AliExpressReviews 8,094

Mens shirts sizes all come in small no matter what size you order and they send what ever colour they have left. If you need XL or greater go some where else. Shocking service, complaints go no where. Stay away

You get what you pay for! I have been ordering form AliExpress for quite a while. While shipping takes a bit of time, you dont pay for it! It's free. If you want cheap imitations this is the best site around. If you want quality buy somewhere else and pay extra

STAY AWAY! The site glitched and forced me to pay for a second item identical to the first and when i asked to cancel the second one, they rejected the cancellation and sent it anyway. Plus, it took forever to process.

Call me naive, but this was my first time shopping on AliExpress and I am not very schooled in online shopping as yet. I ordered multiple items from multiple sellers and will admit to not doing much research on the seller prior to ordering. It's been over a month and I have yet to receive anything I've ordered off the site and so far out of about 14 items, 4 of the orders have been cancelled due to suspicious seller activity. A jacket I ordered was tracked and showed as delivered and on top of it required a signature. Just one problem. No one ever attempted delivery at this address and the person who signed for it is unknown to me. Ali has been good about refunding me for those orders that were closed, however, I am more upset that 1) I'm not receiving what I ordered, and 2) the shipping times are atrocious, 3) the tracking info does not appear to be updated regularly, and 4) the online live chat support is less than helpful. I highly doubt I will use this site in the future for online shopping as it has left a very bad taste in my mouth and large void space under my Christmas tree.

I've been ordering from Aliexpress for more than 500$ worth of stuff in 3 months and haven't had any issues with them.

Some stuff seems to take very... I mean very long delivery (to Europe) even some country like Italy is even longer! But I got most of my stuff in less than 20 days!

I encountered 1 problem of not receiving my item and place an dispute (too fast actually) and seller sent a message to me directly of replacement ASAP (which was actually asap) and got 2 stuff instead of 1.

I highly recommend you read reviews of seller and ratings before buying, most of them are solid. Don't expect too high quality of every stuff, the price is the teller here. I order mostly electronics, phone cases, airsoft stuff and some clothings. They are good for what they are sold for! I hope you with bad negatives comment don't expect too much of high quality stuff!

I only gives 3 stars for ship and quality, as it could have been better!

Order NO: ************** ME LLEGO LA ORDEN DESPUES DE UN MES Y NO SOLO ESO VENIA QUEBRADOS LOS CRISTALES AL VER QUE SONABA SE LA DEVOLVI AL CORREO Y AHORA RESULTA QUE POR NO TOMARLE FOTOS NO ME DEVOLVIERON NI LA MERCANCIA NI LA PLATA, CUIDADO CON ESTA PAGUINA SON UNOS INRESPONSABLES, ESTOS CHINOS DE MIERDA, COMO SI UNO NO SUDARA LA EL DINERO TRABAJANDO,,,,,,,,,,,,,,,,, Order NO: ************** ME THE ORDER CAME AFTER A MONTH AND NOT ONLY THAT THE BROKEN GL handed it back TO MAIL AND NOW IS THAT FOR ME NO NOT TAKE PHOTOS OR RETURNED MERCHANDISE OR SILVER WATCH THIS paguina ARE SOME INRESPONSABLES, THESE CHINESE $#*! LIKE NO ONE sweat THE MONEY WORKING

The product feedback mechanism on Aliexpress is a fake. There is a rule that you have to provide feedback within 30 days and activated by seller. If you open dispute with the seller, and if there is back and forth, escalation, that process will drag on. Before the deal is "complete", you won't be able to submit your feedback and thus lose your opportunity to provide honest feedback. This happened to us. Buyers beware.

We ordered a WHITE phone but seller delivered a BLACK one instead. The next morning, my daughter put the phone in her coat, when

She took the phone out after 5 minutes, it was bended littile and already broken. The screen was scattered from the top where the

Speaker is. We didn't drop it or apply any excessive pressure. I searched online, there are a few other similar complaints on

amazon.com on DG550. We bought another phones TG Turbo 2014 at same time from the same seller, which also broke within 5 days of

Use (the phone was slipped from pocket, which showed how fragile it is). We feel the product has major defect, not strong frame

Designed to support 5-5.5in size. A cell phone is not something to put into a glass box to admire. It is for day to day use.

As for the service, I was also very disappointed. The seller Steven only willing to compensate 5$ for the mistake of sending us

The wrong colored phone. It shows how the seller is willing to pay for his mistake. So don't be surprise if you receive a wrong

Color or model, there is nothing you can do once you paid.

We spent US$161 for this phone and it is 100% useless... all money wasted...

DONT WASTE YOUR MONEY!

After not receiving the goods. I was asked to supply EVIDENCE for NOT receiving the goods! And they call it a buyer protection system! This is a seller protection system.
How do you prove you did NOT GET anything?

THIS IS NOT A BUYER FRIENDLY SITE!

DO NOT WASTE YOUR MONEY HERE!

Itamar

Please do NOT buy from this Ali Express seller George Smith Jewelry(ROXI Brand). Sent defect items, refused to refund me full. I thought it safe to buy from them as mostly five stars feedback. But I was wrong. They sent defect earrings to me. The stone was not fixed well, leaving very big gap between the stone and earrings. Can see the defect with bare eyes.
The seller admitted that they sent defect items, but refuse to refund. How to give such defect earrings as a gift?
The dispute process was long, more than one month. Seller refused to refund full, only refund 30% after the round, round process in circle. Ali Express did not do anything, only asked to me to accept 30% or ship it back. The postage cost more than the earrings, so I can never ship it back.
Waste my time and money to buy from this irresponsible supplier. After time and effort spent to escalate the dispute, I still have to bear loss of 70% of item that I have to throw away. :(

They sell bad qouity stuff and the sellers are really bad and they are not kind people at all.

I ordered a dress from this website and it became not as the picture at all.
It is totally unacceptable dress. It is nothing like the picture at all the color and the quality is too bad please I don't order anything from this website.
When I ordered I gave them my trues to make me beautiful dress not something so bad.

Also. When I asked you give me money back they would not and they want to give anything after a long emails they send me money but the items for this website is so so bad

They are full of scam sellers, don't buy from them, maybe AliExpress will close that seller but they wont compensate your lost money

I bought a camera case from ali for $16, at home $65. It was exactly as shown on the website. It said it would take 3 weeks to deliver, it took 1 day longer, that's fine. I was very pleased all round.

AliExpress provider Teresa Yang, Company name LOYCA, is a dishonest seller. The size chart is totally wrong, the materials are poor quality and not as advertised, and she will do everything what it takes not to give you any money back.
And regarding the quality – here is what the customers who bought from her say:

21 Jun 2014 23:25
I bought pants with rose flowers but I received with brown flowers. And more aliexpress gave half of my money to the seller who sent me what they think.

04 Aug 2014 17:37
Horrible dress too smal and nothing like a pic

03 Aug 2014 03:35
The item is unlike the description and the size is so unreal!

14 Oct 2014 11:54
Color does not match the quality is bad, stains on the product

Not buyer friendly. They know you can't return things to China becuase of the high shipping cost for us, but not for them. Very hard to prove poor quality or defective goods which AliExpress requires. So you are out of luck. The less than honest seller know that and will send you anything just to complete the transaction. And BTW takes for ever to get what ever they send.

First thing you tried was to switch me from my original order so you could ship faster. The switch effort started 14 days after you had my order and after the date you offer claimed the order would b e shipped.

You told me when I agreed to accept a different model you would ship next day

A week later you still had not shipped.

This order was over a month old when I canceled this order

I filed a complaint with you the seller to cancel this order

I filed a complaint with Ali Express to cancel the order

I filed a complaint with my credit card company to cancel this order and told them you did not ship as discribed

I do not understand your last email (dear friend, i am sorry keep you waiting because usb pen drive of that style is specalized in the factory. They spent a long time even i asked them to speed up)

I will not accept deliver

This transaction through Ali Express has taught me not to do business with Ali Express, I will leave details negative reviews of how I was treated each and every time I receive any emails from Ali Express
I expect a refund to my credit card for the full amount $89.70.