this site before placing my first (and last) order through AliExpress.com
Ordered an extended battery for my Android. The battery came after about 2 weeks and worked perfectly... for 2 days. Unfortunately I was misled by the website and clicked on "Confirm Delivery" thinking this is just to confirm delivery. There was no indication or warning that this is actually final acceptance of the order.
I contacted AliExress immediately, requesting help with either refund or replacement battery since I am getting no replies from the seller. The reply I got was a canned answer referring me to the "Open Dispute" button which was disappeared once I clicked on "Confirm Delivery".
In my opinion this company acts as a store front to many crooks and its practices are not completely honest. This company is based in China or Hong Kong and yet is managing to deceive many innocent US customers by promising them purchase protection and then disengage from responsibility when an issue arise.
I wish there was a way to file a complaint with the FBI or other authorities and have them investigate the numerous complaints about this company.
I ordered a pair of shoes and tey sent the wrong size. When you call the company, they tell you that returns and exchanges are handled only through email, but increasingshoes.com does not respond to emails.
These people are Chinese bandits! All their products are shipped from Hong Kong, I think several other of the elevated shoe sites on the web all link back to this one company.
DO NOT MAKE THE SAME MISTAKE I MADE! STAY AWAY FROM THESE PEOPLE!
Buyers beware of ali express if you do not want to waste your time and money.
First, I should preface this with saying that you need to be very careful when shopping on this site. The more attractive the price, the more likely you are going to be unhappy with the result.
This site is wonderful for people who are EXPERTS in shopping for things like flashlights and DIY electronics. You can get many great deals which will save you 75% off the prices you find at radio shack, sears, etc. The problem is when you try to shop for anything else. So many knock-offs and products that are listed as rich in features but end up being much less than what was promised. So I have learned to assume only about half of the information listed for a product is true/accurate. If you go shopping with this in mind, and only buy things you are an expert about, then I think you will be happy with the result.
This company has some nice products, but you're taking your chances on getting the right order and trying to return it. If you don't mind loosing the money, go for it. Their phones have been disconnected and they do not have any service after the purchase. I have tried emails, their contact information and every avenue to try and return my purchase for a refund, and it is like they fell off the face of the earth. About a year ago I ordered some bathroom faucets, they were beautiful. I ordered from them again, however this time they sent the wrong item and since they are no where to be found, I now have a $145 item I can't use and will not be able to regain my loss if I tried to resell it. Too bad, they had potential.
Follow up to a refund dispute: Well I finally got into email negotiations for a return. After over a week, I was first told I would be refunded and not to worry about returning the product, but after a sad story of them loosing their job to do this, I would have to return it. Well, without knowing what I was getting into by returning the product, it ended up costing me a lot of money for this lesson. I am sorry, but I will never do business with you again. A $145 product I couldn't use cost me $100 to return. For that kind of money, I could have gotten a quality product here in the states. It's an expensive lesson to learn.
Anyone who deals with this site is looking to lose their money. Beware of blacksmith golf and don't deal with bob the manager. Alibaba should be struck off
Seler Britney Chen and aliexpress are grifter. Every time justify themselves. It was not delivered because of their mistakes $#*!, but only i have lost money. Unreliable in this site.my order no: *******470.
Now and then, i will tell all of your fraud, all world compliant web site
Other seller sent turkey, and there is no problem but britney sent me then i had custom problem. Because custom not allow me. Notting my problem. All of them britney sent type. Why is my problem. Your fair judge is not fair. All of them novice. Only i had lost money. Fair must be %50. But your china fair, every time china must right.
For those who are wondering whether or not you should purchase from this website, keep in mind that all reviews like these are subject to selection bias; ie. Usually only very angry and disappointed customers would post reviews. Satisfied ones usually don't bother looking for such places to share their experience.
I'm a frequent shopper of aliexpress, i've spent over 2 grand over 5 moth just doing light reselling back here in New Zealand. You need to know who to buy from, truth is if you have a problem, and the seller is not cooperative, you won't get any decent help from the website- they'll make you wait forever and say some random irrelevant crap then never respond again.
All my experiences have been good except about 3; The seller was actually a good seller with 20+ good feedbacks for that particular item but the item i received was crap and she just played me around for a long time. I gave her a 1/5 star feedback for that item and it has dented her reputation and she's been apologizing ever since (as she is regarded as a 'top seller')
I have minor problems wiht defective goods with sellers, they usually give me a refund, some try to lure me into buying more in order to get replacements. However, as long as their feedback percentage is over 98% they're pretty determined on making you happy because your negative feedback on that one item will cause that item to be never sold again. (would you buy a product that's receive a 1/5 review for general crappiness?)
So bottom line, know who you are buying from- it's not too hard. Read the positive and negative reviews, esp the negative to know what it was that went wrong and how the dealer delt with it.
I recommend this website to anyone whose a smart shopper. It's really great and it's the best one for me for my business. But still, this isn't local supermarket where you have authorities to report to!
I have bought an item, they didn't start processing for 5 days, when I was trying to cancle the shippment, it got confirmed that they can't accept the cancelation becuase they sent the item and gave me a confirmation No., but the courier could find the tracking no., and now I foun out they on vacation for Chineies new year. So they waste my time at least for 15 days after order and there is nobody in that fu*ing website to answer me untill the end of their new year.
This site is s scam.
Ms. Shirley zuo was nice until paid. WhEN I RECEIVED MY ORDER SHE WAS VERY MEAN.DON'T BUY FROM THIS SITE!
Aliexpress takes no responsibility of its vendors. They are free to do what they want to the unsuspecting public. Customer service is useless. The vendors hardly can communicate in English. And when they do, they will use the entire Britannica of the curse words in their reviews and comments. This is a legitimate website with illegitimate products promoted in it. Federal Trade Commission should be all over this website.
Don't buy from increasingshoes - the shoe models are often fake leather. There's some type of plastic leather wrap around the shoe that bubbles off the moment you walk in them. If you rub against anything, the fake leather wrap rips like paper - total garbage.
You'll spend over $100 per pair, and when it arrives you may as well throw them out. Increasingshoes is a psychotic company.
http://www.aliexpress.com/fm-store/*******
The seller is selling defective low-quality goods, but the site is covered by him and helps him to deceive buyers.
I returned an unsatisfied product and was guaranteed the refund by aliexpress. I'm still waiting for it after three months. Everytime they said it's process, should get it by the 10 Dec, still no refund. Stay away from this biggest thief. I wrote to them telling them I'm going to tell the worldwide web, that did not make any differrent.
I do have a great purchasing here! In October, I ordered 20pcs Krugerrand coins in Britney's store, however, the plastic capsule was broken in transit when arrived. I told the buyer about it, then within one week I got 20pcs new plastic capsule! Fast delivery and great service!
But before you order to find a good supplier is really important! To review the feedbacks from the store and see what other buyes how to say.
Scam. I ordered shoes and they never arrived. I got the same emails the previous commenters got. They charged me hundreds of dollars. Mysteriously, after they charged me for the shoes which I never got, new fraudulent charges started appearing on my credit card. This company is indeed a scam.
DO NOT BUY ELECTRONICS ON ALIEXPRESS!
I have purchased several items from the site and while the cost is low so is the quality. But the electronics are not worth the money, I have bought Beats headphones that had some flaws and certainly didn't sound as good as the real ones. But most recently i bought a 10 inch flytouch tablet; it was an inexpensive android that I thought my 9 year old daughter might like to use with the reading apps as well as games etc.
The tablet worked for a couple months then it gets stuck in the android screen and you can't get it out. The warranty from the seller "Jack Song", which must be chinese for rip off, was 1 year but he never responded to any of my emails. I also tried to contact the folks at AliExpress but they claim they can't do anything once the funds have been released. So if you do buy one don't release the funds until you have it for a year.
Don't be fooled by the lower prices - in this case you may not even get what you paid for.
I found 2 great sellers there out of 12 orders I placed. It took two months to get my money back. Stay far away. If you do, always use Paypal, no matter what they seller says. Paypal will always refund you of the seller is fake or gives you the run around. I lost alot of customers because of the site. They act like they ship when they don't and by the time you look around, the sellers have closed their stores. The customer service really doesn't exist. They email you but really doesn't help solve anything. The refund process takes about 30-60 days unless you use Paypal. Stick with Paypal payments only.
I have been buying Android devices (Cortex tablets & Dual SIM Phones) from Aliexpress for about 1 year now and never had any problems. The price ranged from $120-$220.
Even the tablets I bought 1 year ago are still working great. I am a local seller (Not selling online). All the customers are very happy with the tablets I sold them, All of them were from Aliexpress suppliers. And in fact I am getting 1Ghz or more Armv7 Cortex Android 2.3 Tablets that are even able to play H264 1080p online stream (Which my ipad can not) and external 3g support, MicroSD, HDMI, Capacitive screen for a cost of less than $200, I guess it is a great deal. I am using the devices myself, And some phones and tablets even fell a few times and still working great. The supplier is always providing me with new firmwares etc. I have ordered some model that came with Android 2.2 (And it was described as Android 2.2) then the supplier sent me 2.3 update which had some problems like it was not recognizing the internal storage, External 3G didn't worked etc. I have reported all the problems to the suppliers and few days after they sent me a new 2.3 firmware which got all the problems resolved and working extremely stable.
I have never had any problems with the suppliers from Aliexpress that I have dealed with hence never tried to get any refund, So not sure how good is their buyer protection, But there are a lot of good and reliable suppliers.
Answer: No customer service. Some sellers are dishonest. No way to recoup your money for items never sent. Bogus tracking information since no custom number unavailable. Sellers asking for your your PayPal account to make a refund when they are suppose tp use Alipay. Clean up dishonest sellers like co-co fashion store. I have ordered tother items thru Aliexpress without a problem but you should get rid of the bad ones. I am reluctant to use Aliexpress again after this bad experience.
Answer: In my opinion. NO. I had to jump through hoops and make reports and threaten to make reports, it didn't help. I got my order, but couldve gotten the same thing from ebay faster and easier.
Answer: You are taking a very big chance by ordering anything from them... you will never get your money back and chances are you won't even receive the item you want. BUYER BEWARE
Answer: I purchased 3 pair of van's brand shoes via different companies on aliexppress and all were true to size. The off brands are not, so you need larger than you wear. But, ask and ali will usually provide a size comparison chart for you to use.
Answer: There is no customer service what so ever so be very careful when buying on AliExpress. Buyer protection is a load of BS and if problems arise with your order they will always side with the seller. I would suggest using a shop that someone that you know has already used to purchase hair.
Answer: Omigod, they're not just knockoffs, they're knockoffs that are produced in someone's ill-lit basement by captive chimpanzees that are blind, malnourished, and suffering closed head injuries. Seriously, you'd get better value from your money if you used it to wipe your bum. Don't buy from this group of criminals and ripoff artists!
Answer: I had this issue several times. The issue is that they only allow a certain number of characters ( Letters and numbers) in the description of the problem. So you will need shorten the number of words in the description and re-send until it goes through.
Answer: From my experience, there are as responsible sellers and is not responsible sellers. Second worse then have to raise a dispute. If this does not help, then raise a dispute above, and then as they say it all depends on You. As far as your arguments are strong. Almost always get a refund in the amount of shipping cost or part cost of the goods, if the goods were not received appropriate quality. Less full price. The full value is returned when the order didn't come at all. Also when you have paid but you did not send an order for a certain time. But again, it all depends on your arguments and facts provided by the seller or, to the Commission on the proceedings of the claims. But it is also necessary to take into account all the items from the seller, this is what guarantees he gives, product reviews buyers. And his overall rating. Never be lazy to write a review about the product from a particular seller, you will be the same customers as You. There is also an important factor, which I would say is pretty negative. It if the product was defective and not as described on the website. The seller has the punkt Returns accepted if product not as described, buyer pays return shipping; or keep the product & agree refund with seller.) 1. If the seller accepts returns, and the buyer also wants to return their purchase, simply follow the seller's sets of Returns on who will pay the return shipping fee. If the seller will pay the fee, communicate with them in advance about the payment method and the logistics service. 2. If a seller sets no return necessary or you want to keep the product, simply agree the refund amount directly and ignore the return shipping fee. It turns out that if you decide to return, it will often more expensive than the product itself and the meaning of no turning back, because when you return the money, only for the goods excluding the cost of shipping there and back. Therefore, I can not sell brand quality products, and will only return part of the money for the goods. That financial will have a negative impact but only You. Which means be careful, cock all the "pros" and "cons". You are not forced to buy it personally, Your decision. The more You provide facts that you have been deceived, the more chances and money You have spent, You will return. For all the time of purchase, the money is returned in full or in part. The Commission for the analysis of complex situations works, but is considering the case for a long time, so don't despair if You didn't reply, just "keep abreast" and you will not lose anything Sorry my bad English :)
Answer: Do not buy from aliexpress the quality is terrible and lots of sellers never send the items. Also they sell counterfeit designs too which is illegal to purchase.

