Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Adore Me

Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
grey stargrey stargrey stargrey stargrey star

Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company does not typically respond to reviews

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
Follow Alyssa E.
Unfollow Alyssa E.
Share Review
Report Review

Cute!
December 28, 2024

Came on time and can't wait to wear it! The bow look is adorable and perfect for Christmas time.

Date of experience: December 17, 2024
California
1 review
0 helpful votes
Follow Terry P.
Unfollow Terry P.
Share Review
Report Review

Order is what I expected
December 27, 2024

Package arrived properly packed and quickly. Really don't need to respond this is not my first purchase

Date of experience: December 17, 2024
Missouri
1 review
0 helpful votes
Follow Teresa A.
Unfollow Teresa A.
Share Review
Report Review

Lovely pieces
December 27, 2024

Timely order and very pleased. I Will be ordering again. Love the matching sets.

Date of experience: December 17, 2024
Ohio
1 review
0 helpful votes
Follow Rachael D.
Unfollow Rachael D.
Share Review
Report Review

Itchy and Uncomfortable
December 27, 2024

I wanted to love what I ordered, but the panties don't fit and the bras are itchy and uncomfortable. I won't be wearing them on a regular basis, and I would not recommend.

Date of experience: December 17, 2024
Desta W. Adore Me Rep
over a year old

Hi Dana,

Thanks for taking the time to review us.

So sorry to hear that we did not meet your expectations with the products you received.

Rest assured that your feedback was already sent to the Design Team to be reviewed, as one of our goals is to continuously improve and expand the styles that we currently offer, in order to accommodate our customers' needs and wants.

We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.

Please note that you may send back the entire set for an exchange or a return, using these helpful instructions: https://help.adoreme.com/hc/en-us/articles/4405267144727-How-do-I-return-my-item

If there is anything else that we can assist you with at this time, please let us know.

Best regards,

Adore Me

[email protected]

Washington
1 review
0 helpful votes
Follow Emily Y.
Unfollow Emily Y.
Share Review
Report Review

I ordered it, it arrived, it fits
December 27, 2024

I ordered it, it arrived in time, it's a bit big but fits fine.

Date of experience: December 17, 2024
Arizona
1 review
0 helpful votes
Follow Ali W.
Unfollow Ali W.
Share Review
Report Review

Happy with my sets!
December 27, 2024

I was happy that the sizing seemed to be spot on. I shopped clearance so options were limited, but what I got was cute and affordable! The lift on the push-up style is not my favorite, but the cups on other things are great. Hoping to catch another good sale.

Date of experience: December 9, 2024
Colorado
1 review
0 helpful votes
Follow Justin B.
Unfollow Justin B.
Share Review
Report Review

Lingerie
December 27, 2024

Products were delivered quickly and in good condition

Date of experience: December 17, 2024
Louisiana
1 review
0 helpful votes
Follow Dominic Z.
Unfollow Dominic Z.
Share Review
Report Review

I appreciate the clothes
December 27, 2024

My wife loved it and was surprised i like that you had models of all body shapes to show off the clothes

Date of experience: December 17, 2024
California
1 review
0 helpful votes
Follow Brenda H.
Unfollow Brenda H.
Share Review
Report Review

Love all my purchases
December 27, 2024

Experience was great and easy to order my things. It was a nice experience. The items were all beautiful

Date of experience: December 17, 2024
Illinois
1 review
0 helpful votes
Follow Tory Z.
Unfollow Tory Z.
Share Review
Report Review

Love the items!
December 27, 2024

Easy to shop, exciting to receive. Almost everything fit well except one item that was DD which I had to chose bc size D was sold out. Very happy.

Date of experience: December 17, 2024
Ohio
1 review
0 helpful votes
Follow Carolina M.
Unfollow Carolina M.
Share Review
Report Review

Great quality
December 27, 2024

Customer service has been tremendous and I shop here cause the quality is amazing

Date of experience: December 17, 2024
Michigan
1 review
0 helpful votes
Follow Yae L.
Unfollow Yae L.
Share Review
Report Review

Amazing fit and spicy results!😉
December 27, 2024

It first came in and when I tried it on kinda iffy but when I figured it out, I LOOKED GOOD and it was so pretty! Definitely will get more!

Date of experience: December 15, 2024
Colorado
1 review
0 helpful votes
Follow Elaine E.
Unfollow Elaine E.
Share Review
Report Review

True to size
December 26, 2024

I always order a size up because in my experience intimates always run small. However, I took a Gamble and ordered my regular size and I'm pleased to say that it fits perfectly every time. These are American sizes so you can trust that the size that you normally wear and order are going to fit the way you want them to fit!

Date of experience: December 16, 2024
Texas
1 review
0 helpful votes
Follow Mike K.
Unfollow Mike K.
Share Review
Report Review

I love your website. Easy to navigate.
December 26, 2024

Very easy to order! Almost too easy! The ordering process is very simple, smooth and user friendly!😊

Date of experience: December 16, 2024
North Carolina
1 review
0 helpful votes
Follow Grace H.
Unfollow Grace H.
Share Review
Report Review

Great
December 26, 2024

Great stuff, no complaints and will order again. Wish I wasn't pestered with emails to try to get me to write a review.

Date of experience: December 16, 2024
California
1 review
0 helpful votes
Follow Lydia J.
Unfollow Lydia J.
Share Review
Report Review

Returns are a challenge
December 26, 2024

I really like the products - but the returns, while seemingly easy- are quite challenging, especially since USPS is not required to scan items when you drop them at the post office (just a drop off, not standing in line). I suggest either providing a bag to ship returns so we can drop in the mailbox or a different carrier.

Date of experience: December 15, 2024
Desta W. Adore Me Rep
over a year old

Thank you for your feedback! We apologize that you have experienced this inconvenience. We'll do our best to continuously improve and expand the styles that we currently offer to accommodate our customer's needs and wants. Therefore, I'll make sure to escalate your feedback to our appropiate team, so they can look into this matter.
Kind regards, Adore Me

Illinois
1 review
0 helpful votes
Follow Momo V.
Unfollow Momo V.
Share Review
Report Review

It was sufficient
December 25, 2024

Staff are very helpful, and the product is pretty! Thank you!

Date of experience: December 15, 2024
Texas
1 review
0 helpful votes
Follow Kimberly D.
Unfollow Kimberly D.
Share Review
Report Review

AMAZING
December 25, 2024

The. Stylist is on point! They REALLY pay attention to the customer's likes and dislikes, style and size. Adore is for everyone not just the size o's and I so appreciate feeling comfortable and sexy in my lingerie and loungers

Date of experience: December 15, 2024
Florida
1 review
0 helpful votes
Follow Nicole X.
Unfollow Nicole X.
Share Review
Report Review

My boyfriend loves it
December 25, 2024

My boyfriend loves it and so do I! I feel confident in it and the quality is good!

Date of experience: December 14, 2024
Illinois
1 review
0 helpful votes
Follow Steve Z.
Unfollow Steve Z.
Share Review
Report Review

Fine
December 24, 2024

Got my card info stolen so not super ideal situation.

Date of experience: December 14, 2024
Desta W. Adore Me Rep
over a year old

Hi Steve,

Thank you for your review! We're so sorry to hear that!

We would be glad to look into your case specifically and assist you properly, therefore, we kindly ask you to contact us via email, or phone in order for us to be able to investigate and find the most suitable solution in this matter.

We apologize for not being able to assist you immediately.

If there is anything else that we can assist you with at this time, please let us know. Our customer service is available to assist you with any issues you may have.

Best regards,

Adore Me
[email protected]