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Launched in April 2010, AliExpress (www.aliexpress.com) is a leading global e-marketplace made up of small business sellers that offer a wide variety of consumer products with good value for money. It is dedicated to bringing unique products in more than 20 major product categories to its millions of registered buyers in more than 220 countries and regions.
AliExpress is a business within Alibaba Group.
For any customer service issues, please visit http://www.aliexpress.com/help/newContactUs.htm.
The overall reputation of the company reflects significant customer dissatisfaction, primarily due to pervasive issues with order fulfillment, delayed deliveries, and inadequate customer service. Many customers report difficulties in receiving refunds and resolving disputes, often feeling ignored or misled by the company's support channels. Positive aspects, such as product variety and competitive pricing, are overshadowed by complaints regarding fraudulent sellers and the lack of buyer protection. This trend indicates a pressing need for the company to enhance its customer service protocols and ensure accountability among its sellers to rebuild trust with consumers.
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Предлагает оплатить рублями, все карточки с которых ранее оплачивал не принимает. Предлагает способы оплаты, которые не актуальны в Украине. Пусть теряют деньги, а я закажу в другом месте!
Item as described. Arrived fast. Size is ok. No problems. Arrived fast. Good seller and product. Quality - we will see how it survive washing. All good transaction
Мне приятно работать с такими продавцами, большое спасибо таким продавцам и компании Aliexpress. Большое спасибо хорошим продавцам, их большинство, но встречаются и плохие продавцы, но в этом случае приходит на помошь руководство Aliexpress большое всем спасибо!
Il prodotto è di ottima qualità ed è stata velocissima la consegna. Dopo 15 giorni dall'ordine il prodotto gia è arrivato a destinazione. Complimenti.
Ottimo venditore.
Пользуюсь AliExpress несколько лет. Очень доволен. Осуществил много покупок, без замечаний. Было два случая отсутствия товара. Деньги возвращены без проблем. Спасибо сервису.
I have been buying stock from Ali Express for six years. There has been a few let downs but in general, a good company to buy from. I stick with reliable sellers as it is much easier this way.
This is the only company I buy stock from. I lost £700 from another company and never got my money back and stock from Japan.
Dostawa dość terminowa, długo nie czekałem. Soczewki dobrze wykonane, precyzyjnie polecam!
Llevo mas de dos años comprando en Aliexpress mas de 200 pedidos y cada dia la calidad es mejor con precios insuperables el tiempo de envio a mejorado mucho cosas que desde china llegan en menos de 15 dias la compra de productos en España cada dia es mayor con envio en dos días y con garantia a la historia pasaron las estafas de algunas tiendas que vendian a precios con productos que nunca llegaban aunque eso si la devolución de productos sigue igual de prefecta y Aliexpress media en las disputas con gran justicia seguire comprando sin duda es mi pagina y app favorita de compra on line.
супер пупер! мне очень понравилось! быстрая доставка и качество на высоте! очень рекомендую! продавцу большое спасибо!
Es la segunda vez que compro a este vendedor, envío rápido y el transfer de Frida, precioso, volveré a comprar sin duda. Lo pegué a la camiseta y ya lo he lavado varias veces y sigue perfecto.
Siempre que habro una disputa se llega al mismo punto, devolver el producto para recibir el reembolso. Todos sabemos que un envió desde España a China sale muy caro, mas que los productos por los que se reclama.
Всё отлично, подходят и для 8D- FB и для LRM-400. Советую использовать для кабелей WiFi антенн, а также для антенн ретрансляторов 3G и 4G
It`s just a super phone. Quick shipping, quick response. Everything as described. Moto Z2 Play XT1710-08 / 11 are impressive phones even in 2018!
Все отлично, хорошее качество, сделано на совесть. Коробка только не совсем соответствует грузу. Зная нашу почту - существует вероятность, что товар могли сломать.
The worst company ever they are scam artists and always judge I favor of sellers they are terrible and not trustworthy at all i ordered 4 packages two months ago and I have never received them and they didn't want to give me back my refund and they keep on saying I received it really don't ever buy from them they are the worst you ll never get your Monday back and won't receive your refunds either... scam artists and theieves
Excellent service and product and very fast shipping, genuine vst item, exact as the description, keep it up
GREAT QUALITY
GREAT FAST SHIPPING
GREAT CUSTOMER SERVICE
BEEN DEALING WITH THEM FOR YEARS.
THEY ARE THE REAL DEAL
Good price for the item I've bought.
Delivery time 1 month.
Happy for the convenience.
Thank you
Best regards
I bought a pair of shocks from aliexpress for over $1000 cad and when the item arrive it's missing parts and defective I contact aliexpress the same day they refuse to take it back or give any kind of refund... stay away from their site don't buy they are no good
Answer: No customer service. Some sellers are dishonest. No way to recoup your money for items never sent. Bogus tracking information since no custom number unavailable. Sellers asking for your your PayPal account to make a refund when they are suppose tp use Alipay. Clean up dishonest sellers like co-co fashion store. I have ordered tother items thru Aliexpress without a problem but you should get rid of the bad ones. I am reluctant to use Aliexpress again after this bad experience.
Answer: In my opinion. NO. I had to jump through hoops and make reports and threaten to make reports, it didn't help. I got my order, but couldve gotten the same thing from ebay faster and easier.
Answer: You are taking a very big chance by ordering anything from them... you will never get your money back and chances are you won't even receive the item you want. BUYER BEWARE
Answer: I purchased 3 pair of van's brand shoes via different companies on aliexppress and all were true to size. The off brands are not, so you need larger than you wear. But, ask and ali will usually provide a size comparison chart for you to use.
Answer: There is no customer service what so ever so be very careful when buying on AliExpress. Buyer protection is a load of BS and if problems arise with your order they will always side with the seller. I would suggest using a shop that someone that you know has already used to purchase hair.
Answer: Omigod, they're not just knockoffs, they're knockoffs that are produced in someone's ill-lit basement by captive chimpanzees that are blind, malnourished, and suffering closed head injuries. Seriously, you'd get better value from your money if you used it to wipe your bum. Don't buy from this group of criminals and ripoff artists!
Answer: I had this issue several times. The issue is that they only allow a certain number of characters ( Letters and numbers) in the description of the problem. So you will need shorten the number of words in the description and re-send until it goes through.
Answer: From my experience, there are as responsible sellers and is not responsible sellers. Second worse then have to raise a dispute. If this does not help, then raise a dispute above, and then as they say it all depends on You. As far as your arguments are strong. Almost always get a refund in the amount of shipping cost or part cost of the goods, if the goods were not received appropriate quality. Less full price. The full value is returned when the order didn't come at all. Also when you have paid but you did not send an order for a certain time. But again, it all depends on your arguments and facts provided by the seller or, to the Commission on the proceedings of the claims. But it is also necessary to take into account all the items from the seller, this is what guarantees he gives, product reviews buyers. And his overall rating. Never be lazy to write a review about the product from a particular seller, you will be the same customers as You. There is also an important factor, which I would say is pretty negative. It if the product was defective and not as described on the website. The seller has the punkt Returns accepted if product not as described, buyer pays return shipping; or keep the product & agree refund with seller.) 1. If the seller accepts returns, and the buyer also wants to return their purchase, simply follow the seller's sets of Returns on who will pay the return shipping fee. If the seller will pay the fee, communicate with them in advance about the payment method and the logistics service. 2. If a seller sets no return necessary or you want to keep the product, simply agree the refund amount directly and ignore the return shipping fee. It turns out that if you decide to return, it will often more expensive than the product itself and the meaning of no turning back, because when you return the money, only for the goods excluding the cost of shipping there and back. Therefore, I can not sell brand quality products, and will only return part of the money for the goods. That financial will have a negative impact but only You. Which means be careful, cock all the "pros" and "cons". You are not forced to buy it personally, Your decision. The more You provide facts that you have been deceived, the more chances and money You have spent, You will return. For all the time of purchase, the money is returned in full or in part. The Commission for the analysis of complex situations works, but is considering the case for a long time, so don't despair if You didn't reply, just "keep abreast" and you will not lose anything Sorry my bad English :)
Answer: Do not buy from aliexpress the quality is terrible and lots of sellers never send the items. Also they sell counterfeit designs too which is illegal to purchase.

