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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company does not typically respond to reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Mary K.
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Amazing Lace!
February 29, 2016

Adore me has the most beautiful and affordable pieces. I love matching sets and have been very happy with the quality and designs of each of the purchases. I will definitely be buying more.

Date of experience: February 26, 2016
Adore M. Adore Me Rep
over a year old

Hi Mary,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
[email protected]

Washington
1 review
3 helpful votes
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Stay away from this site
February 29, 2016

I have larger breasts so I was really excited to find AdoreMe. They had gorgeous bras in my size which is really rare. I ordered, it took a little while to ship but I think that was USPS fault not AdoreMe. I finally got it and was so excited. I wore it for 2 days and the bra fit perfectly but than while I was at work I saw a huge stick poking out of my chest. It was the wire from the bra. I was so pissed since I had just gotten the bra. I fixed it but noticed how cheap the bra was, this is definetly not worth $40.00 more like $2.00. Everything started to fall off once I got home I contacted the company to see if I could have a replacement. It took them 2 weeks to get back to me, their excuse was they had too many people contacting them and their system went down. Wow. So I am assuming they had a lot of other complaints and angry customers? They also told me since I wore the bra they can not do anything about it or give me a replacement. This is total bull$#*!. I would have totally stayed a customer if I was given a replacement bra.

So upset, I went to cancel my membership but it is SO complicated to find how to deactivate it. It should be illegal how complicated it is. At first I saw they want you to contact them to cancel it, but they take FOREVER to get back to you. So I google searched it and finally found a link that took me to cancel VIP membership. I could not delete my credit card information which makes me nervous. This whole site seems like a scam or terribly designed. I would not recommend this to anyone.

Date of experience: February 26, 2016
Adore M. Adore Me Rep
over a year old

Hello Brittany,

Thank you for reaching out!

We are very sorry to hear that the underwire has popped out of your bra. The reason may be that your band size is probably too large. If your band is moving around your body, this friction wears down the casing covering your underwire and ultimately causes a hole for the wire to pop out. In a really bad fit, this hole can occur within a matter of hours.

That being said, we will forward your feedback to our production team and designer so they can look into this matter.

We deeply apologize for the inconvenience this has caused you. In regards to the VIP membership cancellation, it is not necessary to contact customer service. Members can cancel online at anytime, directly from their account, by accessing the helpdesk: http://adoreme.com/helpdesk

We would also like you to know that we have removed your cc information from our system.

We apologize once again for any inconvenience we have caused you. Plese let us know if there is anything else we can do for you.

Best,
Adore Me
[email protected]

Iowa
1 review
0 helpful votes
Follow Vanessa B.
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Love adore me!
February 29, 2016

Adore me has finally allowed me to find sexy lingerie in a wide variety of styles and sizes! Thank you!

Date of experience: February 26, 2016
Ohio
1 review
0 helpful votes
Follow KRISTINA G.
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Beautiful set!
February 29, 2016

Exceeded my expectations and is a beautiful set. The fit is true and I love love love it! Thank you <3

Date of experience: February 26, 2016
Adore M. Adore Me Rep
over a year old

Hi Kristina,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

North Carolina
1 review
0 helpful votes
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Wonderful
February 29, 2016

When I receive my package, I love it, my set was wrap in pink paper. Lock amazing and and glad have extra xxxxx sizes. For me really hard to fine beutiful lingerie in my size, but the best of this fits and look beutiful. My husband liked. I am happy with my selection and of course I will continue buying. Thanks

Date of experience: February 26, 2016
Alabama
1 review
0 helpful votes
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Love it!
February 29, 2016

I love my new bra and panty set! It looks great on and fits perfect

Date of experience: February 26, 2016
Kansas
1 review
0 helpful votes
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Great purchase!
February 29, 2016

It is so difficult to find a good fitting bra, this one was by far the best I've bought in a long time! :)

Date of experience: February 26, 2016
New York
2 reviews
0 helpful votes
Follow Soraya H.
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Great lingerie
February 29, 2016

Great material
Very sexy and chic
Great fit
Can be worn on a night out
Most comfortable bodysuit ever

Date of experience: February 26, 2016
Adore M. Adore Me Rep
over a year old

Hi Soraya,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new bodysuit.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

Arkansas
1 review
0 helpful votes
Follow Monroe M.
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Amazing
February 29, 2016

I purchased the items for my girlfriend for Valentine's Day and we both simply loved the Thong and Bra combo. Me for the way it looked on her and her for comfortable the fit was on her. Thank you.

Date of experience: February 26, 2016
Adore M. Adore Me Rep
over a year old

Hello Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
[email protected],

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
[email protected]

Oregon
1 review
0 helpful votes
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Happy customer!
February 29, 2016

For years, I've only purchased my bras from VS. But everytime I turned around I was seeing advertisements for Adore Me, and finally decided to give them a try. So happy I did! The bra and panty set I ordered fit so well and are so pretty... not to mention they were about half the cost of VS! Shipping was very fast. I think I received my order within a week. The only suggestion I have is for an update to improve the "track my package" feature. Everytime I reviewed my order to see if it had shipped, it said my order was still "processing." It never said my order had shipped, so I was surprised when I received my package. And 2 days after my package arrived I received a notification that it had been delivered. Other than a few tweaks to this feature, my first experience with Adore Me was flawless.

Date of experience: February 26, 2016
Adore M. Adore Me Rep
over a year old

Hello Sam,

Thanks for the review!

We’re happy to hear you had a great experience with us overall.

In regards to the tracking issue, there was a glitch in our system that prevented customers from seeing the updated information in their account. However, this problem was solved since.

That being said, we love getting feedack—let us know if you have questions while you’re browsing the site!

XO,
Adore Me
[email protected]

California
1 review
0 helpful votes
Follow Deana L.
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Great quality great prices
February 29, 2016

I always buy Victoria's Secret and was worried about the quality but its just as good if not better. I love the wide selection and availability of everything online. I definitely have a new lingerie store.

Date of experience: February 26, 2016
Pennsylvania
1 review
0 helpful votes
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Super Comfy And Super Cute!
February 29, 2016

I love this set. It's so comfortable, and it's very sexy. The pink tones really are a nice touch against the black and it just looks so classy. I highly recommend this set!

Date of experience: February 25, 2016
Virginia
1 review
0 helpful votes
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Feeling sexy
February 29, 2016

I have purchased three sets of lingerie from this site and each time the items have been delivered promptly. The sets look exactly as featured on the site and the fit is almost exact. Definitely plan on many more happy purchases.

Date of experience: February 25, 2016
Adore M. Adore Me Rep
over a year old

Hi Michelle,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
[email protected]

Georgia
1 review
0 helpful votes
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Night nighty
February 29, 2016

First choice out of stock other than that no problems

Date of experience: February 25, 2016
Texas
1 review
0 helpful votes
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Wife loved it and so did I
February 29, 2016

She looked great in it and loved the fit.
She looked amazing we would have liked the thong band to be smaller not as wide.

Date of experience: February 25, 2016
Missouri
1 review
0 helpful votes
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The bra was super sexy and the straps didn't slid off my shoulders like all the other bras I buy from the competitor. Love it!

Date of experience: February 25, 2016
Adore M. Adore Me Rep
over a year old

Hi Tracy,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

California
1 review
0 helpful votes
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Excellent
February 28, 2016

Thanks for the excellent quality, speed of delivery, and fun of shopping!

Date of experience: February 25, 2016
Pennsylvania
1 review
0 helpful votes
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Easy, affordable, beautiful
February 28, 2016

I absolutely love the lingerie I received from Adore Me. Luckily it was the perfect size And I didn't have to return. The process was easy and I love the VIP membership! Can't wait to purchase more!

Date of experience: February 25, 2016
Adore M. Adore Me Rep
over a year old

Hi Emily,

Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!

XO,
Adore Me
[email protected]

New York
1 review
0 helpful votes
Follow Denise G.
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Awesome!
February 28, 2016

The products fit perfectly and look absolutely wonderful. I would recommend every women purchase a set immediately.

Date of experience: February 25, 2016
Illinois
1 review
0 helpful votes
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Love it
February 28, 2016

I love this website I am addicted to it. I love everything I get from here

Date of experience: February 25, 2016