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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company does not typically respond to reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
Follow Courtney K.
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Just what it says!
May 5, 2016

The product was exactly what I thought it would be. I loved the packaging and the shipping time.

Date of experience: May 1, 2016
Adore M. Adore Me Rep
over a year old

Hi Courtney,

Thanks for the review!

We’re always working on new features to help shoppers have the best. Experience. Ever. Did you know you can sign up for text alerts on your phone? Visit My Account, then click Notifications to turn on SMS alerts. We’ll only send important details about your order, your new showroom etc. Let us know if you have any questions!

XO,
Adore Me
[email protected]

California
1 review
0 helpful votes
Follow Nicole R.
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The best!
May 4, 2016

I haven't had a bra strap this thin in twelve years. Cute, comfortable, and it doesn't mold my boobs into weird shapes. I absolutely love it!

Date of experience: May 1, 2016
Adore M. Adore Me Rep
over a year old

Hi Nicole,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
[email protected]

Georgia
2 reviews
0 helpful votes
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Beautiful bra!
May 3, 2016

Used the fit instructions and it indicated I needed 36DDD. I usually wear a 38 DD but the 36DDD is perfect.

Date of experience: April 30, 2016
Adore M. Adore Me Rep
over a year old

Hi Patricia,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

Texas
1 review
0 helpful votes
Follow Dana R.
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Great products.
May 4, 2016

I like the way you pack the bra's and other stuff. The new bra is fantastic and wow looks great. Very nice feel and wore it all day yesterday and it felt great.

Date of experience: April 30, 2016
Adore M. Adore Me Rep
over a year old

Hi Dana,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

Georgia
2 reviews
0 helpful votes
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They have wonderful products, great savings and fast shipping. Recommend this site to anybody.

Date of experience: April 30, 2016
Adore M. Adore Me Rep
over a year old

Hi Dawn,

Thanks for the review!

Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
[email protected]

New York
1 review
0 helpful votes
Follow Diana R.
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Beautiful little set
May 3, 2016

Very beautiful little set. It was as pictured and the fit was good.
Was very pleased with the color and detail. Good quality lingerie.

Date of experience: April 30, 2016
Adore M. Adore Me Rep
over a year old

Hi Diana,

We’re always glad to hear from shoppers—thanks for the review!

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!

XO,
Adore Me
[email protected]

California
1 review
0 helpful votes
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Will buy again
May 3, 2016

Looks great. Good quality too. The only thing that upset me a lil bit... i should get one size down. And it goes both for panties and your bra. Other than that no complaints.

Date of experience: April 29, 2016
Adore M. Adore Me Rep
over a year old

Hi Anastasia,

Thanks for the review!

We’re always working on new features to help shoppers have the best. Experience. Ever. Did you know you can sign up for text alerts on your phone? Visit My Account, then click Notifications to turn on SMS alerts. We’ll only send important details about your order, your new showroom etc. Let us know if you have any questions!

XO,
Adore Me
[email protected]

California
1 review
0 helpful votes
Follow Deborah C.
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Very cute!
May 2, 2016

This was a bridal shower gift for a friend... very, very cute!

Date of experience: April 29, 2016
Adore M. Adore Me Rep
over a year old

Hi Deborah,

Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!

XO,
Adore Me
[email protected]

Indiana
1 review
0 helpful votes
Follow Shalonda P.
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Love love love it
May 2, 2016

Selection is awesome. Great quality product. Arrived in a timely manner.

Date of experience: April 29, 2016
Adore M. Adore Me Rep
over a year old

Hi Shalonda,

Thanks for the review!

Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
[email protected]

Arkansas
1 review
0 helpful votes
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My First Burchase
May 2, 2016

I wasn't sure what to expect but was pleasantly surprised. Good quality and true to size.

Date of experience: April 29, 2016
Adore M. Adore Me Rep
over a year old

Hi Jonelle,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

Utah
1 review
0 helpful votes
Follow Victoria W.
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Fast delivery, adorable packaging, Best fit and most comfortable bra and panties I have ever owned!
These won't be going in the garbage like so many others!
Thank you "Adore Me"!

Date of experience: April 28, 2016
Adore M. Adore Me Rep
over a year old

Hi Victoria,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

Texas
1 review
0 helpful votes
Follow Vanessa B.
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Loved it!
May 1, 2016

This set was so flattering and extremely sexy. Happy Husband!

Date of experience: April 28, 2016
Adore M. Adore Me Rep
over a year old

Hi Vanessa,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

Ohio
1 review
0 helpful votes
Follow Russell A.
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Good site
May 1, 2016

Great service, great site, extremely user friendly

Date of experience: April 28, 2016
Adore M. Adore Me Rep
over a year old

Hi Russell,

Thanks for the review!

We’re always working on new features to help shoppers have the best. Experience. Ever. Did you know you can sign up for text alerts on your phone? Visit My Account, then click Notifications to turn on SMS alerts. We’ll only send important details about your order, your new showroom etc. Let us know if you have any questions!

XO,
Adore Me
[email protected]

Florida
1 review
0 helpful votes
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Very satisfied
May 1, 2016

I'm pleased with the purchases. They are of great quality, as described# and true to size.

Date of experience: April 27, 2016
Adore M. Adore Me Rep
over a year old

Hi Arian,

Thanks for the review!

Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
[email protected]

Texas
1 review
0 helpful votes
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1st order
May 1, 2016

Arrived much quicker than I expected. I love the bra and panties. Will definitely order again. Love the quality.

Date of experience: April 27, 2016
Adore M. Adore Me Rep
over a year old

Hi Helen,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

Washington
1 review
0 helpful votes
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Awesome comfort
May 1, 2016

My wife has loved the items I've purchased. So comfortable and sexy.

Date of experience: April 27, 2016
Adore M. Adore Me Rep
over a year old

Hi Larry,

Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!

XO,
Adore Me
[email protected]

Virginia
1 review
0 helpful votes
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Love love love it!
April 30, 2016

Everything fit perfectly! Plus it's super sexy :). I plan to breastfeed my daughter and with this set I can breastfeed and still feel sexy!

Date of experience: April 27, 2016
Adore M. Adore Me Rep
over a year old

Hi Erika,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

Texas
1 review
0 helpful votes
Follow Diane S.
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Beautiful Pick Me Ups!
April 30, 2016

It was so nice to do something nice for me for a change. I felt so special in my matching bra and panties! Just what I needed now on to a new swimsuit!

Date of experience: April 27, 2016
Adore M. Adore Me Rep
over a year old

Hi Diane,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

New York
1 review
2 helpful votes
Follow Diane B.
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I clicked VIP membership when I checked out, but was charged full price by the time I got the confirmation email. Tried calling, but it was after business hours. Tried the next morning, but since it was more than 30 minutes after the order was placed they wouldn't change it. I could write an email. I got one back saying that I had misunderstood, it was after you placed your first order as a VIP member that you got the discount, and another saying that there was an email glitch, to call an 800 number. I replied to the one email and made the phone call. Numerous phone calls later, excuses from them as to why I haven't heard back in the time in which they promised I would (I gave them extra DAYS), I called again this morning. They didn't even want to speak with me about it, and the rep refused to let me speak with a supervisor. I told her that I LOVE the products and would like to be a faithful customer for years to come, but if I couldn't speak with a supervisor I would be forced to dispute the charge with my credit card company and never order from them again. She said that was fine. So they are willing to lose someone who would have been a loyal customer over $40, and were SO rude to me to boot. A very sad ending to what could have been a very long merchant-customer relationship.

About three hours after I posted this, I got a message from the site that Adore Me had sent me a message:
Hi Diane,

Thank you for your message.

We apologize for the inconvenience you encountered with our customer service and we intend to investigate this case rigorously. Please tell us the order number or the email so we can further investigate.

Thank you for your understanding.

Best,
Raluca

I sent them the order number and hoped to hear back. Fast forward over 2 business weeks and still no response. Just what I had expected. Actually kind of glad that it didn't sign me up now that I know what kind of company I would have been dealing with.

Date of experience: April 27, 2016
District of Columbia
1 review
0 helpful votes
Follow Courtney M.
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Love this lingerie!
April 30, 2016

I absolutely love this set just like I have loved all other sets that I have gotten from Adore Me. They are so comfortable, I don't hate wearing my bras anymore!

Date of experience: April 27, 2016
Adore M. Adore Me Rep
over a year old

Hi Courtney,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
[email protected]