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Alibris

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,032
value
12,659
shipping
12,649
quality
12,643
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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First time customer
April 26, 2026
Updated review

My order was shipped out right away.
The condition of the used book was as described.
It took a little longer get to me but the delay was at my end here in northern Ontario, Canada.
Snow, ice, rain, snow, wind, and, yes, more snow.

Date of experience: April 16, 2026

Browsing and searching for books was easy
March 24, 2026
Previous review

Browsing and searching for books was easy. And the checkout page is clean ie not too busy or confusing.

Date of experience: March 14, 2026
Wisconsin
1 review
0 helpful votes
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What happened to the 15.95 one?
April 26, 2026

What happened to the 15.95 one? Nice web site easy to navigate.

Date of experience: April 16, 2026
New York
1 review
0 helpful votes
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Alibis is reliable and has a good selection
April 26, 2026
Updated review

Alibis is reliable and has a good selection.
I often shop for books here.

Date of experience: April 16, 2026

Found a hard to find book
July 23, 2025
Previous review

I was delighted to find the hard to find largely unavailable book.
It arrived swiftly and in very good condition.

Date of experience: July 13, 2025
1 review
0 helpful votes
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Positive experience with Alibris
April 26, 2026

Successfully found and ordered the book I wanted. Received the correct book in a timely fashion.

Date of experience: April 16, 2026
Wisconsin
1 review
0 helpful votes
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I compared the price and condition of the book I wanted to get from Alibris with 2 other online used/new books websites and found the best price at Alibris.

Date of experience: April 16, 2026

Great variety of cookbooks!
April 18, 2026
Previous review

Great variety of cookbooks! I got 2 of the cookbooks I wanted to get at this time.

Date of experience: April 7, 2026
Australia
1 review
0 helpful votes
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Excellent, quick
April 26, 2026

Excellent, quick. And no code to submit. Cant shop at amazon without code. When code is entered it tells me code is incorrect.

Date of experience: April 16, 2026
New York
1 review
0 helpful votes
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Easy Ordering
April 26, 2026
Updated review

Easy Ordering. Great Pricing. Fast shipping. Excellent Communication

Date of experience: April 15, 2026

Great Selection
April 18, 2026
Previous review

Great Selection. Good prices. Easy Checkout. Free shipping for Alibris selections.

Date of experience: April 7, 2026
Pennsylvania
1 review
0 helpful votes
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So far it is better than the last one I ordered from Abebooks. They screwed me over on this very same book. They DID NOT SEND the correct book but a completely different one than this one. How does anyone screw up that badly except it is intentionally done? I VERY MUCH like that you send the emails that you do. Abebooks does not have that kind of care. As a matter of fact, they've ignored ALL of my emails and still have not returned the funds as I did not order, "KILLER CHURCH," but, "SUING FOR PEACE." And, I am ashamed to say that I have lost a lot of peace with this as they have angered me a great deal.

Date of experience: April 15, 2026
Michigan
1 review
0 helpful votes
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Good quality second hand books at good prices. Easy to find what you're looking for as well. I was surprised by their selection.

Date of experience: April 15, 2026
South Carolina
1 review
0 helpful votes
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Multiple vendors result in excessive shipping cost...
April 26, 2026
Updated review

Multiple vendors result in excessive shipping cost when ordering multiple items.

Date of experience: April 15, 2026

Nothing remarkable happened...
March 7, 2026
Previous review

Nothing remarkable happened...

Date of experience: February 25, 2026
Pennsylvania
1 review
0 helpful votes
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Your return policy requires me to spend more money...
April 26, 2026
Updated review

Your return policy requires me to spend more money to return books damaged by poor packaging. It would be understandable if I did not simply like a book but not for a damaged book. The customer service response simply sent a pre-written message without addressing the shipping issue responsible for the damage.

Date of experience: April 15, 2026

When I get a damaged book, I don't appreciate having...
February 28, 2026
Previous review

When I get a damaged book, I don't appreciate having to pay to ship it back. It makes me more cautious when ordering.

Date of experience: February 17, 2026
New York
1 review
0 helpful votes
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I would like to figure out more easily how to choose expidited shipping. I am leaving on a trip I will need this book for, but couldn't see how to prioritize expidited shipping. (I saw the truck logo in your answer re expedited shipping, but not in listings.). I finally went with a vendor closest to me, hoping that would work.

Date of experience: April 15, 2026
1 review
0 helpful votes
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Took two weeks to arrive.
April 26, 2026
Updated review

My order was sent evidently to an affiliate in Illinois (I had originally chosen one in Maryland, as that location is closer to
My address in Rockland county New York) and it was apparently mailed out to me in the slowest least efficient means possible.

Date of experience: April 15, 2026

Clear, quick, accurate
April 5, 2026
Previous review

Clear, quick, accurate. I think that about covers it. Good service indeed.

Date of experience: March 25, 2026
Illinois
1 review
0 helpful votes
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I've been a customer for many years. My shopping experience has always been easy, fast, and excellent service.

Date of experience: April 15, 2026
Wisconsin
2 reviews
0 helpful votes
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Alibris almost always has the book I am looking for,...
April 25, 2026
Updated review

Alibris almost always has the book I am looking for, and I look for some rather esoteric books. Alibris is the first place I go to when looking for a book.

Date of experience: April 15, 2026

Alibris is the only bookstore that carries books in...
January 3, 2026
Previous review

Alibris is the only bookstore that carries books in my eclectic taste in the languages I use. I know of nowhere else that I can find books in Greek and Hebrew and German in nontraditional subjects. I found what I wanted in short order today, at excellent prices.

Date of experience: December 23, 2025
Texas
2 reviews
0 helpful votes
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As usual, the Alibris prices are great--also appreciate the free shipping option for purchases $39 and up.

Date of experience: April 15, 2026

Best price I was able to find for the books ordered
February 27, 2026
Previous review

Best price I was able to find for the books ordered. Alibris always has a great selection.

Date of experience: February 17, 2026
1 review
0 helpful votes
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Great products - pricey shipping
April 25, 2026

Loaded my cart with movies only to find out that shipping was going to be $100 +. Can only recommend to improve the site to show shipping calculated as items are added to cart so there is not sticker shock when you check out. Otherwise, the item I did purchase was shipped fast and in the condition advertised.

Date of experience: April 15, 2026
Canada
1 review
0 helpful votes
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Very pleased
April 25, 2026

I am very pleased I was able to find desired books via Alibris at reasonable cost and to have received the three (3) books ordered within the time frame I was given.

Date of experience: April 15, 2026
1 review
0 helpful votes
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Great Customer Service
April 25, 2026

My book was delayed, I enquired about the lengthy delivery time not knowing the possible reason. Alibris responded willing to follow up. Luckily the book turned up. The delay was probably b/c os Trump/Netanyahu's illegal Iranian war and the fuel crisis

Date of experience: April 16, 2026
North Carolina
1 review
0 helpful votes
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Very easy to shop, find, buy!
April 25, 2026

Very easy to shop, find, buy! Alibris is "go-to" provider!

Date of experience: April 15, 2026