Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
















Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
<3
My experience with adore me has been great i'm a husband and marine im gone alot so i decided it would be fun to surprise my wife with a few outfits i got recomended to adore me and not only do they have a amazing 1st set price shipping is always free and its way easy to get store credit to go towards more outfits its been fun and my wife loves all of it and cant get over how well it all fits her with her bra size that needs a special order form victoria secret but adore me has it and at a great price
Gorgeous lingerie and great wrapping job. Every time if get something it's like I'm opening a present on Christmas morning.
Hi Ariel,
Thank you for your review.
We are glad to hear you enjoyed both the products and the packaging.
Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
I ordered two sets of bras and matching thongs but the size was not a good fit at all so I wanted to return them and get my money back BUT they said I couldn't do that, all I could do was exchange them for another size which would've been fine if they had the size I needed but they only had sizes that were 3X bigger than I needed! The person I spoke to didn't even give me any other options, so now I'm stuck with lingere worth 89$ that doesn't even fit!
Hello Alex,
Thank you for your review.
We are sorry to hear that the sets you ordered did not fit right. However, it is mentioned on the sale page that final sale items can only be exchanged for same set, different size, while stock lasts and that is why our representative was unable to assist you in this case.
We deeply apologize for the inconvenience caused.
Please do not hesitate to contact us with any further queries.
Kind regards,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
Great selection and I'm very happy with my first set.
Hello Robin,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set. We are always happy to hear from satisfied shoppers. We have an adorable new lingerie collection on the website each month; share the great lingerie news with friends!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
ADOREME is great to work with. Customer service is extremely helpful and the products are wonderful and very nice quality. Thanks for everything!
Hello,
We’re always glad to hear from happy shoppers—thank you!
It’s good to know you had such a great experience.
Did you know we launch a new collection during the first week of each month? We have the best variety of sizes, styles and colors during that time. Check in soon for more great looks!
Kind regards,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
I always get a good fit. Best quality bras on the market. Much better than VS
Hello Jasmine,
Thank you for your review!
We’re always glad to hear from happy shoppers—it lets us know we’re on the right track. Did you know Adore Me launches a new collection during the first week of each month? Check in soon for more gorgeous lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
I was surprised by AdoreMe. While there are a grand total of 6 bras/color combinations that I could buy in my size (42DDD/2XL) the fit and comfort of those bras are spectacular.
I plan on buying two more sets from them, but after that- due to the lack of variety- I won't likely buy any more from them.
Hello Debra,
Thank you so much for your review. We are glad to hear you enjoyed our products so far.
Have you considered trying the sister size (40 G)? We have 16 styles available in this size: http://www.adoreme.com/plus/where/bra-cup-size/40g.html
Please let us know if you have any questions, or if there is anything else we can do to assist you.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
The site is easy to navigate and the bras I've ordered are more comfortable than the others I have from Victoria Secret. They're products are also very affordable for anyone on a budget.
Hi Kelly,
We’re always glad to hear from happy shoppers—thank you!
It’s good to know you had such a great experience.
Did you know we launch a new collection during the first week of each month? We have the best variety of sizes, styles and colors during that time. Check in soon for more great looks!
Kind regards,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Very helpful when I asked for clarification and I loved the product
They are always helpful and prompt in getting my orders to me
Hi Kristen,
Thank you for your review!
We’re always glad to hear from happy shoppers—it lets us know we’re on the right track. Did you know Adore Me launches a new collection during the first week of each month? Check in soon for more gorgeous lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Great! Love it and fast delivery. Amazing fitted :)
Hello Samantha,
Thank you for reviewing us, we are so glad to hear that!
Our warehouse can typically process and ship an order within two business days, and most orders to U.S. addresses are delivered within five business days. We do our best to keep it quick!
Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Great customer service and a even better product for a low price!
Hello,
We’re always glad to hear from happy shoppers—thank you!
It’s good to know you had such a great experience.
Did you know we launch a new collection during the first week of each month? We have the best variety of sizes, styles and colors during that time. Check in soon for more great looks!
Kind regards,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Love my new lingerie set, great quality, I will be ordering again.
Hello Amber,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set. We are always happy to hear from satisfied shoppers. We have an adorable new lingerie collection on the website each month; share the great lingerie news with friends!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
I've never liked any lingerie as much as Victoria's Secret and I was a little nervous about buying online without trying on, however, I couldn't resist Adore Me's beautiful jewel tone sets and the unbelievable prices. I've bought 3 set (returned one for a different color which was easy) and couldn't be more thrilled with the quality, construction, and fit. Best part: my boyfriend may love them more than I do!
Hello Ali,
Thank you for choosing Adore Me. We are extremely glad to hear you are please with the quality of the sets, as well as the service.
Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
❤️
Love the website and the app! Makes shopping easy. Everything so far has fit great and the quality is nice. It arrives packaged so nice and quickly. I'll be ordering again.
Hi Chellie,
We’re always glad to hear from happy shoppers—thank you!
It’s good to know you had such a great experience.
Did you know we launch a new collection during the first week of each month? We have the best variety of sizes, styles and colors during that time. Check in soon for more great looks!
Kind regards,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
I love the lingerie, the quality is reasonable and the colors are fashionable. What more do we want a little sexy surprise each month.
It's nice to take some time to pamper me! I enjoy browsing through the beautiful products!
Hello Annmarie,
Thank you for the review!
We’re so glad you had such a great experience! Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.


Hello Chase,
Thank you for your review!
We’re always glad to hear from happy shoppers—it lets us know we’re on the right track.
Please check back soon for the new collection. We have more gorgeous lingerie that your wife will adore.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com