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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I bought a new book. I was surprised to see it already available on Alibris.com as a used book. This is another reason why Alibris.com is my go-to book store.
Alibris almost always has the book I am looking for, and I look for some rather esoteric books. Alibris is the first place I go to when looking for a book.
I was very satisfied with the order process and the delivery time. I will remember Alibris next time I need to order a book. Kudos to your company.
When I shop online, it's either Alibris or Thrift Books (though bookshop.com just came on my radar). But I keep forgetting: Between Alibris and Abebooks, which one is NOT the Amazon subsidiary? Ah: Alibris. That's where I shop first.
Oh, wait. I was supposed to describe my *experience*. The search for the book I wanted was relatively easy. I do wish that I could enter a title, which edition, and which used condition, then click "Go!", but that's not there. Oh, well, At least it's not Amazon.
No, I don't want to tell you about my shopping experience so far. I just want to compete the purchase.
Love this website. Use it often and never disappoints. Will recommend to friends.
Love Alibris! A very affordable way to keep up with my reading addiction and still support small.
I love Alibris and the online experience. Today, I had a concern about buying an eBook as a gift. The FAQ did not explain whether the subsequent email access could simply be forwarded to my Giftee. The "Customer Service" contact form, while good, did not produce a response in over an hour to answer my question. Have purchased anyway.
This time I am paying attention to the nice little Book Reviews.
Like previous orders have been easy and successful and years later the service is still easy and successful. Especially when the order is early and the price is worth the order.
Problems logging into my account. There's no option to see my password as I type it in on my phone. So every time I make a mistake, my only option is to redo my password. It's a big pain.
I like Alibris a LOT. However, i generally choose one place to purchase things, if possible. In order to reduce shipping. I cut my order by more than half today because the shipping costs were so high on the seven or so books i was going to order.
I've used Alibris for years. Always pleased. You have what i want at great prices.
Easy to use website. Searched by author and found several choices. The book rating and location of seller was helpful as could order several books from same store.
The only thing I didn't like was the cost of mailing but that wasn't their fault- cost.if shipping/mailing has gone up.
Quick and easy transaction; no hesitation ordering from in the future.
My order was shipped out right away.
The condition of the used book was as described.
It took a little longer get to me but the delay was at my end here in northern Ontario, Canada.
Snow, ice, rain, snow, wind, and, yes, more snow.
Browsing and searching for books was easy. And the checkout page is clean ie not too busy or confusing.
What happened to the 15.95 one? Nice web site easy to navigate.
Alibis is reliable and has a good selection.
I often shop for books here.
I was delighted to find the hard to find largely unavailable book.
It arrived swiftly and in very good condition.
Successfully found and ordered the book I wanted. Received the correct book in a timely fashion.
I compared the price and condition of the book I wanted to get from Alibris with 2 other online used/new books websites and found the best price at Alibris.
Great variety of cookbooks! I got 2 of the cookbooks I wanted to get at this time.
Excellent, quick. And no code to submit. Cant shop at amazon without code. When code is entered it tells me code is incorrect.
Easy Ordering. Great Pricing. Fast shipping. Excellent Communication
Great Selection. Good prices. Easy Checkout. Free shipping for Alibris selections.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

