On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
Easy to use, search function works well, and prompts on when books you are holding are no longer available
Easy & Straightforward But no idea or estimate of delivery date
Was looking to purchase this book and Alibris had a great price!
The books always arrived safely, even if it took a bit longer than usual!
Takes an age to locate some things. Some items have been lost in the post. Refunds are irratic.
GOOD BUT WOULD BE BETTER IF THERE WAS AN OPTION TO REMOVE THE INVOICE FROM THE PACKAGE WHEN IT IS A GIFT
So far so good but I tried to apply a voucher and was stopped
You advertised a promo code offer saying that I would get £3 off if my order totalled over £25. My order totalled £26.90, but when I tried to apply the promo code to receive my £3 reduction, I was informed that my order was not in fact over £25 and therefore I was not eligible for the promo code offer. I entered it twice but got the same answer each time. Fortunately I wanted the book anyway, but that kind of treatment - it felt close to a swindle - does leave a sour taste in the mouth. AW
Easy service to use. Looking forward to my purchase arriving
Quick, user-friendly site, no nonsense approach. Got what I wanted too.
Easy. No need to create an account, which I appreciate – although the option to easily do so at the end of the ordering process was offered, which I also appreciate and on this occasion took advantage of. Thanks!
Always a pleasure ordering a book on Alibris. Excellent customer service.
Unable to input post code, numerals only available.
Very impressed with website and availability of books in other countries
Just love your company because I am able to send books to friends in the United Kingdom. Thank you for the best service!
Works well but the final shipping cost a little higher than the original estimate. Probably because of stupid Brexit!
A very user-friendly page. Books are reasonably priced.
..
I have usually been able to find the books I require on Alibris, with dispatch executed quickly
Trying to put in UK postcode was a nightmare, it does not allow entry of letters and numbers, only numbers, which is not suitable for UK postcodes