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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
919
value
728
shipping
743
returns
400
quality
1,772
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Sharita S.
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My favorite place to shop.
September 13, 2015

It's a great experience and the lingerie is a great quality it feels nice on you and is very sexy. I love it...

Date of experience: September 9, 2015
Indiana
1 review
0 helpful votes
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Awesome
September 13, 2015

Fits great boyfriend loved it I will be ordering from you again soon

Date of experience: September 9, 2015
Adore M. Adore Me Rep
over a year old

Hi Natasha,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
[email protected]

Illinois
2 reviews
0 helpful votes
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I love everything I've ordered from Adore Me. I prefer the negligees and pajamas; the bra and panty sets are prettier than they are comfortable. Lucky they don't stay on long!

Date of experience: September 8, 2015
Washington
1 review
0 helpful votes
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Awesome.
September 13, 2015

I loved the Lacey racer back brae and matching bottom. Boyfriend loved it!'

Date of experience: September 8, 2015
Adore M. Adore Me Rep
over a year old

Hi Zay,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

California
1 review
0 helpful votes
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Very good service
September 13, 2015

Easy to select a purchase and delivered right to my house

Date of experience: September 8, 2015
California
1 review
0 helpful votes
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Loving my Bra!
September 13, 2015

I'm chesty and I never really felt comfortable buying bras online. I wasn't 100% sure that it would work without being able to try it on first. I took a chance and I'm so happy that I did! What a great fit for a girl who wears a DDD

Date of experience: September 8, 2015
Adore M. Adore Me Rep
over a year old

Hi Kimberly,

We’re always glad to hear from shoppers—thanks for the review!

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of of sizes, styles and colors around then. Check back soon for more cute lingerie!

XO,
Adore Me
[email protected]

California
1 review
1 helpful vote
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I sent my order 36 F back - they made my breast look pointy which not what I want
I got a RMA number sent it back and haven't even received an acknowledgement that they received it.
I tried calling Customer Service - got a recording for over 2 hours
I sent an email... after 48 hours no response
This company will loose customers if they can not get more people in to help
I do not want to be on a VIP List and be billed for something that doesn't work for my size

Date of experience: September 8, 2015
Adore M. Adore Me Rep
over a year old

Hi Mariane,

Thanks for the review, we’re sorry to hear that!
Shopping for intimates online can be tricky, and you should only wear lingerie you really love. We get it!

However, we do apologize for the dissatisfying customer service you received. This is totally unacceptable and we assure you that we are going to investigate this issue.

Moreover, we assure you that you will receive an email confirmation as soon as your package is received and processed by the warehouse.

Please let us know if there is anything we can help you with.

Best,
Adore Me
[email protected]

Nevada
1 review
0 helpful votes
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Great fit!
September 11, 2015

First racer back bra and panty set that fits. I bought the 36DD which has been difficult to find one that isn't plain and this one is beautiful and comfortable. Love it!

Date of experience: September 7, 2015
Washington
1 review
0 helpful votes
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Beautiful product
September 10, 2015

I loved the look although I found the product ran a bit small. I kept it just the same because I vary in weight. I did order a size up for the next set. The quality is very high and it looks and feels the part of a sexy bra and pantie set.

Date of experience: September 7, 2015
New York
1 review
0 helpful votes
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Sexy stuff!
September 10, 2015

I love the Andrea that I recieved. It is very sheer and can be seen thru, however this is what I was looking for! Very sexy!

Date of experience: September 7, 2015
Adore M. Adore Me Rep
over a year old

Hi Janet,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

Texas
1 review
0 helpful votes
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Gorgeous pj's
September 10, 2015

These are so soft, and instantly sexy! So comfortable and I adore the color. Feminine but not too much so.

Date of experience: September 7, 2015
New Jersey
1 review
0 helpful votes
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So comfortable!
September 10, 2015

I loved the slip I got! Everything that I have ordered has been very comfortable! It's nice to be able to get lingerie from somewhere that makes bigger than a DD! Bigger bras and especially lingerie are hard to find! I've never had a problem with any of the sizing.

Date of experience: September 6, 2015
Adore M. Adore Me Rep
over a year old

Hi Rebecca,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
[email protected]

Oregon
1 review
0 helpful votes
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Great Concept
September 9, 2015

I've been meaning to replace my bras for a long time and this site has been so great. There are so many cute styles I have a hard time picking one each month.

Date of experience: September 6, 2015
California
2 reviews
0 helpful votes
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I loved my bra and panties!
September 9, 2015

The bra I got is a front closure and a size 38G. This is the first front closure I've been able to wear for my size and its very comfortable too.

Date of experience: September 6, 2015
Colorado
1 review
0 helpful votes
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So happy!
September 9, 2015

I am so happy with the bra I just got! With my size bras are really hard to find especially ones that fit properly, and this bra fit great! And it's super soft! All in all I love this new bra and Adore me!

Date of experience: September 6, 2015
Virginia
2 reviews
0 helpful votes
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Awesome lingerie!
September 9, 2015

I love Adore Me! Everything I've ordered fits like a dream and
Is very good quality. Shipping is very quick as well! No more
Victoria Secrets for this girl! I finally found a place that sell
A 34DDD! Thank you!

Date of experience: September 6, 2015
Adore M. Adore Me Rep
over a year old

Hi Lisa,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
[email protected]

Missouri
3 reviews
0 helpful votes
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Wonderful!
September 9, 2015

It was quick and easy to place my order and when my order came it was beautiful. The quality and fit was perfect.

Date of experience: September 6, 2015
Florida
1 review
6 helpful votes
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Worst Company EVER!
September 9, 2015

Adore Me is dishonest and sells a crappy product! They will take your money and, even when you follow their RIDICULOUS process to get a refund, they lie and refuse to issue it! DO NOT join their VIP program! They will rip you off! Finally, the products they offer are poorly made and the fit is unreliable. DO NOT waste your time or money with this company!

Date of experience: September 6, 2015
Adore M. Adore Me Rep
over a year old

Hi Katie,

We are sorry to hear you had an unpleasant experience.

Customers can always request a refund online, within 30 days of the charge, directly here: http://adoreme.com/charges

Regarding the products, our goal is to provide you with excellent quality lingerie that fits perfectly and flatters completely every time you shop. Our lingerie is made from a variety of fabrics including lace, silk, satin, mesh, elastic, and that is why it is best to direct any style questions to customer service via email, phone or chat, to ensure the set is made from exactly the material you are looking for.

That being said, we do encourage shoppers to exchange sets that are not up to standard.

Here is more information regarding exchanges and returns: http://www.adoreme.com/free-shipping

Let us know if there is anything else we can do for you.

Best,
Adore Me
[email protected]

Indiana
1 review
0 helpful votes
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Love Them!
September 8, 2015

I have an odd size (30D) and Adore Me is the only place I can find who carries this size and is affordable. Love them!

Date of experience: September 4, 2015
Adore M. Adore Me Rep
over a year old

Hi Elizabeth,

Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!

XO,
Adore Me
[email protected]

Nebraska
2 reviews
0 helpful votes
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Super cute bra and panty sets!
September 8, 2015

Big selection and a nice variety. Very easy to skip a month if you don't need anything at the time. I have never had to return any items as I would have to say that is probably a first from any company.

Date of experience: September 4, 2015
Adore M. Adore Me Rep
over a year old

Hello Joy,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
[email protected]