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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Thanks. I love that Alibris allows small businesses to have a presence.
I love Alibris and their regular coupons. Makes me happy.
Too many editions, confusing at first, until I figured it out; the website has changed since I last purchased.
I've consistently had good experiences with Alibris.
I would love to be able to combine shipping. Beyond that lack of functionality I love this site. I can always find a book I am searching for.
I love books. I love inexpensive books more. Love the site suggesting less expensive alternatives. Filters are acting a bit wonky to look through hard back and paper copy, not acting as intended the reason for the minus one star.
Quick and easy and found the books I was looking for. I went locally to a book store and didn't find these books. Very happy that I got them at a good price.
The book arrived quickly and we were happy with the quality.
Like the option of consolidated shipping! Thank you alibris!
The checkout was ok, but I wish you supported Apple Pay. Not sure why I have to enter at least 50 characters when I have already just said what I needed to say in one sentence.
Easy, good product condition, satisfied with delivery
My experience has generally been very positive with Alibris. Delivery is very quick. My only complaint is that I have been finding that several books come from the same shipping source, but arrive as individual deliveries. I have to wonder if this doesn't drive the shipping costs up?
I love Alibris. It makes it so easy to get a book and get it quickly at a very reasonable price
Shopping is great with Alibris...its the shipping that is too high!
I ordered 3 books, all 3 books came in a reasonable amount of time. The 3 books I ordered were all labeled as being in VERY GOOD condition, but one of the books I received she have been labeled NEW. It looks NEW. One of the other books I ordered and received she have been labeled GOOD instead of VERY GOOD. Over all, I am pleased with my order and will definitely be shopping Alibris again!
I have always had a good experience whenever I purchased something from here.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

