Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Adore Me

Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
grey stargrey stargrey stargrey stargrey star

Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
919
value
728
shipping
743
returns
400
quality
1,772
This company does not typically respond to reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Kristin P.
Unfollow Kristin P.
Share Review
Report Review

I've never had a bad experience with Adore Me. Shipping is always quick, the quality of the products is amazing at unbeatable prices.

Date of experience: May 25, 2018
Sandra N. Adore Me Rep
over a year old

Hi, Kristin! Thank you for giving us a perfect rating! I'll make sure to forward your feedback to the relevant team, in order for us to maintain this experience simply adorable!

And don’t hesitate to contact our friendly customer service team with any queries that might come up as you browse.

Tennessee
1 review
0 helpful votes
Follow Ashley L.
Unfollow Ashley L.
Share Review
Report Review

Great quality, great fashion.
May 27, 2018

This suit is my second suit with AdoreMe; my first full piece. I have been nervous to try it out as I have always worn bikinis. I read several reviews regarding many suits in the AdoreMe site and this suit rated high with high review. I want to feel held in, look good and be comfortable while wearing any suit. I am 5'6 and about 180 pounds, bust is D. I ordered a Large originally as I wear typically an 8 to 10. When I recieved it, it was snug. There is zero padding in this suit and the shelf is basically a seam in the 1st layer of material. I felt I looked flat in the chest so I opted to exchange for the next size up to lengthen the material in the front and provide more chest space. I recieved the new size yesterday and LOVE it! I feel held in, it is comfy and stylish. The mesh is pretty and placed in places that make the suit sexy but classy. The chest feels adequate in the larger size. I am very happy with the order!

Date of experience: May 25, 2018
Adore M. Adore Me Rep
over a year old

Hello Ashley,

Thank you for taking the time to write a review.

It was our pleasure to provide wonderful items and spectacular service for your satisfaction. Indulge yourself with flirty items at the beginning of each month to get the best selection of sizes and styles.

XO,
Adore Me

California
1 review
0 helpful votes
Follow Darla W.
Unfollow Darla W.
Share Review
Report Review

Awesome
May 27, 2018

Loved it perfect fit. I'd like to have it in every color.the feel is wonderful and the delivery time was right on time. Thank you very much

Date of experience: May 25, 2018
Adore M. Adore Me Rep
over a year old

Hi Darla,

Thank you for reviewing Adore Me! We are delighted to hear that you have enjoyed your new lingerie set and you plan to order more.

We are always happy to hear from satisfied shoppers.

We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

Texas
1 review
0 helpful votes
Follow Sarah S.
Unfollow Sarah S.
Share Review
Report Review

Beautiful swimsuit
May 25, 2018

I love my swimsuit. Its beautiful, well made, fits beautifully. Its amazing! I want to buy it in another color.

Date of experience: May 25, 2018
Adore M. Adore Me Rep
over a year old

Hi Sarah,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

Florida
1 review
0 helpful votes
Follow Rebecca F.
Unfollow Rebecca F.
Share Review
Report Review

In love with Adore Me
May 25, 2018

Absolutely love every set I've purchased. Everything looks and feels great. Very well made and easy shopping on the app.

Date of experience: May 25, 2018
Adore M. Adore Me Rep
over a year old

Hi Rebecca,
Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
[email protected]

Louisiana
1 review
0 helpful votes
Follow Ashley H.
Unfollow Ashley H.
Share Review
Report Review

The bougie sister
May 25, 2018

I tell everyone of m tg sisters and girlfriends about the affordability quality comfort and most of style of AdoreMe apparel. I love CV coming home to aboard me boxes every month.

Date of experience: May 25, 2018
Adore M. Adore Me Rep
over a year old

Hi Ashley,
Thanks for the review! We are delighted to hear that you recommend us.

Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
[email protected]

Ohio
1 review
0 helpful votes
Follow Spring G.
Unfollow Spring G.
Share Review
Report Review

Love the fit and feel
May 25, 2018

It has great fit. And the material is soft and I love how it stretches with me. When I move. It is a tad pricey but it's worth the money. I order from them at least once a month too every two weeks sometimes. I will put a whole bunch in my cart then when I get paid I will delete out what I dont want. I have enough right now I could wear one set every day for the next 3 weeks and not repeat the same set twice.

Date of experience: May 24, 2018
Adore M. Adore Me Rep
over a year old

Hello Spring,

Thank you for the 5-star review.

We are delighted to hear that you had a repeatedly adorable shopping experience. It was our pleasure to share the gorgeous selection we have carefully designed for your satisfaction.

Don't forget we have brand new items at the beginnig of each month!

XO,
Adore Me

New York
1 review
0 helpful votes
Follow Molly K.
Unfollow Molly K.
Share Review
Report Review

So cozy!
May 25, 2018

Ive been living in this little nighty! The cotton is so soft and the lace detail is beautiful. Its light and breathable, which is great for summer. The front is shorter than the back length and a little shorter than I expected, but still long enough to wear around the house. For reference, Im 59

Date of experience: May 24, 2018
Adore M. Adore Me Rep
over a year old

Hello Molly,

Thank you for the wonderful review.

We are thrilled to hear that the material was soft and comfortable. We aspire to design lingerie that hugs you so perfectly that you do not want to take it off. We also never forget to spice the designs with just the right amount of sexyness. We are glad that we could be the ones to deliver this experience to you.

Check back for more carefully crafted styles each month. We hope to dazzle you even more. We often release the same styles in different colors.

XO,
Adore Me

Illinois
1 review
0 helpful votes
Follow Mary C.
Unfollow Mary C.
Share Review
Report Review

I love AdoreMe!
May 25, 2018

AdoreMe is great! I ended up exchanging two swimsuits before finding one I really love, and the exchange process was so easy and streamlined. I love everything Ive bought from there and never have to worry about fit, quality, etc

Date of experience: May 24, 2018
Adore M. Adore Me Rep
over a year old

Hi Mary,

Thank you so much for your review! We always appreciate feedback from our valued customers. We are truly happy to hear that you loved how easy the exchange process was.

We are constantly working to improve our products and service in order to cater to every customer's needs. Please let us know if you would like assistance, our customer care team is always happy to help.

Best,
Adore Me,
[email protected]

Virginia
1 review
0 helpful votes
Follow Mary T.
Unfollow Mary T.
Share Review
Report Review

I Feel Beautiful
May 25, 2018

I am not well and it is a chore to get dressed, however now that I havlike

What I dislike about Adore Me is the Customer Service. Employees. Trying to get an answer is extremely difficult.

I have shared your web site with friends and family and will continue to do so

Date of experience: May 24, 2018
Adore M. Adore Me Rep
over a year old

Hello Mary,

Thank you for contacting us.
Your opinion gives us the opportunity to find out the truth about our services directly from the source that matters the most, our customers.

I am terribly sorry to hear that you had a rough experience with our customer service team. We hold them to extremely high standards of performance and take complaints seriously. Being rude or unhelpful to a customer is entirely unacceptable, and we intend to investigate this case rigorously.

Please accept our sincere apologies for the inconvenience caused.

Kind regards,
Adore Me

Germany
1 review
0 helpful votes
Follow Kenyatta T.
Unfollow Kenyatta T.
Share Review
Report Review

Outstanding Buy
May 25, 2018

I had an absolute wonderful experience shopping with AdoreI am a pluss size women and the swimsuit that I bought fit very well. And, shipping was quite and the packaging made me feel special. Thank you

Date of experience: May 24, 2018
Adore M. Adore Me Rep
over a year old

Hi Kenyatta,
Thank you so much for your review- we always love getting feedback from our valued customers!
We are truly happy to hear that you are enjoying our products and service. We pay attention to every little detail in order for our customers to have an adorable experience!
We designed the chic box with lots of love so that it feels always like a treat when you receive them.
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
[email protected]

Tennessee
1 review
0 helpful votes
Follow Linda S.
Unfollow Linda S.
Share Review
Report Review

Loved the fit!
May 26, 2018

This bralette actually fit my DDD breast and has enough support to wear alone as lingerie. Super sexy!

Date of experience: May 23, 2018
Sandra N. Adore Me Rep
over a year old

Hi, Linda! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!

Washington
1 review
0 helpful votes
Follow Susan C.
Unfollow Susan C.
Share Review
Report Review

Great fit perfect size and really comfortable to wear I have ordered alot of items and have been pleased with all of them

Date of experience: May 23, 2018
Adore M. Adore Me Rep
over a year old

Hello Susan,

Thank you for awesome review.

We love your enthusiastic feedback and we are happy that we have impressed you from start to finish. We are ready to wow you repeatedly as we release brand new styles in the beginning of each month. Check back soon!

XO,
Adore Me

New Jersey
1 review
0 helpful votes
Follow Michelle F.
Unfollow Michelle F.
Share Review
Report Review

So soft
May 25, 2018

The material is so strong and so soft and comfortable. Very sexy and see through on both bottom and top which I did not realize it is also see through around the breast area.

Date of experience: May 23, 2018
Adore M. Adore Me Rep
over a year old

Hello Michelle,

Thank you for expressing your love.

A lingerie set should not be anything less than comfortable and soft. We wish to make these styles to hug you in a way that you do not want to take them off.

We hope to share our upcoming designs with you soon.

XO,
Adore Me

California
1 review
0 helpful votes
Follow April L.
Unfollow April L.
Share Review
Report Review

Loved it!
May 25, 2018

All items fit perfectly and came packaged separately which I liked. I cant wait to get my next order my new favorite shop.

Date of experience: May 23, 2018
Adore M. Adore Me Rep
over a year old

Hi April,
Thank you so much for your review- we always love getting feedback from our valued customers!
We are truly happy to hear that you are enjoying our products and service. We pay attention to every little detail in order for our customers to have an adorable experience!
We designed the chic box with lots of love so that it feels always like a treat when you receive them.
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
[email protected]

Georgia
1 review
0 helpful votes
Follow PAULA H.
Unfollow PAULA H.
Share Review
Report Review

Love AdoreMe!
May 25, 2018

My latest order is a winner! It shipped very quickly. I had it is less time than expected. Am a very happy customer!

Date of experience: May 23, 2018
Adore M. Adore Me Rep
over a year old

Hi Paula,

Thank you so much for the adorable review!

We’re thrilled to hear you had such a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
[email protected]

Texas
1 review
0 helpful votes
Follow Tiffanie V.
Unfollow Tiffanie V.
Share Review
Report Review

Very comfy and great quality!
May 25, 2018

I will NEVER regret buying from this company! Such cute stuff! I LOVE my swim suit and the material it is! Everything is just amazing from this company!

Date of experience: May 23, 2018
Sandra N. Adore Me Rep
over a year old

Hi, Tiffanie! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!

Utah
1 review
0 helpful votes
Follow Cynthia c.
Unfollow Cynthia c.
Share Review
Report Review

As always perfect. Simple but beautiful. The price is right and since my size is hard to find I always appreciate you have it.

Date of experience: May 23, 2018
Adore M. Adore Me Rep
over a year old

Hi Cynthia,
Thank you for your review! We understand how important is for our customers to receive the best products with an awesome fit at an affordable price!
Rest assured that we will forward your feedback to the most appropriate department in order for you to have an amazing experience with us!
Best,
Adore Me,
[email protected]

Arizona
1 review
0 helpful votes
Follow Michael F.
Unfollow Michael F.
Share Review
Report Review

Exceeds expectations
May 25, 2018

Bought this for my wife and she loves it. Wears the bra all the time. Says it's very comfortable and it looks great

Date of experience: May 23, 2018
Adore M. Adore Me Rep
over a year old

Hello Michael,

Thank you for expressing your love.

It was our pleasure to offer our services. We are delighted to hear that we have exceeded your expectations. We hope to continue to be your go-to lingerie shop in the future.

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
[email protected]

California
1 review
0 helpful votes
Follow Heidi R.
Unfollow Heidi R.
Share Review
Report Review

LOVE
May 25, 2018

Fits soooo much better than Victoria's Secret. I will never buy bother everyday bra from anywhere but Adore Me! True to size and the perfect shade to not see through a white t shirt.

Date of experience: May 23, 2018
Adore M. Adore Me Rep
over a year old

Hi,
Thank you so much for your review- we always love getting feedback from our valued customers!
We would like to inform you that we are continuously working to provide you with the best fitting for the products that you purchase from our website. Furthermore, we are aware of the fact that it is truly important for our customers to receive the best service.
We will make sure to forward your feedback to our design department in order for us to maintain this experience simply adorable!
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
[email protected]