Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Adore Me

Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
grey stargrey stargrey stargrey stargrey star

Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
919
value
728
shipping
743
returns
400
quality
1,772
This company does not typically respond to reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Jeremy K.
Unfollow Jeremy K.
Share Review
Report Review

Awesome
January 7, 2018

My wife loves the lingerie, as do I, and we will be ordering from here again! The fit is to correct sizing and the quality is really nice

Date of experience: January 5, 2018
Adore M. Adore Me Rep
over a year old

Hello Jeremy,

Thank you for taking the time to write a review.

It was our pleasure to provide wonderful items and spectacular service for your satisfaction. Indulge yourself with flirty items at the beginning of each month to get the best selection of sizes and styles.

XO,
Adore Me

New York
1 review
0 helpful votes
Follow Larisa N.
Unfollow Larisa N.
Share Review
Report Review

Super cute set!
January 4, 2018

This set is super cute and comfy! It's a great color for all skin tones and I love the little bit of sparkle it has!

Date of experience: January 4, 2018
Adore M. Adore Me Rep
over a year old

Hi Larisa,
Thanks for the fantastic review!

We’re happy to hear you had a great experience with your purchase. We love the way you described the style. Exactly! Comfort and glam is beautifully combined in all of our designs.

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
[email protected]

New Jersey
1 review
0 helpful votes
Follow Mark A.
Unfollow Mark A.
Share Review
Report Review

Awesome stuff loved it all
January 5, 2018

My wife loved everything most of it shipped on time I had a couple orders that didn't ship for 9 days was not happy with that

Date of experience: January 4, 2018
Adore M. Adore Me Rep
over a year old

Hello Mark,

Thank you for your valuable feedback.

This information helps us to hear the truth about our products directly from the source that matters the most, you! We will make sure to forward your feeedback both to our warehouse and the carrier so that they can analyse what went wrong and improve the service. Our warehouse is already discussing this problem and the possible solutions as we truly aspire to offer a smooth and enjoyable shopping experience.

We assure you that we do not take this lightly, and to express our apology in more than just words our colleagues have applied $10 worth of store credit to your account for each order that was shipped out late so that it can cover the price of a guaranteed express shipping in case of a future order.

Please accept our sincere apologies for all the inconvenience this has caused you.

Kind regards,
Adore Me

Virginia
1 review
0 helpful votes
Follow Valerie H.
Unfollow Valerie H.
Share Review
Report Review

Expectation's Always Met
January 4, 2018

I have ordered several items from AdoreMe and have never been disappointed, even had some order's over the holidays and they arrived in a timely fashion. The clothing items are true to size and the styles are great!

Date of experience: January 4, 2018
Adore M. Adore Me Rep
over a year old

Hello Valerie,

Thank you for expressing your love.

It was our pleasure to offer our services. We are delighted to hear that we have exceeded your expectations. We hope to continue to be your go-to lingerie shop in the future.

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
[email protected]

Colorado
1 review
0 helpful votes
Follow Laura S.
Unfollow Laura S.
Share Review
Report Review

Very happy!
January 4, 2018

I'm really happy! I bought two pairs and they look awesome. They fit perfect on me. I used the size guide and it's been very useful! Quality products.

Date of experience: January 4, 2018
Adore M. Adore Me Rep
over a year old

Hello Laura,

Thank you for sharing your experience.

Our motto is to bring sexy to all shapes and sizes on irresistible prices. We are overjoyed that not only the fit was perfect, but the quality as well.

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
[email protected]

North Carolina
1 review
0 helpful votes
Follow Tiffaney W.
Unfollow Tiffaney W.
Share Review
Report Review

I Love It
January 4, 2018

I am so happy with my purchases. Everything fit and looks amazing... the price point is also great. Will definitely continue to shop here!

Date of experience: January 4, 2018
Adore M. Adore Me Rep
over a year old

Hi,
Thank you for your review! We understand how important is for our customers to receive the best products with an awesome fit at an affordable price!
Rest assured that we will forward your feedback to the most appropriate department in order for you to have an amazing experience with us!
Best,
Adore Me,
[email protected]

New Jersey
1 review
0 helpful votes
Follow Meghan B.
Unfollow Meghan B.
Share Review
Report Review

Best bras ever!
January 4, 2018

I love my bras and panties from adore me! The bras are comfortable and I never have any spillage! The panties are just as nice and crazy comfortable...!

Date of experience: January 4, 2018
Adore M. Adore Me Rep
over a year old

Hello Meghan,

Thank you for you delightful review.

We are contended that everything was pleasant to wear and was a good quality. Check back for more flirty items soon. We are about to release our newest designs.

XO,
Adore Me

Texas
1 review
0 helpful votes
Follow Randi G.
Unfollow Randi G.
Share Review
Report Review

Loved all of my sets!
January 6, 2018

Everything fit perfect! Very beautiful and made well. Definitely will recommend my friends & family.

Date of experience: January 4, 2018
Sandra N. Adore Me Rep
over a year old

Hi, Randi! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!

Delaware
1 review
0 helpful votes
Follow Ian H.
Unfollow Ian H.
Share Review
Report Review

Great lingerie
January 4, 2018

My wife loved the lingerie. She's enjoyed the feeling of the fabric and the color as well. She's interested in purchasing more products from the company in the future.

Date of experience: January 4, 2018
Adore M. Adore Me Rep
over a year old

Hi Ian,

Thank you for reviewing Adore Me! We are delighted to hear that your wife enjoyed her new lingerie set and that she intends to try out more adorable styles.

We are always happy to hear from satisfied shoppers.

We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

North Carolina
1 review
0 helpful votes
Follow Ashlee M.
Unfollow Ashlee M.
Share Review
Report Review

Perfect
January 4, 2018

My boyfriend absolutely loved the Blake lacy lingerie. Ill be showing off. My new red one soon, but Im sure it will be the san reaction :)

Date of experience: January 4, 2018
Adore M. Adore Me Rep
over a year old

Hello Ashlee,

Thank you for sharing your experience.

Our motto is to bring sexy to all shapes and sizes on irresistible prices. We are overjoyed that not only the fit was perfect, but the look has impressed your boyfriend.

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
[email protected]

Colorado
1 review
0 helpful votes
Follow Seanna B.
Unfollow Seanna B.
Share Review
Report Review

Amazed!
January 4, 2018

Its very hard to find cute/sexy lingerie for plus size. I love everything I have purchased so far. I will definitely be ordering more.

Date of experience: January 3, 2018
Adore M. Adore Me Rep
over a year old

Hello Seanna,

Thank you for sharing your experience.

Our motto is to bring sexy to all shapes and sizes on irresistible prices. We are overjoyed that not only the fit was perfect, but the look has impressed your husband.

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
[email protected]

California
1 review
0 helpful votes
Follow JUAN K.
Unfollow JUAN K.
Share Review
Report Review

5 stars
January 4, 2018

My wife absolutely loved all the wonderful bra's and panties I bought her, I guess I have good taste;-)

Date of experience: January 3, 2018
Adore M. Adore Me Rep
over a year old

Hello Juan,

Thank you for your review.

We are excited that you scored major points with your wife duw to the awesome choice of lingerie you made. We can't wait to deliver more sexy items to your door.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!

XO,
Adore Me
[email protected]

Texas
1 review
0 helpful votes
Follow Qujuan W.
Unfollow Qujuan W.
Share Review
Report Review

Happy wife happy me
January 4, 2018

She loves it makes her feel sexy and appreciate and I love the way it looks on her I wouldn't go anywhere else they get your order to you in the time frame that they say

Date of experience: January 3, 2018
Adore M. Adore Me Rep
over a year old

Hello Qujuan,
Thank you for your feedback! It is greatly appreciated!
We are very pleased with the fact that you are enjoying our collections and purchasing regularly for your wife. We will certainly take this information into account in order for our customers to enjoy our products.
Do not hesitate to contact us if you would like help.
Best,
Adore Me,
[email protected]

Washington
1 review
0 helpful votes
Follow Amaris L.
Unfollow Amaris L.
Share Review
Report Review

Everything fit comfortably
January 4, 2018

Everything fit comfortably and the selection was decent for my size. Even though most of what I liked didn't come in my size, I still found pieces to buy.

Date of experience: January 3, 2018
Adore M. Adore Me Rep
over a year old

Hello Amaris,

Thank you for your valuable feedback. Your opinion gives us the opportunity to find out the truth about our products directly from the source that matters the most, our customers.

We are following very closely and meticulously the feedback we receive from our customers to communicate better with our clients and to learn more about their needs and wishes.

In the meantime, we would like to draw your attention to the fact that we have stylist waiting for you on our Live Chat tab to give you more information about the styles we have in your size or what is your sister size that also fits you. You may find that we have a bigger selection for you if you look for your sister size as well.

We hope to cater to your needs in the future!
Thank you again for your feedback. We appreciate it!

Kind regards,
Adore Me

Louisiana
1 review
0 helpful votes
Follow Hannah E.
Unfollow Hannah E.
Share Review
Report Review

Loved It!
January 4, 2018

I love how soft this set is! They are very comfy while still flattering and cute. Colors look good in person, a little lighter than what the picture looks like.

Date of experience: January 3, 2018
Adore M. Adore Me Rep
over a year old

Hello Hannah,

Thank you for the wonderful review.

We are thrilled to hear that the material was soft and comfortable. We aspire to design lingerie that hugs you so perfectly that you do not want to take it off. We also never forget to spice the designs with just the right amount of sexyness.

Check back for more carefully crafted styles each month. We hope to dazzle you even more. We often release the same styles in different colors.

XO,
Adore Me

Germany
1 review
0 helpful votes
Follow Kayla A.
Unfollow Kayla A.
Share Review
Report Review

Fit me perfect!
January 4, 2018

Awesome! I was nervous to trust online shopping but I am far beyond pleased with my merchandise! :)

Date of experience: January 3, 2018
Adore M. Adore Me Rep
over a year old

Hello Kayla,

Thank you for expressing your love.

It was our pleasure to offer our services. We are delighted to hear that we have exceeded your expectations. We hope to continue to be your go-to lingerie shop in the future.

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
[email protected]

Bermuda
1 review
0 helpful votes
Follow Lorna W.
Unfollow Lorna W.
Share Review
Report Review

Happy New Year to a great team Adoring ME. You all have done an amazing job. Keep up the great work.

Date of experience: January 3, 2018
Adore M. Adore Me Rep
over a year old

Hello Lorna,

Thank you for the delightful review. We wish you a Happy New Year, too!

We are excited that you are amazed by the products and services. We can't wait to deliver more sexy items to your door.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back for more gorgeous lingerie! Our newest styles have been released.

XO,
Adore Me
[email protected]

Illinois
2 reviews
0 helpful votes
Follow Katerina P.
Unfollow Katerina P.
Share Review
Report Review

Love it
January 4, 2018

So far all is excellent, everything is excellent quality, size is as expected, material is good quality.

Date of experience: January 3, 2018
Adore M. Adore Me Rep
over a year old

Hi Katerina,

Thanks for the great review!

We are delighted to hear that your choice for lingerie is AdoreMe.com, as here we always want to ensure you consistently receive good quality, perfectly fit garments and excellent services.

Hope we will impress you again and again!

XO,
Adore Me
[email protected]

Oregon
1 review
0 helpful votes
Follow Traci W.
Unfollow Traci W.
Share Review
Report Review

Positive experience
January 4, 2018

I love all my new bras and underwear. It's nice to have cute bra and underwear sets especially for a special occasion.

Date of experience: January 2, 2018
Adore M. Adore Me Rep
over a year old

Hello Traci,

Thank you for your review.

Our goal is to provide customers with dazzling lingerie that makes them feel adorable all day and night, and we are glad to hear that you enjoyed your purchases so much.

We have a brand new collection on the website each month; check in soon for adorable new styles!

Best,
Adore Me

Illinois
1 review
0 helpful votes
Follow Caitie S.
Unfollow Caitie S.
Share Review
Report Review

Perfect!
January 4, 2018

Fit was great! Pajamas are awesome and my husband really enjoyed my new lingerie ;) Definitely looking forward to purchasing more!

Date of experience: January 2, 2018
Adore M. Adore Me Rep
over a year old

Hi Caitie,

We’re always glad to hear from shoppers—thanks for the review! We are happy that the lingerie impressed your husband.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!

XO,
Adore Me