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Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
















Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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I have bought 5 items only 3 fit right this is one of them don't have 100 words to say this is stupid I am someone is is straight to the points
Fast shipping looks good very sexy. Had some very good choices that was both sexy and comfortable.
Hi Mike,
We’re always glad to hear from shoppers—thanks for the review! We are happy that the fit and feel was exactly what you have been looking for and that the look has impressed you.
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!
XO,
Adore Me
This color of red is very classy not tacky at all as reds can be sometimes. Looks expensive with the pink trim. Bikini runs just slightly small... I ordered a 0x and a 1x. I'm a size 16 and the 0x was perfect. I'm also a 38DD but AdoreMe didn't have the stockso I ordered 40DDamd that worked just fine.
Hello Andrea,
Thank you for your lovely review.
We are happy to hear that you loved the Looloo Unlined style so much. We love the way you described it. We are also grateful for the feedback about the sizing.
Check back for more flirty items soon. We are about to release our newest designs.
XO,
Adore Me
I have ordered from adore me a few times now and I have never been disappointed. All of their items are reasonably priced with amazing quality.
Hello Maya,
Thank you for your amazing review.
We were delighted to hear that the set was a perfect fit. We love that we could dazzle you with the prices and the quality.
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie! We hope to deliver more beautiful and comfortable sets to your door in the near future.
XO,
Adore Me
Finally a true to size site beautiful detail and excellent quality so sexy my husband loves them ordered 4 sets and joined VIP.
Hello Donna,
Thank you for your review.
We are elated to hear that your husband loves your new lingerie. We hope to bring more sexy styles to your door in the near furture.
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!
XO,
Adore Me
All of the bra and panty sets that I have bought fit perfectly and are so pretty. I quit wearing under wire bras many years ago simply because I
Found them uncomfortable but my new bras from AdoreMe are comfortable (the lace is a little bit scratchy but not uncomfortably so) and make this 50 something year old woman feel sexy.
Hello Paula,
Thank you for expressing your satisfaction.
We are truly happy that you loved your new style and that the sexy details have impressed you. Our goal is for you to feel as your most beautiful self in our lingerie.
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!
XO,
Adore Me
[email protected]
Perfect all around! Items are first class quality, returns/exchanges are simple, customer service is awesome. Finally an online company that treats their customers right. Couldn't be happier with every experience I have had with your company.
Hi Lena,
Thank you very much for your positive feedback!
It is truly important for us to know your opinion regarding our products and service. We will make sure to continuously provide you with the most amazing lingerie!
Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
[email protected]
I always have a great experience with AdoreMe. Everything is fast and their return/exchange policy is awesome! It makes it easy to find the perfect fit in a reasonable amount of time. Just ALWAYS make sure to read the fine print for sales/coupons, etc. and you'll be good! I recommend this site to anyone!
Hi Vivian,
Thank you so much for your positive review! We are always delighted to hear from our valued customers.
We are aware of the fact that it is truly important for you to receive the best lingerie sets in a timely manner, this beeing the reason why our customer care agents are always ready to assist.
Hope we can impress you again and again!
XO,
Adore Me
[email protected]
This is the best experience I've ever had with a lingerie company. They were easy to work with, and what I got somehow looked even better than the pictures. Great material and fit on both sets. Buying more as we speak.
Hello Sierra,
Thank you for awesome review.
We love your enthusiastic feedback and we are happy that we have impressed you from start to finish. We are ready to wow you repeatedly as we release brand new styles in the beginning of each month. Check back soon!
XO,
Adore Me
As a borderline plus-sized woman, I was always hesitant about lingerie, but not only do I love the style, I also felt super comfortable and super confident wearing it. It's easy to eat on and off and adjustable, so extra bonus points there.
Hello Clair,
Thank you for your lovely review.
We are delighted that all the styles were perfect and well-fitting. Our goal is exactly that to make you feel beautiful. We look forward to share our upcoming designs with you soon.
XO,
Adore Me
I love wearing my new kimono. It's feminine and sexy while being comfortable. It's such a joy to wear.
Hello Nikki,
Thank you for expressing your satisfaction.
We are truly happy that you loved your new style and that the sexy details have impressed you. Our goal is for you to feel as your most beautiful self in our lingerie.
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!
XO,
Adore Me
[email protected]
I was really shocked at how comfortable the bra was. I expected the lace to be at least a little itchy and I didn't find that with this set at all. It's well made and fits as it should. I would highly recommend it.
Hello Megan,
Thank you for you delightful review.
We are contended that everything was pleasant to wear and was a good quality. Check back for more flirty items soon. We are about to release our newest designs.
XO,
Adore Me
I ordered a bralette (unlined) and hipster-panty set, along with the "Leelo Plus" 2-piece bikini set earlier this month (Aug. 2017). I am super-pleased with the fit, comfort, and styling of each! Will DEFINITELY order from AdoreMe.com again & AGAIN! EXCELLENT PRODUCTS!
Hello Cynthia,
Thank you for sharing your experience.
Our motto is to bring sexy to all shapes and sizes on irresistible prices. We are overjoyed that not only the look was perfect, but the quality as well.
Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/
XO,
Adore Me
[email protected]
My account was hacked. The hacker placed 3 orders. Now AdoreMe says the issue is with my credit card company. Called the credit card company and just like I thought there is no fraud between AdoreMe and the credit company. They are not willing to give me my store credits or refund my money to my credit card. I also called as asked them to take my credit card off file. They did not and charge me for this month as well. Please know that if your account is hacked and your credit is stolen they will send letters stating to talk to your credit card company but will not refund your store credit.
Hello Yvonne,
Thank you for bringing this concerning issue to our attention.
First of all, please accept our heartfelt apologies for the customer service that you have received from our representatives. This issue is an alarming one and needs to be addressed with the utmost seriosity and right away. We will most certainly address the matter of unhelpful agents with the proper repercussions where needed.
We were apalled to hear about your grievance and alerted our Fraud Prevention Team immediately to analyze the situation. Please be assured that we do not take fraud lightly and we will do everything in our knowledge and power to prevent this from happening again. We already have a fraud prevention system in place and we appreciate the information that you have provided.
It is indisputable that you have a refund that is long due. We are deeply sorry that you did not receive one earlier. We went ahead and remedied this omission. You will receive a separate email with the refund transaction details.
Please allow your bank 1 to 3 business days to process the transaction and for the funds to appear bank in your account.
We deeply regret all the inconvenience and outrage this whole matter has caused. Rest assured that as soon as the transactions are settled on our end we will delete your credit card information to protect you from further theft.
Kind regards,
Adore Me
Very comfortable would tell how great they are fit well nice and soft will purchase more on that they have so much of nice items hard to choose what to get next
Hi Donald,
We’re always glad to hear from shoppers—thanks for the review! We are happy that the fit and feel was exactly what you have been looking for and that the softness has impressed you.
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!
XO,
Adore Me
Great quality, price and true to size. Guaranteed way to put a smile on my wife's face when she receives the unexpected package at the door.
Hello Ken,
Thank you for your enthusiastic review.
We are elated to hear that your surprise was the sexiest ever and that you wife loves her new lingerie. We hope to bring more sexy styles to your door in the near furture.
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!
XO,
Adore Me
I love my new bra it is very comfortable and it's very different from the bras that I used to buy and I will be buying a few more cause of the look and the colors and the full coverage that the bra gives and I can not wait to get more
Hi, Debbie! We are delighted to hear that you love your new lingerie set! Did you also know we have a new lingerie collection every month? Check back soon for more cute lingerie!
Super cute and comfy. Great for the really hot weather we've been having. Husband really likes it too!
Hello Sarah,
Thank you for your lovely review.
We are delighted that both you and your husband are taken with the product. The compliment of a man is always welcome.
We hope to be your go-to lingerie store in the future.
XO,
Adore Me
Perfect fit every time. Great fabric with no itching lace. Beautiful bras and panties that can be worn all day. Love the extra panty option too!
Hello Taylor,
Thank you for you delightful review.
We are contended that everything fit and was pleasant to wear. Check back for more flirty items soon. We are about to release our newest designs.
XO,
Adore Me
Loved the products the fabric is so soft and it was so easy to shop with adore me. Everything arrived on time and as I expected.
Hello Juliana,
Thank you for you delightful review.
We are contended that everything was pleasant to wear and arrived promptly. Check back for more flirty items soon. We are about to release our newest designs.
XO,
Adore Me
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.


Hi,
Thanks for the review, we’re sorry to hear that!
Shopping for intimates online can be tricky, and you should only wear lingerie you really love and that fits perfectly. We get it! Would you like to exchange those two sets that did not fit? Here is more information about exchanges and returns: http://www.adoreme.com/free-shipping.
We will forward your feedback to our production team and designer so they can look into this matter.
Let us know if you have any questions! We’re always here to help.
XO,
Adore Me
[email protected]