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Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
















Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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I have been so pleased with the consistency in quality and workmanship and excellence in customer experience with Adore me. Highly recommend!
I love shopping with Adore Me. I have loved almost everything I have selected from the site. There have been a few items had I had the chance I would not select but all is good!
Very thankful for the choices that we made and sent to me. Made me feel sexy and hubby liked as well.
US Postal service delivered my box damaged but all items were confirmed. Selected a few items and then I mailed back what my wife did not like via the US Postal Office. I really hope that Adore Me received these returned items. A customer feeling anxious with Adore Me choosing the US Mail as there carrier.
It's didn't fit the bra scrunched up in front terrible
Hi Marketa,
Thank you for reviewing us!
We are very sorry to hear that the product you received was not perfect for you.
We appreciate all feedback. Therefore, let me inform you that I have already sent yours to our Design Team for review and consideration.
I have already assigned your case to a representative, who will contact you by email regarding this matter.
Please let us know if there is anything further we may do to help!
Best regards,
Adore Me
[email protected]
Loved all of my items but chose only 3 since I'll be getting still every month now!
This is the first order that did not have option to exchange or return which is a waste of money when the item does not fit.
Hi Lupe
Thank you so much for taking the time to review us.
We apologize for any inconvenience the sizing of our products may have caused.
We will do our best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future.
We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.
We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.
Kind regards,
[email protected]
I placed my order because I had extra credit because I'm a member and I don't tend to shop regularly always a great selection of things wide variety of sizes.
I wasn't sure about the sizing because a lot of the time i'm in between but it all fits perfectly!
The clothes fit beautifully and look amazing love them! The customer service is also very good. Really enjoyed my purchase thank you!
I'm pleased with some of my orders. Some orders I've received fits smaller
I'm on the Adore Me subscription plan and received 2 of the most comfortable padded stretchy bras in black and nude, and a cozy Grey sweater. Love that I can skip months or pause membership all thru the app. Super easy and takes less than a minute.
Me gustó el diseño y la calidad, solo que las tallas cambian según el estilo así que unos son más grandes que otros
The adore me products are definitely fun. They come in nice packaging and have a lot of different options for purchase. The only thing I've noticed is that their products are definitely low quality fabrics. Most of the things I've received are scratchy, itchy and poorly made. There have been a few items (like my last purchase) in which the fabrics seem a little more high end and don't feel gross to touch. So, it's a hit or miss with this stuff and I personally think it's overpriced for what you're getting. Many other lingerie companies out there that are same price with excellent fabrics.
Always my go to for bras and panties. Love being able to find things quickly and efficiently.
It would be great if sportswear bra tops did not have removable bra pads. They shift when washing and are difficult to get them adjusted and in the right spot in the top.
Nice quality and very durable. Lasts a long time, and the material is awesome
I've found something I like from every single box I've received. The return process is so easy and convenient.
Lovely fits, unexpectedly comfortable lace. And designed with curves in mind. I loved almost everything we've purchased.
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.


Hi Nelson,
Thank you for your review! We're so sorry to hear that!
Sorry to hear your November packaging was damaged. This isn't how we want you to receive your Adore Me packages.
I have already assigned your case to a representative, who will contact you by email regarding this matter.
Please let us know if there is anything further we may do to help!
Best wishes,
Adore Me
[email protected]