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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Conditions of books are accurately described and I find what I am looking for.
I almost always find what I'm looking for here. Delivery has been good and prices are unbearable.
I love shopping at Alibris. It is the first place that I look when I am searching for a particular book or CD. The website is easy to navigate and the ordering is very simple and straight forward.
I found exactly what I was look for quickly and at the price right. The website was easy to navigate and to place an order.
Love alibris bit sometimes have had to wait a bit for much wanted books. My most recent order was ordered promptly. Im delighted and encouraged by the improvement. Thanks! Keep up yhe good work!
I really enjoy the work of Richard Wilbur, and I have decided to obtain copies of his various poetry collections. I searched for copies of his first collection on this site today and found a nice copy at a reasonable price. I was quite happy with my experience.
Search for desired book went well. Recommended item seemed appealing. Ordering was easy.
Great to find a first edition of a fun book that will become a treasure in it family.
Great prices! I always find what I am looking for. Will shop here again!
Not happy my payment info was saved with no option for me not to have it saved.
Coupon posted on Alibris website when shopping showed expired at checkout
I order from Alibris first before any other website--but have never benefitted from coupons. The website works very well. My husband had one bad experience and now only goes to Amazon
I did not find a coupon, but other than that it was great I recommend Alibris to everyone.
I worried that my item wouldn't land in Canada when I saw an American address and was confused by it. Customer Service was prompt and put my fears to rest.
Easy and appreciated the opportunity to save on the purchase
Awesome stock & prices. Good to check here first for hard to find books.
Good website easy to use, would like a way to calculate shipping before the pay page.
Fast, easy found what I wanted, bought it and on my way, love using Alibris.
Alibris continues to be my first choice for rare and out of print books. Great choices and customer service for more than a decade!
I found it very easy to find the book I want and condition descriptions were great to have.
It was fast and easy to find the book I wanted to and place order.
Found this book at a great price and even got a discount! Perfect
I have never had a problem with alibris. I have sold several college books in the past also.
Instantly found what I wanted. Quick payment process…done! Hoping the receiving of this books runs as smoothly as this😉
I buy books frequently from different websites. This is the only place where I pay for shipping. All the others I buy books from offer free shipping.
One book I ordered was significantly slower to arrive than the other, but they both arrived in great condition within an acceptable timeframe. So I was satisfied.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

