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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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Don't order anything from this website. They secretly subjected me to a monthly subscription that I wanted no part of. This website is a total scam. Good thing I caught this otherwise who knows how long I would've been charged $40 dollars a month. Also if you wished to cancel you have to call on the phone which is always a hassle. Most certainly will not be ordering from this website any longer.
The worst part is, I never signed up for this VIP crap! YOU GUYS DID! I never volunteered to have my account withdrawn from monthly! I finally figure out how to unsubscribe from thus thieving, lying company AND STILL haven't received my refund! It's not ok to do this to people!
Hello Sienna,
We are sorry to hear you had an unpleasant experience.
Please note the VIP membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are never obligated to order each month, instead, they visit the site between the first and fifth and choose to either shop or skip that month.
If you do not shop or skip between the first and the fifth, you’ll see a $39.95 charge on the card provided. This turns into store credit that you can shop with anytime. We send reminder emails, but you’re welcome to make use of our no-questions-asked 30 day refund policy: http://askadoreme.com. In order to be eligible for a refund of store credit beyond 30 days, please send an email to our claims department at [email protected] explaining the case and why you were not able to request a refund within our 30 day limit.
To unsubscribe, please visit our online helpdesk: www.adoreme.com/helpdesk and follow the steps.
Let us know if you have other questions! We’re happy to help.
Best,
Adore Me
[email protected]
I love the way the bras and panty sets feel. They are very sexy and fit great. I'm so glad they have sizes that fit women with bigger breast unlike other brands. I'm so glad I found them.
Great overall experience! Looking forward to future purchases.
Hi Elizabeth,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
[email protected]
Very breath taking, my significant other really enjoyed the lingerie on me. I looking forward to purchasing more items from your company.
My husband works overseas, and we just had a baby so I wanted an underwear and bra set that was sexy and comfortable to help us get back on the band wagon. I absolutely love the choice I made. It was very comfortable, nice materials, and it made me feel sexier than I have in months. I will definitely be purchasing from here again.
Hi Shelby,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
XO,
Adore Me
[email protected]
They keep charging you a memberhsip fee withouth properly notifying. And, onece your found out they are taking money from you and you want to cancel this "membership", all the "store credits" they taken from your credit card, are forfeited. How does this company even still exist?
Hi Kristen,
We are sorry to hear you had an unpleasant experience.
Please note the VIP membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are never obligated to order each month, instead, they visit the site between the first and fifth and choose to either shop or skip that month.
If you do not shop or skip between the first and the fifth, you’ll see a $39.95 charge on the card provided. This turns into store credit that you can shop with anytime. We send reminder emails, but you’re welcome to make use of our no-questions-asked 30 day refund policy: http://askadoreme.com. In order to be eligible for a refund of store credit beyond 30 days, please send an email to our claims department at [email protected] explaining the case and why you were not able to request a refund within our 30 day limit.
Best,
Adore Me.
[email protected]
Loved the fit, and the style husband also was amazed thanks
Hi Jodie,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.
We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
XO,
Adore Me
[email protected]
Everything is beautiful, fits true to size, and is great quality! This won't be my last time ordering from AdoreMe.
Hi Brooke,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
XO,
Adore Me
[email protected]
I wasn't sure that I ordered it in time, but delivery was fast and the fit was awesome! I love the fabric and it just made me feel sinful.
When I first purchased my first item on their site, I did not know they are a subscription based business. They do not mention anywhere that you will be charged monthly. It is 9 months later and today I found out that I have paid them over $350 and I have bought nothing from them. I contacted them and they send me an auto-message saying that I should have opted out every month. How could I have opted out when I did not know I was being charged. I will take this to my lawyer and file a customer complaint with the district attorney. They do the same thing as JustFab and they will pay the price just like JustFab. STAY AWAY!
Hello Anita,
We are sorry to hear you had an unpleasant experience.
Please note the VIP membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are never obligated to order each month, instead, they visit the site between the first and fifth and choose to either shop or skip that month.
If you do not shop or skip between the first and the fifth, you’ll see a $39.95 charge on the card provided. This turns into store credit that you can shop with anytime. We send reminder emails, but you’re welcome to make use of our no-questions-asked 30 day refund policy: http://askadoreme.com.
In order to be eligible for a refund of store credit beyond 30 days, please send an email to our claims department at [email protected] explaining the case and why you were not able to request a refund within our 30 day limit.
Best,
Adore Me.
[email protected]
Delivery was on time and the garments fit perfectly and look fantastic. Good quality as well. Bye bye Victoria's Secret.
Hi Jessica,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
[email protected]
Love everything from Adore Me! Such a beautiful set.
Fit great on top but a bit small to size for the skirt. Ordered a small. Still love it!
I got this in the mail the other day and am totally impressed with the quality. It looks even more beautiful in person. I can't wait to purchase more! I got the blue and it looks so vibrant! In love!
Hi Winnie,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.
We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
XO,
Adore Me
[email protected]
I absolutey love the lingerie I received from adore me. Fit true to size and looked great. Great quality, especially for the price!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Shannon,
We are sorry to hear you had an unpleasant experience. However, there appears to have been a misunderstanding.
The subscription is not automatic.the VIP membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are never obligated to order each month, instead, they visit the site between the first and fifth and choose to either shop or skip that month.
If you do not shop or skip between the first and the fifth, you’ll see a $39.95 charge on the card provided. This turns into store credit that you can shop with anytime. We send reminder emails, but you’re welcome to make use of our no-questions-asked 30 day refund policy: http://askadoreme.com.
To unsubscribe, it is not necessary to call. You only need to visit our online helpdesk: www.adoreme.com/helpdesk and follow the instructions.
Let us know if you have other questions! We’re happy to help.
Best,
Adore Me
[email protected]