Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Adore Me

Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
grey stargrey stargrey stargrey stargrey star

Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
919
value
728
shipping
743
returns
400
quality
1,772
This company does not typically respond to reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Francine H.
Unfollow Francine H.
Share Review
Report Review

Convenience
October 9, 2017

I always received expedited responses when I inquire, I do appreciate that. I know the company is fairly new but I hope sooner rather than later the option to purchase & return if necessary the bra & panty sets individually. I very recently purchased a set & unfortunately the panty has started to unravel & during the wash caused the bow to come a loose. Now I really love the set but I can't just purchase the panty by itself because the panty is only offered as a set, I don't need the bra. I will try to fix the snag because I really love that bra & panty set

Date of experience: October 7, 2017
Adore M. Adore Me Rep
over a year old

Hello Francine,

Thank you for your message. It was very helpful to learn about your request. We have forwarded it to the most appropriate department for further consideration. We hope to cater to your needs soon.

Please note that when you purchase a set the extra panty option is usually available for $7.95. We do know that this only helps for future reference and not retroactively, but we do hope it is a valuable feature to you.

We are deeply sorry about the malfunctioned panty. Our creation team was immediately alerted per your complaint. To express our apology in more than just words, we have added $10 worth of store credit to your Adore Me account.

Kind regards,
Adore Me

New York
1 review
0 helpful votes
Follow Gordon T.
Unfollow Gordon T.
Share Review
Report Review

Excelent
October 9, 2017

My wife likes what I have bought her. There comfortable, fit is great, My wife is very pleased and quite happy, so i'm happy too!

Date of experience: October 6, 2017
Adore M. Adore Me Rep
over a year old

Hello Gordon,

Thank you for you awesome review.

We are happy to have established a happy atmosphere in your home. Our goal is exactly that to combine gorgeous designs with soft comfort.

We release new designs each month and have incredible discounts for each holiday. Check back soon for more surprises!

Kind regards,
Adore Me

Maryland
1 review
0 helpful votes
Follow Patricia C.
Unfollow Patricia C.
Share Review
Report Review

I have been extremely pleased with all aspects of adore me. Ordering was easy. Delivery was fast... I love the mercandise/.
Everything always fits really good make me look and feel great,,,

Date of experience: October 4, 2017
Sandra N. Adore Me Rep
over a year old

Hi Patricia, we’re glad you had such a great experience! It's something we've worked hard on and we're pleased our efforts resonated with you. We're looking forward to impressing you again! We're always here if you need us.

Utah
1 review
0 helpful votes
Follow Jenna B.
Unfollow Jenna B.
Share Review
Report Review

Loved it!
October 6, 2017

I have bought a couple pieces from Adore Me and have loved every single one! I've been so impressed with quality and fit! I'm so happy I gave them a chance. Overall I'm very happy with my purchases and would definitely recommend!

Date of experience: October 3, 2017
Adore M. Adore Me Rep
over a year old

Hello Jenna,

Thank you for giving us a chance to prove ourselves.

We are overjoyed to hear that the quality and fit was impressive and that you fell in love with every single items received. We also love that you would recommend us!

Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
[email protected]

Florida
1 review
1 helpful vote
Follow Angela M.
Unfollow Angela M.
Share Review
Report Review

A wonderful gift with great results.
October 3, 2017

Love the box it comes in. I am truly adored. The quality is great and the fit is perfect. The website is easy to use.

Date of experience: October 3, 2017
Adore M. Adore Me Rep
over a year old

Hi Angela,
Thank you so much for your review- we always love getting feedback from our valued customers!
We are truly happy to hear that you are enjoying the fit and quality of the products. We pay attention to every little detail in order for our customers to have an adorable experience!
We designed the chic box with lots of love so that it feels always like a treat when you receive them.
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
[email protected]

Idaho
1 review
0 helpful votes
Follow Chanda A.
Unfollow Chanda A.
Share Review
Report Review

VIP Member
October 3, 2017

Positive shopping experience. Great customer service. Easy exchange and return policy with no hassles. Adoreme.com definitely aims to please customers with quality and design of items sold.

Date of experience: October 2, 2017
Adore M. Adore Me Rep
over a year old

Hello Chanda,

Thank you for taking the time to write a review.

It was our pleasure to provide wonderful items and spectacular service for your satisfaction. Indulge yourself with flirty items at the beginning of each month to get the best selection of sizes and styles.

XO,
Adore Me

TT
1 review
0 helpful votes
Follow Lesli H.
Unfollow Lesli H.
Share Review
Report Review

Great Experience
October 3, 2017

I bought the Laralynn Bikini in size 3 8D top and XL bottom. I have never had a swimsuit fit so well without first trying it on. Thumbs up! The purchase process was seamless!

Date of experience: October 2, 2017
Adore M. Adore Me Rep
over a year old

Hello Lesli,

Thank you for your lovely review.

We are pleased to hear that all your items fit perfectly. Our designers have designed the swimsuits with extra care so that the end result is not only gorgeous but practical and well-fitting. We are overjoyed that you love the shopping experience.

We look forward to sharing our upcoming designs with you.

XO,
Adore Me

Georgia
1 review
0 helpful votes
Follow Mary G.
Unfollow Mary G.
Share Review
Report Review

Great
October 3, 2017

Great selection of high quality merchandise for people of all sizes and very fast shipping. What's not to love!?

Date of experience: October 2, 2017
Adore M. Adore Me Rep
over a year old

Hello Mary,

Thank you for awesome review.

We love your enthusiastic feedback and we are happy that we have impressed you from start to finish. We are ready to wow you repeatedly as we release brand new styles in the beginning of each month. Check back soon!

XO,
Adore Me

Louisiana
1 review
1 helpful vote
Follow Melvin C.
Unfollow Melvin C.
Share Review
Report Review

Awesome
October 3, 2017

It was everything I expected and more. If you try it you will love it as well. Go on try it and fall.

Date of experience: October 1, 2017
Adore M. Adore Me Rep
over a year old

Hi Melvin,

Thank you for reviewing Adore Me! We are delighted to hear that we have exceeded your expectations!

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

Ohio
1 review
0 helpful votes
Follow Timothy B.
Unfollow Timothy B.
Share Review
Report Review

Loved every piece
October 3, 2017

Fitting was very true to size. Colors were so cute, looked just like what was pictured. I have never been dissapointed with a piece i have bought from adore me.

Date of experience: October 1, 2017
Adore M. Adore Me Rep
over a year old

Hello Timothy,

Thank you so much for your kind words. Our goal is to provide customers with excellent, flattering lingerie each time they shop with us, as well as spectacular service.

It is wonderful to hear from a satisfied shopper, and we look forward to impressing you again!

Best,
Adore Me

Texas
1 review
0 helpful votes
Follow Jeanna T.
Unfollow Jeanna T.
Share Review
Report Review

Awesome
October 2, 2017

Finally i have a bra that truly fits. No gaps, bulges or uncomfortable wires poking me. Plus i got cute matching panties. Love my new bra set, will b ordering more colors

Date of experience: September 30, 2017
Adore M. Adore Me Rep
over a year old

Hello Jeanna,

Thank you for you delightful review.

We are contended that everything was pleasant to wear and and you plan to order more. Check back for more flirty items soon. We have just released our newest designs.

XO,
Adore Me

Nebraska
1 review
1 helpful vote
Follow Keri-Anne S.
Unfollow Keri-Anne S.
Share Review
Report Review

Great Experience
October 2, 2017

Other than shipping taking a little longer than I'm used too (I'm an Amazon Prime member so I'm used to two day shipping. LOL) I loved how user friendly the site is and my new bra and pantie sets are beautiful.

Date of experience: September 30, 2017
Adore M. Adore Me Rep
over a year old

Hello Keri-Anne,

Thank you for the valuable feedback.

We are truly happy that you loved your new style and that the small details have impressed you. Our goal is for you to feel as your most beautiful self in our lingerie. We have forwarded your feedback about the shipping to whom it concerns so that we can discuss imroving it.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!

XO,
Adore Me
[email protected]

New York
1 review
1 helpful vote
Follow Nicole M.
Unfollow Nicole M.
Share Review
Report Review

Loved it!
October 1, 2017

Good fit, and love the color! Wish there were more like this. I will be ordering the other color as well.

Date of experience: September 29, 2017
Adore M. Adore Me Rep
over a year old

Hi Nicole,

Thank you very much for your positive feedback!

It is truly important for us to know your opinion regarding our products and service. We will make sure to continuously provide you with the most amazing lingerie!

Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
[email protected]

Texas
1 review
0 helpful votes
Follow Isela C.
Unfollow Isela C.
Share Review
Report Review

Loved it perfect
October 1, 2017

Very nice and comfortable. I love. It is perfect. Love the color and the style. Its nice. Going to get the same in different color.

Date of experience: September 29, 2017
Adore M. Adore Me Rep
over a year old

Hello Isela,

Thank you for the lovely review.

We are excited that you are amazed by the design. We can't wait to deliver more sexy items to your door.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!

XO,
Adore Me
[email protected]

New Jersey
1 review
0 helpful votes
Follow Paul L.
Unfollow Paul L.
Share Review
Report Review

Love
October 1, 2017

Love loved love love love love love love love love love love love love love love love love love love love love love love love love

Date of experience: September 28, 2017
Adore M. Adore Me Rep
over a year old

Hello Paul,

Thank you for expressing your love.

We are truly happy that your experience was so delightful. We will keep the fashionable styles coming each month. We hope to share them with you soon.

XO,
Adore Me

Minnesota
1 review
0 helpful votes
Follow Deborah B.
Unfollow Deborah B.
Share Review
Report Review

I love love love it.
September 30, 2017

Customer service is fantastic. They are very eager to please. The product is a good quality and I will definitely order again.

Date of experience: September 28, 2017
Adore M. Adore Me Rep
over a year old

Hello Deborah,

Thank you for you delightful review. It is our pleasure to help our clients to the best of our abilities.

We are contended that everything was a perfect fit and a good quality. Check back for more flirty items soon. We release new designs at the beginning of each month.

XO,
Adore Me

Colorado
1 review
0 helpful votes
Follow Nicole O.
Unfollow Nicole O.
Share Review
Report Review

Great Stuff
September 30, 2017

I feel so sexy and stylish in the matching undies and bralettes. I love that i can search for no padding and steal feel wonderful!

Date of experience: September 28, 2017
Adore M. Adore Me Rep
over a year old

Hello Nicole,

Thank you for your review.

Our goal is to provide customers with dazzling lingerie that makes them feel adorable all day and night, and we are glad to hear that you enjoyed your purchases so much.

We have a brand new collection on the website each month; check in soon for adorable new styles!

Best,
Adore Me

Georgia
1 review
0 helpful votes
Follow Angela F.
Unfollow Angela F.
Share Review
Report Review

Beautiful and reasonably priced!
September 30, 2017

I've paid a lot more for lingerie, but I am LOVING this new deal! I will keep this arrangement for at least a year, maybe longer.

Date of experience: September 28, 2017
Adore M. Adore Me Rep
over a year old

Hi Angela,
Thank you for your review! We understand how important is for our customers to receive the best products with an awesome fit at an affordable price!
Rest assured that we will forward your feedback to the most appropriate department in order for you to have an amazing experience with us!
Best,
Adore Me,
[email protected]

TT
1 review
0 helpful votes
Follow Vicki S.
Unfollow Vicki S.
Share Review
Report Review

Impressive quality
September 30, 2017

Very impressed with the high quality materials used in the items, the packaging was very nicely done...

Date of experience: September 28, 2017
Adore M. Adore Me Rep
over a year old

Hi Vicki,
Thank you so much for your review- we always love getting feedback from our valued customers!
We are truly happy to hear that you are enjoying our products and service. We pay attention to every little detail in order for our customers to have an adorable experience!
We designed the chic box with lots of love so that it feels always like a treat when you receive them.
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
[email protected]

Pennsylvania
1 review
0 helpful votes
Follow Dawn S.
Unfollow Dawn S.
Share Review
Report Review

This is the most comfortable bra I have purchased to date! From anywhere, including V. S.! I am very happy to be comfortable wearing a bra all day!

Date of experience: September 27, 2017
Adore M. Adore Me Rep
over a year old

Hello Dawn,

Thank you for the wonderful review.

We are thrilled to hear that the material was soft and comfortable. We aspire to design styles that hug you so perfectly that you do not want to take them off. We also never forget to spice the designs with just the right amount of sexyness.

Check back for more carefully crafted styles each month. We hope to dazzle you even more. We often release the same styles in different colors.

XO,
Adore Me