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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company does not typically respond to reviews

We monitor reviews for authenticity

Nebraska
1 review
0 helpful votes
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Na
December 17, 2024

I received what I ordered and was satisfied with it

Date of experience: December 6, 2024
Colorado
1 review
0 helpful votes
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Treating myself
December 16, 2024

I love treating myself to a cute little extra discounted bra

Date of experience: December 6, 2024
California
1 review
0 helpful votes
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I am confused about the VIP Membership
December 16, 2024

I am confused about the VIP Membership, and whether I am going to be automatically charged $40 every month unless I opt out each month. I do not recall signing up for this. And if this is not the case, then the emails are confusing...

Date of experience: December 6, 2024
Desta W. Adore Me Rep
over a year old

Hi,

Thank you for your review, we are very sorry to hear this!

It seems like you may have selected the VIP membership option at checkout. We do describe this program during checkout, with email correspondence after your first purchase and at the beginning of each month.

This ensures you have all the necessary information to fully understand the VIP program. You have no obligation to buy every month.

All you need to do is visit your showroom before the fifth and either shop or skip. The details can also be found below at 'how it works': http://www.adoreme.com/how_it_works

Rest assured that we are following the feedback that we are receiving and we do intend to act on it as soon as possible. Therefore, your review has been forwarded to the relevant teams to be reviewed and taken into consideration.

We'll do our best to continuously improve the services and the products that we currently offer to accommodate our customer's needs and wants.

If there is anything that we can assist you with at this time, please email us.

Our customer service is available to help you with any issues you may have.

Kind regards,
[email protected]

Alaska
1 review
0 helpful votes
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Fast
December 16, 2024

It arrived before the date! And it was great to use it

Date of experience: December 6, 2024
Florida
1 review
0 helpful votes
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I love adore me
December 16, 2024

The products are pretty and top quality. What you see is what you get. I love the convenience, and the shipping is always on time.

Date of experience: December 6, 2024
Oregon
1 review
0 helpful votes
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Perfect
December 16, 2024

Needed a new bra to wear under my white and light colored tops. Very comfortable and fit perfect.

Date of experience: December 5, 2024
Nevada
1 review
1 helpful vote
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Don't Get the Elite Box
December 16, 2024

I was excited to try the Elite Box and at first it seemed to be going well. However, upon its return the company claimed I did not include one of the returned items in the box. I had included it and there was no way to prove my integrity as I no longer had the box. They did charge me for the item I do not have which made the experience very overpriced for what I actually kept. This is a risk if you buy their box.

Date of experience: December 5, 2024
Desta W. Adore Me Rep
over a year old

Hi Alison.

Thank you for reviewing us!

We are sorry to hear that your returned box failed our inspection. However, we see that you were provided with a refund of the penalty fee.

Kindly note that to be accepted back at the warehouse, all Elite sets need to be returned in their entirety and their new, unwashed, unworn, undamaged condition.

Our customer service is available to assist you with any issues you may have.

Best wishes,

[email protected]

California
1 review
0 helpful votes
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Fragrances and prices
December 15, 2024

I'm very happy with the fragrance i purchased, but i do not like the idea of the subscription model at all. I debated getting the fragrance because it was initially advertised as $30-something but turns out that was with the monthly subscription. Actual price was $40-something. I did not appreciate the deception even if it was unintentional. I was originally going to buy 2 fragrances but couldn't justify at least $80 for 2 fragrances once i discovered the 'true' price. I wish the discovery packs were still in stock - i also seem to remember the discovery packs being around $15 and now they're listed somewhere around $24. It's a shame.

Date of experience: November 12, 2024
Desta W. Adore Me Rep
over a year old

Hello,

Thank you for your feedback!

We are very sorry for any inconvenience the pricing of our products may have caused.

Kindly note that our prices vary depending on how you choose to shop with us: You have the option to be a monthly VIP member, get styled with our Elite box, or shop whenever you want as a Pay-As-You-Go customer.

However, we appreciate your feedback and I am going to forward yours to our management team, to be reviewed and taken into consideration.

Please let us know by email if there is anything further we may do to help. Our customer service is available to answer any questions you may have.

Kind regards,

Adore Me
[email protected]

New York
1 review
0 helpful votes
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Very happy
December 15, 2024

Loved the look and the fit! Wish I could mix and match sizes for tops and bottoms, but I really wanted the tops more than anything anyways.

Date of experience: December 5, 2024
Illinois
1 review
0 helpful votes
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I Came Untied
December 15, 2024

As a redhead woman who collects and has a passion for lingerie I LOVE Gynger! It fits so well and makes me feel like the curvy, sexy gift that I AM! Thank you, Adore Me! I adore this set so much. Mwah!

Date of experience: December 4, 2024
California
1 review
0 helpful votes
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In love
December 14, 2024

My experience was quick easy and smooth. Great prices

Date of experience: December 4, 2024
Illinois
1 review
0 helpful votes
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Finally!
December 14, 2024

Finally I have found bras that actually fit and are comfortable. Great quality. Now my pepperoni bits are no longer bursting out. No more peekaboos to strangers. Friendly gas stations folk may not appreciate as much as I, but I'll live.

Date of experience: December 4, 2024
Washington
1 review
0 helpful votes
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Quality products & service
December 14, 2024

The shopping and customer service experience is easy and enjoyable. Very fun & professional.

Date of experience: December 4, 2024
District of Columbia
1 review
0 helpful votes
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Easy to Order
December 14, 2024

It is easy to order products from Adore Me. There is a sufficient amount of communication about order and delivery status. Occasionally, the order gets a little delayed, but overall great customer service.

Date of experience: December 4, 2024
Texas
1 review
0 helpful votes
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I love the product
December 14, 2024

The selection is amazing. I haven't sent anything back yet!

Date of experience: December 4, 2024
Florida
1 review
0 helpful votes
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Adore Me is an amazing shopping endeavor from start to finish. The selection, pricing, shipping, return process, and overall quality of the customer experience is truly remarkable. I could not be happier with how I look and feel in the products I purchase here. Do not hesitate to shop here - finalize your cart now!

Date of experience: December 3, 2024
Mexico
1 review
0 helpful votes
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Great
December 14, 2024

Everything looked good and the quality was better than I was expecting. The sizing was on the smaller side so I'd suggest sizing up especially for the styles with zippers in front.

Date of experience: December 3, 2024
Alaska
1 review
0 helpful votes
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Love it!
December 13, 2024

Great quality and beautiful product! My husband loved it!

Date of experience: December 3, 2024
Washington
1 review
0 helpful votes
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Nice array outfits
December 13, 2024

Large array of quality outfits and designs. Sizes were on point too.

Date of experience: November 19, 2024
North Carolina
1 review
0 helpful votes
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Perfect mix of sexy and sweet!
December 13, 2024

Started ording subscription box to spice up the love life and it worked! Love the surprise aspect so that I don't have to choose what I THINK will look good. Each new box reflects feedback given. Definetely looking forward to February's box for Valentine's Day.

Date of experience: December 3, 2024