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Airliners.net

1.9

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Airliners.net Reviews Summary

The company has a solid reputation for its high-quality aviation photos and knowledgeable community members, which many customers appreciate. However, significant dissatisfaction arises from the management of its forums, where users report biased moderation, censorship, and a lack of fair dispute resolution. The user experience has deteriorated, particularly following ownership changes that have led to a cumbersome search function and a decline in active discussions. Overall, while the visual content remains a strength, the customer service approach, particularly in forum management, is viewed as problematic and discouraging for community engagement.

This summary is generated by AI, based on text from customer reviews

service
4
value
3
shipping
3
returns
3
quality
3

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Finland
1 review
8 helpful votes
Follow Mac T.
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An utter mess
September 1, 2017

Several years ago this site used to be the top thing for posting your aviation photos. Unfortunately after some ownership changes and bad management it has become an utter mess. The site is very difficult to use and not user friendly at all, and the forums are nowhere near as active or good in content as they used to be. I Wouldn't recommend this site to anybody.

Date of experience: September 1, 2017
Canada
2 reviews
6 helpful votes
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Not what it used to be
August 13, 2017

I recall back in the mid-2000s when I would search endlessly for photos of airliners and how almost any type was accepted, size big or small, exposure satisfactory to fantastic. But now it's almost impossible to submit any photo to the site. The rules are ridiculous and beyond any reason. It also doesn't make sense. They allow photographs that clearly have been heavily manipulated to be submitted but not those in which little to no editing was done. I understand that a photo has to meet a certain criteria such as I mentioned above and that quality is important. However in Airliners.net's case, there isn't any sense. I can confirm that argument with some professionals who have uploaded photos in the past to them but cannot do so anymore due to there ludicrous rules. Not to mention the search engine has gotten to be too complicated to use.

Date of experience: August 12, 2017
New Jersey
1 review
4 helpful votes
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This site was amazing back in 1999-the early 2000's. Ever since they sold the company, the ads and the overall layout have made this site a total pain to use. The search function is a total nuisance. I don't even think the new search feature pulls up the rights hits. I used to visit this site and relive some memories from years gone by but it has become such a pain to use that I actually stopped visiting the site.

Sometime you just have to leave a good thing alone.

Date of experience: June 17, 2017
Canada
1 review
4 helpful votes
Follow Justin V.
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Looking up pictures is all I do on Airliners.net. In that regard it's a fantastic website, but I would suggest staying off the forums. The forums are run by little kids it seems and the arguments always degrade into childish insults. And the children that post and run the forums fall into these categories.

-How great is Michael O' Leary
-The ME3 are gods and not to be questioned
-I should have to pay nothing when booking a flight and still receive first class service
-Flight attendants should suck up to me and accept my flirtatious advances
-Airbus vs. Boeing arguments

The forums aren't worth paying for.

Date of experience: February 1, 2016
Michigan
1 review
8 helpful votes
Follow Dan B.
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You can read posts for free and form your own opinion. Don't pay to join the site. Your opinion has no value. There are too many arbitrary and capricious mods on this forum. Mods are highly biased and delete posts to drive any discussion in particular direction. Some members are above forum rules.

Date of experience: November 10, 2013
9 reviews
12 helpful votes
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This is very interesting and important site. You can get pictures of planes and each angle of aircraft of every type from the site. You can have knowledge about Mechanics
Of plane and any technical question related to it. You will see the rules, regulations and operation being performed on plane or aircraft on this site.

Date of experience: July 4, 2013
Australia
3 reviews
3 helpful votes
Follow Jack L.
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Every type of aircraft pic. Every possible angle of every plane on Earth!
Detailed Trip Reports in the forum for airline obsessed enthusiasts. Handy question and answers on technical aspects of aircraft and airline operations. Inside perspectives on the aviation industry.
Easy to navigate. Very addictive

Date of experience: December 22, 2012
10 reviews
44 helpful votes
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Hardcore aviation dorks only - there are people who love commercial airplanes. I think they're rather boring, but if you're into airplanes this is the site for you. Huge archive of airplane pictures.

Date of experience: November 11, 2007