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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
919
value
728
shipping
743
returns
400
quality
1,772
This company does not typically respond to reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Cynthia M.
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My experience with Adore Me has been very pleasing and satisfying they can have my business and my referrals for business anytime

Date of experience: December 2, 2016
Adore M. Adore Me Rep
over a year old

Hi Cynthia,
Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me

New Jersey
1 review
0 helpful votes
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This is my first purchase from Adore Me. Although I was skeptical when placing my order, I was delighted once I received it. The fit is perfect. The price is awesome. Going forward, I will only purchase lingerie from Adore Me.

Date of experience: December 1, 2016
Adore M. Adore Me Rep
over a year old

Hi Rachel,
Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
[email protected]

Delaware
1 review
1 helpful vote
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Thought it would be a good place to buy plus size items,
Paid for next day air. It came two days later email them never got a response.
Size issue nothing came of that.
So never will i buy from then again.

Date of experience: December 1, 2016
Adore M. Adore Me Rep
over a year old

Hi f w.,

Thank you for your review.

We apologize for any inconvenience the sizing and shipment may have caused you.

Don't worry tough, we have assigned your case to a representative who will contact you by email in order to assist you with these concerns.

Best,
Adore Me

New Jersey
2 reviews
0 helpful votes
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Love it!
November 30, 2016

The bras and jammies are awesome and true to fit. Very happy with this site, and a little addicting..

Date of experience: November 30, 2016
Adore M. Adore Me Rep
over a year old

Hi Hope,

Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!

XO,
Adore Me
[email protected]

Texas
1 review
0 helpful votes
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Great deals at Adore Me!
November 27, 2016

I love everything that I ordered from Adore Me... great quality and absolutely better than I expected... but the shipping delivery date was a real pain... I paid for 2 day delivery... to make a long story short... it didn't work out and I had to wait two weeks... that was very disappointing.

Date of experience: November 26, 2016
Adore M. Adore Me Rep
over a year old

Hello Elaine,

Thank you for your kind words.

Regarding the shipping, we apologize for any inconvenience this may have caused you. Upon further investigation, we could see that you have already been in touch with one of our customer care representatives and that you have been refunded the amount for the expedite shipping.

Please let us know if you need further help.

Best,
Adore Me

Nebraska
2 reviews
2 helpful votes
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Awesome
November 25, 2016

I'm a big chested girl. It's hard to find bra's that are cute and comfortable. I can find that at Adore Me. I love this site!

Date of experience: November 24, 2016
Adore M. Adore Me Rep
over a year old

Hi Lisa,

Thanks you so much for reviewing us!

We are delighted to hear that you enjoyed your new lingerie sets! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks!

And please don’t forget that we are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.

XO,
Adore Me

Michigan
2 reviews
0 helpful votes
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I've ordered quite a few items. Almost everything I've purchased looks and feels great. A couple items I bought incorrect sizes or style choices were not for me - so my fault. I've given gifts from Adore Me and they also were perfect!

Date of experience: November 24, 2016
Adore M. Adore Me Rep
over a year old

Hi Rebecca,

Thank you for your review! We apologize for any inconvenience the sizing of some products may have caused. Don't worry, we will forward your feedback to our production team and designer so they can look into this matter.

You also have the possibility to send the sets back to us. To process a return or an exchange, all you need to do is to read and follow the information found in the link posted below: http://www.adoreme.com/free-shipping.

Let us know if you have any questions! We are also more than happy to provide you with any information you might need regarding our products, fit & sizing etc.

Kind regards,
Adore Me
[email protected]

Massachusetts
2 reviews
0 helpful votes
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Beautiful lingerie
November 22, 2016

I just love the bras and panties I have purchased so far. The quality is beautiful and I feel sexy and feminine in them.
I love that there is such a large variety for full figured women and recommend this site to friends often.

Date of experience: November 22, 2016
Adore M. Adore Me Rep
over a year old

Hi Paula,
Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
[email protected]

Georgia
1 review
0 helpful votes
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FABULOUS
November 22, 2016

We just love my panties, my husband more than I. We can't wait to see the new looks that will be in soon we hope. Adoreme is the only place my little sexy will be bought, and I say sexy because that's what everything is at adoreme. Love love love. The fit has always been perfect to size and feel wonderful on my skin. Thank you Adoreme.

Date of experience: November 22, 2016
Adore M. Adore Me Rep
over a year old

Hi Kathy,
Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
[email protected]

Texas
1 review
1 helpful vote
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Not for me
November 20, 2016

Been a Victoria Secret customer for years, decided to try something new. Next time I will stick to what I know. The panties tear up after one washing (gentle), the bras stretches after use. Every time I receive my order, I get an EXPIRED gift card. Makes no sense.

Date of experience: November 20, 2016
Adore M. Adore Me Rep
over a year old

Hi Nina,

Thank you for your review.

We apologize for any inconvenience the products may have caused you. We will forward this information to our design team.

Please let us know what the codes were so we can further investigate. We kindly ask you to send us an email at [email protected]

Best,
Adore Me

Minnesota
1 review
0 helpful votes
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I haven't had a matching set since I was 13. Adore Me has changed my life.

Date of experience: November 19, 2016
Adore M. Adore Me Rep
over a year old

Hi Erica,

Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!

XO,
Adore Me
[email protected]

Georgia
1 review
0 helpful votes
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Love my new lingere
November 20, 2016

Sizing is very good. Bra spot on and panties run a bit small. Only bad thing is if you have an issue with one items ordered the complete set needs to be returned unworn.

Date of experience: November 18, 2016
Adore M. Adore Me Rep
over a year old

Hi Diane,
Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
[email protected]

Wisconsin
1 review
1 helpful vote
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UNHAPPY
November 20, 2016

I would be the first to say I love adore me I love the way it feels and fit. But I have been waiting forever for my last set and I needed it for a dress that I was going to be wearing and they keep saying that it's not their problem but yet it took them 7 days to process the order and to get it ready for shipping. I guess when they stayed it's going to be there at a certain time I expected to be there. The customer service Representatives have lied to me and were extremely rude that does not help me or have confidence

Date of experience: November 18, 2016
Adore M. Adore Me Rep
over a year old

Hi Jessica,

Thank you for your review.

We apologize for any inconvenience this may have caused you.

Upon further investigation, we could see that you have been in contact with our customer care representatives and that you have been refunded $29.95 and added $10 store credit. Moreover, according to the USPS tracking, your order was delivered o 22 Nov.

Please let us know if you need further help.

Best,
Raluca

Washington
1 review
0 helpful votes
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I loved it.
November 18, 2016

A friend recommended this website to me and I was in serious need of a new bra. When this came in the mail I loved it. The details and lace were so cute and the bow was a nice touch. The underwear are also my new favorite obsession. They are sooooo comfortable and cute.

Date of experience: November 17, 2016
Adore M. Adore Me Rep
over a year old

Hi Emily,
Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
[email protected]

New Jersey
1 review
0 helpful votes
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Gorgeous lingerie!
November 9, 2016

Adore Me is a great find! Very reasonably priced item that are well made and comfortable. Just wish more bras were offered in wireless styles. :)

Date of experience: November 8, 2016
Adore M. Adore Me Rep
over a year old

Hi Racquel,
Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
[email protected]

California
1 review
0 helpful votes
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I bought a bra and panty set
I'm a little embarrassed to say, it's a better fit than some of the stuff that I go out and buy for myself!

Date of experience: November 8, 2016
Adore M. Adore Me Rep
over a year old

Hi Rosemary,

Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!

XO,
Adore Me
[email protected]

New Jersey
1 review
0 helpful votes
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Love the product and the ads don't devalue women. Love this company!

Date of experience: November 8, 2016
Adore M. Adore Me Rep
over a year old

Hi Christine,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
[email protected]

Maine
2 reviews
2 helpful votes
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I had given up on finding pretty bras that fit and had matching bottom. I am so glad I tried your site. Lacy and pretty and not a grandma set!

Date of experience: November 7, 2016
Adore M. Adore Me Rep
over a year old

Hi Tina,

We’re always glad to hear from shoppers—thanks for the review!

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!

XO,
Adore Me
[email protected]

Pennsylvania
1 review
0 helpful votes
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Pleasantly surprised
November 8, 2016

I'm really happy that the size guide is very accurate. Thank you Adore Me Staff for your diligence to provide great fit, fashionable, and sexy designs.

Date of experience: November 7, 2016
Adore M. Adore Me Rep
over a year old

Hi Nylia,
Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
[email protected]

Washington
1 review
0 helpful votes
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Finally got it
November 8, 2016

Took way to long to get package but once I did I love it. I have already ordered more. Just hoping these ones come faster.

Date of experience: November 7, 2016
Adore M. Adore Me Rep
over a year old

Hi Jessica,

Thank you for reviewing us.

We are so sorry to hear that!

Our warehouse can typically process and ship an order within two business days, and most orders to U.S. addresses are delivered within five business days. Canadian orders are subject to customs delays, but are typically delivered within ten business days. We do our best to ship orders to you quickly.

Did you know we also offer expedited shipping? You may select next day, two day and five day shipping during checkout.

Let us know if you have any questions! We’re always here to help.

Best,
Adore Me
[email protected]