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Alibris

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,032
value
12,682
shipping
12,672
quality
12,666
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

1 review
0 helpful votes
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Slight issue with packagin
April 28, 2026

Everything about the experience with Alibris was great, except a small issue with the cover of the book. Something had melted / glued the cover of the book to the package, and it stretched the laminant on the cover, leaving a blemish. It's a paper-cover book, so it was going to get beat up eventually, but still a bit of a bummer.

Date of experience: April 18, 2026
Pennsylvania
1 review
0 helpful votes
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It was very difficult to check out and pay, PayPal...
April 28, 2026
Updated review

It was very difficult to check out and pay, PayPal didn't work
One credit card didn't work
All because I was sending these books to my brother not myself. Fix this stupid glitch - so annoying o may shop elsewhere next time

Date of experience: April 18, 2026

Good price, quick shipping
May 9, 2025
Previous review

Book arrived in good condition, at a good price, quickly. The order process was easy.,,,,,,,,,,,,,,,,,,,,

Date of experience: April 28, 2025
New Mexico
1 review
0 helpful votes
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Disappointing experience with "coupon code" emails. They never deliver what they appear to, because of course shipping is a major part of many purchases. I get it, I came here because of one and ended up purchasing despite this. And it leaves a slight off taste each time.

Date of experience: April 18, 2026
1 review
0 helpful votes
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Superb transaction
April 28, 2026

From ordering to delivery -my order was great. I was informed with tracking.The book arrived in perfect condition. Thank you.

Date of experience: April 18, 2026
Florida
1 review
0 helpful votes
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First time purchasing from here and it was an easy and smooth transaction finding books for free shipping.

Date of experience: April 18, 2026
California
1 review
0 helpful votes
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MUCH IMPROVED SERVICE, BECOMING ONE OF MY PREFERRED VENDORS. HOPING POD IS ALSO BECOMING BEST QUALITY.

Date of experience: April 18, 2026
Arizona
1 review
0 helpful votes
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Thunderbolt and Lightfoot
April 28, 2026

I am very happy with my purchase. The Blu ray is in excellent condition and played great. I will definitely recommend this seller to others and look forward to doing business with them again. Thank you

Date of experience: April 17, 2026
Hawaii
1 review
0 helpful votes
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Found a scarce autobiography I was searching for at a fair price!

Date of experience: April 17, 2026
California
2 reviews
0 helpful votes
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Good selection, variety of prices, not disappointed after several purchases. Could ship a little faster but I'm not expecting overnight.

Date of experience: April 17, 2026
South Carolina
1 review
0 helpful votes
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Very clear instructions, efficient, appreciated. Been a long time, but used your agency before retirement.

Date of experience: April 17, 2026
Maryland
1 review
0 helpful votes
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Mostly great!
April 28, 2026

Glad to find used books at a decent price. My only complaint is that I can't get rid of old (or current) credit card info in your system without contacting a rep; I don't like it being saved.

Date of experience: April 17, 2026
California
1 review
0 helpful votes
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I was not quite clear about Capital One's intervention
April 28, 2026
Updated review

I was not quite clear about Capital One's intervention. Perhaps I have lost a $1.11 deal of some kind.

Date of experience: April 17, 2026

I was looking for back-issues of an academic journal...
December 4, 2025
Previous review

I was looking for back-issues of an academic journal and had some difficulty in determining which edition was being offered.

Date of experience: November 23, 2025
California
1 review
0 helpful votes
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I like the many ways in which I can filter and search. Particularly the option to find sellers near me, to reduce shipping resource use.

Date of experience: April 17, 2026
Wisconsin
2 reviews
0 helpful votes
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I bought a new book
April 27, 2026
Updated review

I bought a new book. I was surprised to see it already available on Alibris.com as a used book. This is another reason why Alibris.com is my go-to book store.

Date of experience: April 17, 2026

Alibris almost always has the book I am looking for,...
April 25, 2026
Previous review

Alibris almost always has the book I am looking for, and I look for some rather esoteric books. Alibris is the first place I go to when looking for a book.

Date of experience: April 15, 2026
Massachusetts
1 review
0 helpful votes
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Simplicity
April 27, 2026

I was very satisfied with the order process and the delivery time. I will remember Alibris next time I need to order a book. Kudos to your company.

Date of experience: April 17, 2026
Maine
3 reviews
0 helpful votes
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It's not Abebooks.
April 27, 2026
Updated review

When I shop online, it's either Alibris or Thrift Books (though bookshop.com just came on my radar). But I keep forgetting: Between Alibris and Abebooks, which one is NOT the Amazon subsidiary? Ah: Alibris. That's where I shop first.

Oh, wait. I was supposed to describe my *experience*. The search for the book I wanted was relatively easy. I do wish that I could enter a title, which edition, and which used condition, then click "Go!", but that's not there. Oh, well, At least it's not Amazon.

Date of experience: March 27, 2026

No, I don't want to tell you about my shopping experience so far. I just want to compete the purchase.

Date of experience: March 27, 2026
Massachusetts
1 review
0 helpful votes
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Love this website
April 27, 2026

Love this website. Use it often and never disappoints. Will recommend to friends.

Date of experience: April 17, 2026
Arkansas
1 review
0 helpful votes
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Love Alibris!
April 27, 2026

Love Alibris! A very affordable way to keep up with my reading addiction and still support small.

Date of experience: April 17, 2026
Missouri
1 review
0 helpful votes
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Also able to find product searching for, at very reasonable prices, delivered timely.

Date of experience: April 17, 2026
Florida
1 review
0 helpful votes
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I love Alibris and the online experience
April 27, 2026
Updated review

I love Alibris and the online experience. Today, I had a concern about buying an eBook as a gift. The FAQ did not explain whether the subsequent email access could simply be forwarded to my Giftee. The "Customer Service" contact form, while good, did not produce a response in over an hour to answer my question. Have purchased anyway.

Date of experience: April 17, 2026

This time I am paying attention to the nice little...
April 16, 2026
Previous review

This time I am paying attention to the nice little Book Reviews.

Date of experience: April 6, 2026