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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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No problem in finding desired movies. I like your fine list.
Seems to work well for non- USA (Canadian) orders. However, shipping costs are a big factor in the total cost of a book especially when purchasing from Canada!
Very good. The only problem I had was the DVD and cds were mixed and really had to pay attention. Also some of the dvds were wide screen vs full screen and not all were listed in the title. But everything was good. That s why I lske to look on yr site!
Very awkward site, would not let me checkout and made me sellect items several times before they would load into my cart. No phone number for quick help or phone orders. Verne
I can usually find books here that I can't elsewhere for less.
Shopping is quick and easy. Can usually find a less exp dive price than some major sites.
Very easy to use this site
No drama or frustration
Hope it is safe.
I will absolutely be back. I live near mystic, ct. We no longer have brick and mortar bookstores in our county. I do not even know where the closest book store is. That is why I use libraries now.
Bring back the bookstore!
I have been using this website for years and I love it. 90% of the time I can find any book I want cheapest here. All the used books look brand new. I have bought a few poor books but they were in great condition as well. Totally recommend this website to everyone I know.
Found the book I wanted in the condition I wanted in short time. Alibris is easy to order from., Delivery was in acceptable amount of time. Thanks!
The book I purchased was in very good condition as stated. The communication was timely. The price was very good and was the best deal that I found on the Internet. Alibris facilitated this transaction smoothly.
Pretty good. I wish there was more uniformity in shipping time. I suppose with different vendors it would be nearly impossible to do.
Something has changed and is very hard to get onto the site to order a book as I was used to doing. Not sure why or what has changed, but think I finally got my order done.
Efficient and easy to use. Wish for more enlargement books.
I love Alibris for the efficiency in finding the right books at an amazing price and getting all of it done without losing my place when I need to save it to my cart. I recommend this to everyone who likes to read and I keep coming back for more.
Found the books I needed at a great price. A very good, straight-forward experience.
Nothing to say, really. I ordered the book. It said it was a used library book in very good condition... or something to that effect. (1st time I've used this site.) It came in a reasonable amount of time and was in great condition. I was a bit annoyed at the sticker on the front, but some libraries do that. What are you gonna do? :)
Have used you for years, my go to place. Books, music or movies
Everything was as I expected, I have Rarely had a bad experience, and that is because I waited too long and somebody bought it first.
Great and easy to order. Shipping is cheaper than amazon. I don't think paying double he price of the book for shipping is not fair.
It's been great. Alibris has always been wonderful. Most often the books I look for are available.
Was easy to find. And can easily navigate your website. Thank you
Great quality volume, delivered efficiently, very grateful
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

