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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Active Analysis by Dr. Sharon Carnicke is cheaper when I order it from Oxford, UK (Blackwell's bookstore) and the shipping is free. Why is this? Since I am the playwright in the book, I have ordered five of them already, and would have preferred to use your company, but thrift is my frugal life as a poor playwright.
Found a compact disk I had been searching for - a rare one- at a good price - although I did have to settle for its being in "good" rather than "ver good" condition. Hopefully it plays well.
It feels like a scam when I get an email telling me I need to use my $20 discount, but there isn't one. Then when I see the coupon codes saying that I can use for various purchase totals, they also don't work. Also, last time I purchased, I bought two books from the same seller to get a bigger bang from my shipping buck, and one of the books was suddenly unavailable. I would have cancelled my order in that case but was not given the opportunity to do so. This meant I paid more for shipping than for the actual book. It would be better to alert the purchaser that something is no longer available and give them the option of cancelling or continuing with their purchase.
I love this website, easy, affordable, reliable, I have never had a problem, all reviews and the conditions of the books are spot on
I w been using Alibris for over 20 years, I would never switch, in all that time I have never got an order wrong are had a problem
The separate shipping costs are a pain to deal with. On price for the item and one total shipping price are much easier.
OK, I wish the shipping was included in the book price, it is a pain adding it in
Overall, my shopping experience was very good, but it would have been nice to find certain items a bit easier instead of having to type in everything.
Easy to find books. Nothing like older books. Have used Alibris multiple times over the years, Good service, and a huge selection of books.
Double shipping if I want 2 of the same book. Website could be better navigating through different seller items and navigating between cart and checkout pages. Not the simplest, most intuitive of websites.
Smooth process, user friendly. I had no problems using website.
Alibris is a fare place to shop for used books that are of importance to each individual. They are always my first choice for browsing.
Great prices and good selection of titles. Also like that prices are in CAD.
Shipping is a little pricey but it's worth it. Comes quick.
From ordering to receipt of the item, your service, including communications, delivery time and quality of the book itself, was excellent, reflecting my years of experience with you, thank you
From ordering to on-time delivery, your service proved excellent again, thank you
I may be wrong, but I think when I ordered two of the same books from the same shop, I paid two full shipping charges. It would be nice to have received a small discount on shipping since I chose an environmentally responsible option, ordering two books from the same shop, as opposed to different shops. I'm still happy with my purchase and I'm sure this is not an easy programming fix but it would be nice…
The book was exactly as described and arrived promptly.
It works for me is good. I don't ai need fifty words of BS for your customers to laugh at. I bought. I said great Enough said
I was able to find copies of old books not available elsewhere, and also recent books in good condition but cheaper than new. The search feature works well and check out is simple.
Alibris helped me easily find and purchase a particular book for which I was looking, in the condition I wanted, and at the best price I could find for that book in that condition.
Very fast delivery! Very pleased! Highly recommended Seller! A+++++++
They always have what I'm looking for at a cheaper price than elsewhere!
I have just received an e-mail asking if I had received a recent order. I just replied that I had received the order but really did not know for sure what it was. The order was identified by a number and it would have been much better if the title had been given. I order many books. But I am very much satisfied with the service.
Great assortment of hard to find books. What else can I say? Alibris is my number one go to place to find out of print and rare books at a great price
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

