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Launched in April 2010, AliExpress (www.aliexpress.com) is a leading global e-marketplace made up of small business sellers that offer a wide variety of consumer products with good value for money. It is dedicated to bringing unique products in more than 20 major product categories to its millions of registered buyers in more than 220 countries and regions.
AliExpress is a business within Alibaba Group.
For any customer service issues, please visit http://www.aliexpress.com/help/newContactUs.htm.
The overall reputation of the company reflects significant customer dissatisfaction, primarily due to pervasive issues with order fulfillment, delayed deliveries, and inadequate customer service. Many customers report difficulties in receiving refunds and resolving disputes, often feeling ignored or misled by the company's support channels. Positive aspects, such as product variety and competitive pricing, are overshadowed by complaints regarding fraudulent sellers and the lack of buyer protection. This trend indicates a pressing need for the company to enhance its customer service protocols and ensure accountability among its sellers to rebuild trust with consumers.
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Отличные тумблеры. Нормально работают. Прежде, чем их ставить, я проверила на тестере, что контакты нормально замыкаются и размыкаются. всё в порядке.
Nice experience.
I certify that this review is based on my own experience and that I am in no way affiliated with this business, and have not been offered any incentive or payment from the business to write this review. I agree to Sitejabber's Terms & Conditions, including to not write false reviews, which is in many cases against the law.
I send it very quickly, the quality is super good, happy with my order, I will buy it again from this seller, I recommend it, it is real natural hair, it does not get tangled
Odlican kvalitet dobar i pouzdan rad termometar higrometar, koristan zapracenje vlage i temperature, odlican kvalitet dobar i pouzdan rad termometar higrometar, koristan zapracenje vlage i temperature,
I work with Ali for 3 years. No any complains. All is in time, the goods are corresponding to the description.
Best of the best of the best!) отличные очки очень удобно сидеть за монитором) Best of the best of the best!) отличные очки очень удобно сидеть за монитором)
You have to know what are you looking for and read reviews and you'll be happy to shop here. I'm shopping here for more than 6 years and I'm overall happy with customer support.
Very prompt delivery. Reasonably price. Item looks good and have a nice feel. Dont need to assemble much and works out of the box. Best purchase made so far in terms of delivery, product quality and description. Thank you.
I use Aliexpress for more than 5 years. I really like this playground. Questions are solved honestly. Aliexpress is always on the buyer's side. Very reliable. Recomend for everybody!
Very Satisfied Very Satisfied Very Satisfied Very Satisfied Very Satisfied Very Satisfied Very Satisfied Very Satisfied Very Satisfied Very Satisfied Very Satisfied Very Satisfied
Нравится большой выбор товара, удобство использования сервиса. Имею только положительный опыт по возврату некачественного товара и денег за не полученные покупки. Алиэкспресс всегда поддерживал в спорах мою сторону. Всем рекомендую.
ótimo vendedor veio tudo certinho ainda deu brinde amei voltarei a fazer compras com ele em breve pode comprar sem medo de ser feliz
Buenos Precios y Excelente Calidad, los problemas que se presentan, los solucionan de inmediato y algunos de transporte son de la logística Colombiana, muy desorganizada y atraza los envios mas de lo normal. Gracias Aliexpress
Every of us nowdays knows about online markets which help to save time, energy and sometimes money. There are things that I buy from Ali and things that I prefer to buy from other shops. I think it's good to buy small things here like beauty producs, jewlery, accessories and small presents. But I don't advise buying clothes and furniture.
Есть не которые недостаки в доставки товара. Иногда товар бывает помятый и доставляется долго.
В целом магазином AliExpess доволен.
Muy contento por usar la al transportista aliexpress mi pedido llego muy rapido. Hice mi pedido el 30 de abril y hoy lo estoy recibiendo, por lo cual deduzco que fue muy rapido gracias.
Brought a set of mud guard from Ali, sent me 8 screw, with only 4 bolt clip. Talked to seller, not solving any problems. So i said want refund and ship back then the seller got disappeared. Untill now, still fighting with ali for my full refund. Over 35 business day! 2 month!
Things on ali are not that cheap. And if you got something $#*!ty? You are on your own! Their customer service will escalated the case. Yeah, that the case management will contact you single direction! Wow!
So i pity the fool who buy stuff on Aliexpress!
Buena pagina para comprar siempre me han dado soporte sobre mis compras como todo en la vida he tenido algunos problemas con mis compras pero el soporte al cliente de la pagina es muy bueno siempre me ha resuelto a tiempo
Perfeito e muito rápido.
Recomendo este vendedor quer pelo material quer pelo tempo que demorou a entrega. Muito rápido.
:)
Answer: No customer service. Some sellers are dishonest. No way to recoup your money for items never sent. Bogus tracking information since no custom number unavailable. Sellers asking for your your PayPal account to make a refund when they are suppose tp use Alipay. Clean up dishonest sellers like co-co fashion store. I have ordered tother items thru Aliexpress without a problem but you should get rid of the bad ones. I am reluctant to use Aliexpress again after this bad experience.
Answer: In my opinion. NO. I had to jump through hoops and make reports and threaten to make reports, it didn't help. I got my order, but couldve gotten the same thing from ebay faster and easier.
Answer: You are taking a very big chance by ordering anything from them... you will never get your money back and chances are you won't even receive the item you want. BUYER BEWARE
Answer: I purchased 3 pair of van's brand shoes via different companies on aliexppress and all were true to size. The off brands are not, so you need larger than you wear. But, ask and ali will usually provide a size comparison chart for you to use.
Answer: There is no customer service what so ever so be very careful when buying on AliExpress. Buyer protection is a load of BS and if problems arise with your order they will always side with the seller. I would suggest using a shop that someone that you know has already used to purchase hair.
Answer: Omigod, they're not just knockoffs, they're knockoffs that are produced in someone's ill-lit basement by captive chimpanzees that are blind, malnourished, and suffering closed head injuries. Seriously, you'd get better value from your money if you used it to wipe your bum. Don't buy from this group of criminals and ripoff artists!
Answer: I had this issue several times. The issue is that they only allow a certain number of characters ( Letters and numbers) in the description of the problem. So you will need shorten the number of words in the description and re-send until it goes through.
Answer: From my experience, there are as responsible sellers and is not responsible sellers. Second worse then have to raise a dispute. If this does not help, then raise a dispute above, and then as they say it all depends on You. As far as your arguments are strong. Almost always get a refund in the amount of shipping cost or part cost of the goods, if the goods were not received appropriate quality. Less full price. The full value is returned when the order didn't come at all. Also when you have paid but you did not send an order for a certain time. But again, it all depends on your arguments and facts provided by the seller or, to the Commission on the proceedings of the claims. But it is also necessary to take into account all the items from the seller, this is what guarantees he gives, product reviews buyers. And his overall rating. Never be lazy to write a review about the product from a particular seller, you will be the same customers as You. There is also an important factor, which I would say is pretty negative. It if the product was defective and not as described on the website. The seller has the punkt Returns accepted if product not as described, buyer pays return shipping; or keep the product & agree refund with seller.) 1. If the seller accepts returns, and the buyer also wants to return their purchase, simply follow the seller's sets of Returns on who will pay the return shipping fee. If the seller will pay the fee, communicate with them in advance about the payment method and the logistics service. 2. If a seller sets no return necessary or you want to keep the product, simply agree the refund amount directly and ignore the return shipping fee. It turns out that if you decide to return, it will often more expensive than the product itself and the meaning of no turning back, because when you return the money, only for the goods excluding the cost of shipping there and back. Therefore, I can not sell brand quality products, and will only return part of the money for the goods. That financial will have a negative impact but only You. Which means be careful, cock all the "pros" and "cons". You are not forced to buy it personally, Your decision. The more You provide facts that you have been deceived, the more chances and money You have spent, You will return. For all the time of purchase, the money is returned in full or in part. The Commission for the analysis of complex situations works, but is considering the case for a long time, so don't despair if You didn't reply, just "keep abreast" and you will not lose anything Sorry my bad English :)
Answer: Do not buy from aliexpress the quality is terrible and lots of sellers never send the items. Also they sell counterfeit designs too which is illegal to purchase.

