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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
Business Highlights
General
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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I enjoyed everything that I have purchased from Adore Me.The bras fit and look wonderful. The pajamas are so soft!
I love all the bra sets, bikinis, and intimates that I've bought from here. I wouldn't say it's as luxiouriois as Victoria's Secret, but it's still great quality for the price. I will shop here forever now lol!
Hello Nicole,
We’re always glad to hear from happy shoppers—thank you!
Did you know we launch a new collection during the first week of each month? We have the best variety of sizes, styles and colors during that time. Check in soon for more great looks!
Kind regards,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
I have had great experiences with not only online ordering but with customer service as well! Had to exchange a swimsuit and was immediately sent a voucher before I even sent in the one that didn't fit! Will definitely recommend to others!
Hi Brooke,
Thank you for the review!
We’re so glad you had such a great experience! Did you know we launch a new collection each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Bras and panties look and feel wonderful, will be purchasing more lingerie soon!
Hello,
Thank you for your review!
We’re always glad to hear from happy shoppers—it lets us know we’re on the right track. Did you know Adore Me launches a new collection during the first week of each month? Check in soon for more gorgeous lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Placed a new order and had to exchange. What a simple, easy process! Can't wait to get my replacement items!
You have to purchase this if you want the best and most comfortable there is anywhere
I ordered one set of bra and panties, clicked vip without knowing they would be taking money out of my account every month, I do not use my bank account very much nor check my statements, they have taken over $400.00 from when called to get a refund was told well since you can not read. And that I could email a complaint but that there was no phone number to call. People I talked to on the phone were very rude said it was my fault for not reading or checking emails, I thought it was a simple cute bra and panties buy them the emails went to my junk folders so I never saw them. I have emailed and emailed the claims and have gotten no response! This company is a scam to steal money hard worked for the product was low quality and was never worn so for over $400.00 from me I have gotten nothing in return and will be doing everything in my power to make sure this dosnt happen to anyone else. I am a college student I work part-time I do not have extra money but this company sure has my money.
Hello Charley,
We are terribly sorry to hear that you had a rough experience with our customer service team. We hold them to extremely high standards of performance and take complaints seriously. Being rude or unhelpful to a customer is entirely unacceptable, and we intend to investigate this case rigorously.
Regarding the membership, it is one of two payment options you select during checkout with your first order (the other is Pay As You Go, our one-time purchase option). The terms and conditions of membership are stated during checkout, in the membership confirmation email, in the reminder emails before the fifth and in numerous locations on the site.
If you do not take action between the first and the fifth, you’ll see a $39.95 charge on the card. This amount turns to store credit you can use at any time! We send reminder emails, but also offer a no-questions-asked 30 day refund policy for your convenience, here: http://askadoreme.com.
Our Claims Department responds to requests in a maximum of 10 business days. If you still have not received a reply, please send us a private message mentioning your email address associated with your Adore Me account an we will look into this issue.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
My recent Adore Me purchase was a great experience. I received my items in 3-4 days after ordering and I love the Neve Long PJ set I purchased. The PJs are flowing, comfortable, very soft, and I love the color (dark pink & white stripes). Also, thank you Adore Me for having beautiful and sexy lingerie for larger women. It is nice to still be able to get some great lingerie until I lose weight, Victoria's Secret has certainly lost a customer, I use to be able to order from them, but after gaining a little weight, I could no longer order from them so Adore Me, you have a customer for life, even after I lose the weight.
Hi Rosaline,
Thank you so much for your kind words. Our goal is to provide you with excellent, flattering items each time you shop with us, as well as spectacular service.
It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
I just love AdoreMe, it's so nice to find beautiful lingerie in sizes that are normally reserved to for smaller sizes.
Hi Lorraine,
We’re always glad to hear from happy shoppers—thank you!
It’s good to know you had such a great experience.
Did you know we launch a new collection during the first week of each month? We have the best variety of sizes, styles and colors during that time. Check in soon for more great looks!
Kind regards,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
If I wasn't continuing to loose weight I'd bother to return them. I purchased a size where I was measured and put in the correct size. I went on AdoreMe and ordered the same size, can't even close the clasps.
Hi Andrea,
Thank you for reviewing Adore Me.
We are sorry to hear that!
While the vast majority of our shoppers are pleased with their new lingerie, we understand shopping for intimates online can be tricky. We really do get it!
Fit can vary slightly with different brands, so we encourage you to direct style and fit questions to customer service to make sure the set is exactly what you’re looking for!
That being said, we apologize deeply for any inconvenience the sizing of this item may have caused.
Please let us know if there is anything further we may do to help. Our customer service is available to answer any questions you may have.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
The shipping time was pretty fast, which was nice, tracking the shipment was sooo super easy, and when the product arrived, well, I have never been more happy with a shipment arrival before! The set i ordered fit me perfectly and was made of amazing, high quality material and so gorgeous. I loved everything about it!
I switched to this site after using VS and FoH for a long time for the wife and her non-work under-clothing-covers of bits... the prices here are lower but the quality and the feel of the materials are so much better. And that's directly from my wife not even my personal opinion. The fit is a bit better for her, and she enjoys that not every purchase is a thong but still has the cute/sexy factor!
I was trying to get a refund for a balance I had they said they don't do partial refunds so I said ok I will return their items and they wanted to charge me 5% to return so I went off on them and the $#*! hung up on me so I pretty much lost out on my 10 bucks I will never shop there again I'd rather shop at Victoria secret much better stuff and deals online as well
Hello Jessica,
We are terribly sorry to hear that you had a rough experience with our customer service team. We hold them to extremely high standards of performance and take complaints seriously. Being rude or unhelpful to a customer is entirely unacceptable, and we intend to investigate this case rigorously.
Please note that, as mentioned in our return/exchange policy, http://www.adoreme.com/free-shipping, each returned set is subject to a $5.95 restocking fee.
That being said, we apologize for any inconvenience we may have caused you. Please do not hesitate to contact us with any further queries. We will be happy to assist you.
Kind regards,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
Hello Jade,
Thanks for letting us know!
Did you know you could earn store credit for recommending Adore Me to your friends? Just share the unique link in your showroom and get $15 each time a new friend places an order!
Let us know if you have any questions! We’re always here to help.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
I like this bikini a lot. The top is really cool looking, although I think I should have ordered a size smaller. Normally the 34C fits me perfectly, but the cups on this one seem large. Also the bottoms have a lot of material, which I am not a huge fan of. If I were to re-order this, I would probably go one size down on both pieces. Good quality though!
I will definitely buy from Adore Me! Again! The quality of the bra and panties was superior to a number of physical stores I normally shop. It arrived quickly and beautifully packaged. My husband loved it!
Hi Jacqueline,
Thank you for the review!
We’re so glad you had such a great experience! Did you know we launch a new collection each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
I am a skeptical bra shopper who has 16 years retail management experience. I am very hard to please. As a 38DD, I can never find ANYTHING cute in my size that's affordable, let alone a pair of matching panties! Adore Me is fabulous. The quality is definitely there. I have purchased three sets, and exchanged one of them. The exchange process was soooo easy; I told them I wanted to exchange, and they let me order a new item before I even sent the other one back. I joined the VIP club ( its free, just view your showroom once a month), and never looked back. If you don't use this site, you are missing out on great additions to your wardrobe
It was incredible the first time as well as the second!
Everything I have purchased has fit perfect and looked sexy! My guy loves everything I buy! They are all fun and sexy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Linda,
Thank you for your review!
We’re always glad to hear from happy shoppers—it lets us know we’re on the right track. Did you know Adore Me launches a new collection during the first week of each month? Check in soon for more gorgeous sets!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com