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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company does not typically respond to reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
Follow Denise P.
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Prettiest, most comfortable bra ever!
February 21, 2016

I never thought I would find a bra that was so pretty, and yet comfortable enough to wear all day without taking it off as soon as I got home! It really slims my figure, too! I will be buying more! Thank you!

Date of experience: February 17, 2016
Adore M. Adore Me Rep
over a year old

Hi Denise,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

New Jersey
1 review
0 helpful votes
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Love!
February 21, 2016

Loved the outfit i got! So cute and fit true to size! I already ordered more stuff! Love this site!

Date of experience: February 17, 2016
Adore M. Adore Me Rep
over a year old

Hi Ashley,

We’re always glad to hear from shoppers—thanks for the review!

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!

XO,
Adore Me
[email protected]

Texas
1 review
0 helpful votes
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Sexy
February 21, 2016

She loved them and she loved me for making her feel sexy

Date of experience: February 17, 2016
Pennsylvania
1 review
2 helpful votes
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First time buyer
February 20, 2016

First time buying from Adoreme and this is my last time. I paid for expedited delivery, yet I had to wait 5 days to receive my order. Oh yeah, this was a valentine's day gift for my wife. I called and try to have them address my issue, basically I was told I am on my own and I just have to wait. Expedited means getting order as soon as possible. Unfortunately, I did not have a good experience with them. I like to get the service I paid for and in this case, I did not.

I tried to discuss my issue with a manager, however the manager refused to get on the phone to communicate with me. I basically told them they can keep it and just know I will never order anything from them again. Worst experience ever.

Date of experience: February 17, 2016
Adore M. Adore Me Rep
over a year old

Hello Veronock,

Thank you for your review.

We are terribly sorry to hear that you had a rough experience with our customer service team. We hold them to extremely high standards of performance and take complaints seriously. Being rude or unhelpful to a customer is entirely unacceptable, and we intend to investigate this case rigorously.

That being said, we would like to inform you that we have refunded the expedited shipping fee to your cc. Transaction Refund Detail For ID: n9r5j9j. The amount will be available in your account in 1-3 business days.

We apologize once again for the inconvenience caused. Please let us know if there is anything else we can do for you.

Best,
Adore Me
[email protected]

Maine
1 review
0 helpful votes
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Love!
February 21, 2016

I have loved everything I have gotten from AdoreMe!
The sizing has been spot on (except for the panties that came with the corset, they were a bit too small). I love the color options and the prices really can't be beat!

Date of experience: February 17, 2016
Adore M. Adore Me Rep
over a year old

Hi Katrina,

Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!

XO,
Adore Me
[email protected]

Illinois
1 review
0 helpful votes
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Pleasantly surprised!
February 19, 2016

Not only do I LOVE the pretty, well fitting bras, but the service and shipping time is beyond belief! The only wish is that they had a litte bit higher panty (rather than bikini)to choose from. Excellent service from this company, and the bras are heavenly.

Date of experience: February 16, 2016
Oklahoma
1 review
0 helpful votes
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Great!
February 19, 2016

Great experience and wonderful quality! Runs a little small.

Date of experience: February 16, 2016
Adore M. Adore Me Rep
over a year old

Hi Brittany,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
[email protected]

Maryland
2 reviews
0 helpful votes
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Awesome Items
February 19, 2016

I really love your collections, but I have one question do some the bras come with out the wire, Other than I will be ordering a set each month at least 2 sets.

Date of experience: February 16, 2016
Adore M. Adore Me Rep
over a year old

Hello,

Thanks for reaching out!

Yes, we do offer wire free styles: http://www.adoreme.com/bras-and-panties/where/bra-style/bralette.html

Let us know of you have other questions, we'd be happy to help.

XO,
Adore Me
[email protected]

New York
1 review
0 helpful votes
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Perfect!
February 19, 2016

Everything was great! From the product to the shipping.

Date of experience: February 16, 2016
Pennsylvania
1 review
0 helpful votes
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Amazingg
February 19, 2016

This was my first time purchasing lingerie & I was a great experience! I felt super confident and my boyfriend loved it! Definitely the cherry on top to a great Valetines Day weekend! Will definitely purchase from Adoreme.com again

Date of experience: February 15, 2016
Adore M. Adore Me Rep
over a year old

Hi Ashleigh,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
[email protected]

Louisiana
1 review
0 helpful votes
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Love it
February 19, 2016

I love all my beautiful, comfortable yet sexy purchases

Date of experience: February 15, 2016
Kansas
1 review
0 helpful votes
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My man's eyes lit up
February 18, 2016

Such fun with the pink little box and I felt pretty even though I am a grandma!

Date of experience: February 15, 2016
Pennsylvania
1 review
0 helpful votes
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I can't wait for my next set. Ladies never buy it to please your man. Mine didnt even pay attention to the new set. Dogs smh.

Date of experience: February 15, 2016
Florida
1 review
0 helpful votes
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Love them
February 18, 2016

I love the fact they carry plus size in hip linguarie for me. They are fast in their free standard shipping. However, they need to offer more plus sizes in B cups besides 40 B.

Date of experience: February 15, 2016
California
1 review
0 helpful votes
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Fantastic
February 18, 2016

Exactly what I wanted and expected. Made it easy to want to shop here again.

Date of experience: February 15, 2016
Florida
1 review
0 helpful votes
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I have my wife's size's so I can go into AdoreMe and buy for her items that are pleasing to both of us

Date of experience: February 15, 2016
Adore M. Adore Me Rep
over a year old

Hi Allen,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
[email protected]

Kansas
1 review
0 helpful votes
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Excellent
February 18, 2016

I have always had problems finding the right fit, especially ordering online. They let me exchange one set out of the 2 no questions asked. Arrived in a timely manner, great quality! Will shop again

Date of experience: February 15, 2016
Michigan
1 review
0 helpful votes
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Awesome
February 17, 2016

My set fit perfect and was very comfortable i will definitely purchase more

Date of experience: February 14, 2016
Oregon
1 review
0 helpful votes
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First Purchase
February 17, 2016

Lingerie fits great! Great quality! Shipping was not as advertised. Arrived in 10 days rather than the 3-5.

Date of experience: February 14, 2016
Adore M. Adore Me Rep
over a year old

Hi Ana,

Thank you for reviewing us.

We are so sorry to hear that you order got delayed!

Our warehouse can typically process and ship an order within two business days, and most orders to U.S. addresses are delivered within five business days. Canadian orders are subject to customs delays, but are typically delivered within ten business days. We do our best to ship orders to you quickly.

We deeply apologize for the inconvenience this delay has caused and hope you understand that occasionally a shipment may be delayed due to circumstances beyond our control.

Let us know if you have any questions! We’re always here to help.

Best,
Adore Me
[email protected]

Virginia
1 review
0 helpful votes
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Valentine's Day
February 17, 2016

Wife loved the bra and panty set that I picked out for Valentine's Day. Size is true to fit and would purchase again from you.

Date of experience: February 14, 2016