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Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
















Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My experience with Adore Me has been very pleasing and satisfying they can have my business and my referrals for business anytime
This is my first purchase from Adore Me. Although I was skeptical when placing my order, I was delighted once I received it. The fit is perfect. The price is awesome. Going forward, I will only purchase lingerie from Adore Me.
Hi Rachel,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
XO,
Adore Me
[email protected]
Thought it would be a good place to buy plus size items,
Paid for next day air. It came two days later email them never got a response.
Size issue nothing came of that.
So never will i buy from then again.
Hi f w.,
Thank you for your review.
We apologize for any inconvenience the sizing and shipment may have caused you.
Don't worry tough, we have assigned your case to a representative who will contact you by email in order to assist you with these concerns.
Best,
Adore Me
The bras and jammies are awesome and true to fit. Very happy with this site, and a little addicting..
Hi Hope,
Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!
XO,
Adore Me
[email protected]
I love everything that I ordered from Adore Me... great quality and absolutely better than I expected... but the shipping delivery date was a real pain... I paid for 2 day delivery... to make a long story short... it didn't work out and I had to wait two weeks... that was very disappointing.
Hello Elaine,
Thank you for your kind words.
Regarding the shipping, we apologize for any inconvenience this may have caused you. Upon further investigation, we could see that you have already been in touch with one of our customer care representatives and that you have been refunded the amount for the expedite shipping.
Please let us know if you need further help.
Best,
Adore Me
I'm a big chested girl. It's hard to find bra's that are cute and comfortable. I can find that at Adore Me. I love this site!
Hi Lisa,
Thanks you so much for reviewing us!
We are delighted to hear that you enjoyed your new lingerie sets! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks!
And please don’t forget that we are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.
XO,
Adore Me
I've ordered quite a few items. Almost everything I've purchased looks and feels great. A couple items I bought incorrect sizes or style choices were not for me - so my fault. I've given gifts from Adore Me and they also were perfect!
Hi Rebecca,
Thank you for your review! We apologize for any inconvenience the sizing of some products may have caused. Don't worry, we will forward your feedback to our production team and designer so they can look into this matter.
You also have the possibility to send the sets back to us. To process a return or an exchange, all you need to do is to read and follow the information found in the link posted below: http://www.adoreme.com/free-shipping.
Let us know if you have any questions! We are also more than happy to provide you with any information you might need regarding our products, fit & sizing etc.
Kind regards,
Adore Me
[email protected]
I just love the bras and panties I have purchased so far. The quality is beautiful and I feel sexy and feminine in them.
I love that there is such a large variety for full figured women and recommend this site to friends often.
Hi Paula,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
[email protected]
We just love my panties, my husband more than I. We can't wait to see the new looks that will be in soon we hope. Adoreme is the only place my little sexy will be bought, and I say sexy because that's what everything is at adoreme. Love love love. The fit has always been perfect to size and feel wonderful on my skin. Thank you Adoreme.
Hi Kathy,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
XO,
Adore Me
[email protected]
Been a Victoria Secret customer for years, decided to try something new. Next time I will stick to what I know. The panties tear up after one washing (gentle), the bras stretches after use. Every time I receive my order, I get an EXPIRED gift card. Makes no sense.
Hi Nina,
Thank you for your review.
We apologize for any inconvenience the products may have caused you. We will forward this information to our design team.
Please let us know what the codes were so we can further investigate. We kindly ask you to send us an email at [email protected]
Best,
Adore Me
I haven't had a matching set since I was 13. Adore Me has changed my life.
Hi Erica,
Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!
XO,
Adore Me
[email protected]
Sizing is very good. Bra spot on and panties run a bit small. Only bad thing is if you have an issue with one items ordered the complete set needs to be returned unworn.
Hi Diane,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
[email protected]
I would be the first to say I love adore me I love the way it feels and fit. But I have been waiting forever for my last set and I needed it for a dress that I was going to be wearing and they keep saying that it's not their problem but yet it took them 7 days to process the order and to get it ready for shipping. I guess when they stayed it's going to be there at a certain time I expected to be there. The customer service Representatives have lied to me and were extremely rude that does not help me or have confidence
Hi Jessica,
Thank you for your review.
We apologize for any inconvenience this may have caused you.
Upon further investigation, we could see that you have been in contact with our customer care representatives and that you have been refunded $29.95 and added $10 store credit. Moreover, according to the USPS tracking, your order was delivered o 22 Nov.
Please let us know if you need further help.
Best,
Raluca
A friend recommended this website to me and I was in serious need of a new bra. When this came in the mail I loved it. The details and lace were so cute and the bow was a nice touch. The underwear are also my new favorite obsession. They are sooooo comfortable and cute.
Hi Emily,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
XO,
Adore Me
[email protected]
Adore Me is a great find! Very reasonably priced item that are well made and comfortable. Just wish more bras were offered in wireless styles. :)
Hi Racquel,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
XO,
Adore Me
[email protected]
I bought a bra and panty set
I'm a little embarrassed to say, it's a better fit than some of the stuff that I go out and buy for myself!
Hi Rosemary,
Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!
XO,
Adore Me
[email protected]
Love the product and the ads don't devalue women. Love this company!
Hi Christine,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
[email protected]
I had given up on finding pretty bras that fit and had matching bottom. I am so glad I tried your site. Lacy and pretty and not a grandma set!
Hi Tina,
We’re always glad to hear from shoppers—thanks for the review!
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!
XO,
Adore Me
[email protected]
I'm really happy that the size guide is very accurate. Thank you Adore Me Staff for your diligence to provide great fit, fashionable, and sexy designs.
Hi Nylia,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
[email protected]
Took way to long to get package but once I did I love it. I have already ordered more. Just hoping these ones come faster.
Hi Jessica,
Thank you for reviewing us.
We are so sorry to hear that!
Our warehouse can typically process and ship an order within two business days, and most orders to U.S. addresses are delivered within five business days. Canadian orders are subject to customs delays, but are typically delivered within ten business days. We do our best to ship orders to you quickly.
Did you know we also offer expedited shipping? You may select next day, two day and five day shipping during checkout.
Let us know if you have any questions! We’re always here to help.
Best,
Adore Me
[email protected]
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.


Hi Cynthia,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me