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Launched in April 2010, AliExpress (www.aliexpress.com) is a leading global e-marketplace made up of small business sellers that offer a wide variety of consumer products with good value for money. It is dedicated to bringing unique products in more than 20 major product categories to its millions of registered buyers in more than 220 countries and regions.
AliExpress is a business within Alibaba Group.
For any customer service issues, please visit http://www.aliexpress.com/help/newContactUs.htm.
AliExpress Reviews Summary
The overall reputation of the company reflects significant customer dissatisfaction, primarily due to pervasive issues with order fulfillment, delayed deliveries, and inadequate customer service. Many customers report difficulties in receiving refunds and resolving disputes, often feeling ignored or misled by the company's support channels. Positive aspects, such as product variety and competitive pricing, are overshadowed by complaints regarding fraudulent sellers and the lack of buyer protection. This trend indicates a pressing need for the company to enhance its customer service protocols and ensure accountability among its sellers to rebuild trust with consumers.
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Великолепное качество изготовления большое спасибо продавцу. Доставка товара была быстрой, трек отслеживался на всем протяжении пути, хороший продавец хорошая сделка, буду заказывать еще, спасибо за внимание.
If you look first at seller experience and feedback... will be happy! Many seller is not serious but is not aliexpress prolem... problem is buyer because non look the seller movements!
Delivery in very short time product is excellent and i ma very much satesfied thank Aliexpress...
Eh comprado muchos productos de buena calidad. From Chile. Realmente aliexpress es espectacular. Solo Falta Que se Pudiera comprar repuestos de Toyota Celica Que es lo unico Que No eh Encontrado.
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Иногда некоторые продавцы просто кидают покупателя. И деньги не возвращают. К сожалению, могу поставить не больше 3+.
Являюсь покупателем три года. Имею бриллиантовый уровень и около 250 покупок. Мне нравится уровень обслуживания, защита покупателя, низкие цены на товары. Будем продолжать!))
Es agradable ver que algunos vendedores envian rapido, en esta ocasion el paquete solo a tardado 10 dias en llegar desde que se realizo la compra.
Llevo mucho tiempo comprando en AliExpress y siempre he quedado satisfecho. Cuando ha habido algún problema, siempre se ha resuelto correctamente..
Muy agradecido por alipress mi tienda favorita, este año supera el 2018 en compras hay q seguir mejorando los envios se demoran mucho
Excelente, resuelven pronto y la mayoría de los artículos son de buena calidad. No tengo más que decir
все ок работает полирует лучше простого войлока. Диаметр лучше бы был 115 мм...
Er werd een product gezonden dat niet voldeed aan de beschrijving en ook niet werkte.
Overleg met de verkoper leverde niets op.
Contact met Aliexpress klantenservice wordt bewust zo goed als onmogelijk gemaakt. Enkel mogelijk via een heel gebruiksonvriendelijke chat met een robot. Deze chat is goed weggestopt. Na verschillende pogingen toch een mens tegenover mij gekregen. Men zou mijn klacht bekijken en me op de hoogte houden. Toen werd het weer stil (al twee keer). Vandaag werd ik weer behandeld door een robot die me laat weten dat ik over enkele dagen bericht zal krijgen.
Dit lijkt me een bewuste strategie om mensen aan het lijntje te houden. Nu al twee maand.
Very fast delivery. My orders were delivered in 12 days. Very nice caps. Reliable seller. Quality service. I am very satisfied
So i ordered a hoodie from the November 30. Said 17 to 20 days for delivery. But guarantee it will be tphere on the 7th of January. Probably should have been my first clue. Nothing comes and on the 7th i file my "buyer protection" deal they supposedly have and it says 5 days and they will get back to me or ill get a refund. Well here it is January 23 and i still havent heard a word from them. And still no hoodie!
Boa mercadoria, chegou rápido, dentro da minha expectativa.
Há muita mercadoria que demoras até três meses.
Quando a gente compra o ideal é pegar a mercadoria na hora, mas nem sempre é possível.
Отличный сервис команды "Aliexpress", которая помогает решить все возможные и возникающие проблемы с нечестными продавцами, да и не только. Молодцы, спасибо Вам за то, что не бросаете своих клиентов в беде и помогаете сделать взаимоотношения проще и радостнее.
Very good, I will continue buying. Thank you so much! Very good, I will continue buying. Thank you so much!. Very good, I will continue buying. Thank you so much!
The service provided by Ali Express has been great with least problem with buyers. Ali Express had always been protective and supportive in case of need with buying transaction. Thank you
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- Suspicious reviews are flagged by our algorithms, moderators, and community members