Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
















Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
These jammies are the best! The material is super Super soft. They keep you cool too! True to size! The color is beautiful! Love love love my jammies!
I love these bra and panty sets. They're so pretty and fit so well! I wear 42D bras and XL/1X underwear as a size 18-20 woman, and it's so nice to find them in beautiful designs instead of boring utility colors and designs.
Hello Stephanie,
Thank you for taking the time to write a review.
It was our pleasure to provide wonderful items and spectacular service for your satisfaction. Indulge yourself with flirty items at the beginning of each month to get the best selection of sizes and styles.
XO,
Adore Me
Great first bra and panty from Adore Me. I've never had this style bra and it's a great addition to any collection. Bra was true to size and I got the panty 1 size down as others recommended and it was also great. Can't wait to get my next set!
Hi Solange,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.
We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
XO,
Adore Me
[email protected]
It is so nice to have cute options for us bigger girls in the way of matching bra and underwear sets! Not something you can find in just any store and if you do, they are way overpriced. Adore Me is so reasonably priced, I absolutely love it!
Hi Tamarra,
Thanks for the great review!
We are delighted to hear that your choice for lingerie is AdoreMe.com, as here we always want to ensure you consistently receive good quality, perfectly fit garments and excellent services.
Hope we will impress you again and again!
XO,
Adore Me
[email protected]
Love the way the bra and parties fit and feel. The PRICE THO is beyond awesome. Love the fact I can get a SET for my size (34DDD) and don't have to spend $60 for quality
Hi Novalee,
Thank you for your review! We understand how important is for our customers to receive the best products with an awesome fit at an affordable price!
Rest assured that we will forward your feedback to the most appropriate department in order for you to have an amazing experience with us!
Best,
Adore Me,
[email protected]
Every month I (and my husband) look forward to ordering a new set from AdoreMe. I'm too big for Victoria Secret and Lane Bryant is way too expensive.
Every month my new set comes giving me that sexy feeling without having to drop $100 on a bra. I've gotten sets, a swimsuit, PJs, and a lounge outfit and everything is always spot on. I recommend AdoreMe to all my friends.
Hello Sara,
Thank you for your feedback! It is greatly appreciated!
We are very pleased with the fact that you are enjoying our collections. We will certainly take this information into account in order for our customers to enjoy our products.
Do not hesitate to contact us if you would like help.
Best,
Adore Me,
[email protected]
I was disappointed that there was a delay in shipping but only because they are in the middle of switching warehouses. Ive always appreciated the speedy shipping.
Hello Mary,
Thank you for your honest review.
We are deeply sorry about the inconvenience we have caused. We truly appreaciate your patience and understanding in this matter. We are glad to let you know that the delivery time is now back to normal.
Kind regards,
Adore Me
I just love these night gowns they are so comfortable and feel so good and light weight. I cannot wait to get more
Hi Beth,
Thanks for the fantastic review!
We’re happy to hear you had a great experience with the selection. We love the way you described the product. Exactly! Quality and comfort are combined! Hope we can impress you again and again!
Follow us on Instagram to discover our new looks: https://www.instagram.com/adoreme/
XO,
Adore Me
[email protected]
I loved their Items they had cute bras and thats hard for me to find in my size H 40 Cup. Then they started taking from my account when I didnt make a purchase. When I asked for a refund they only refunded one months worth of the money they took and I had to call three times just to get that.Im deactivating my account with them I dont recommend shopping with them.
Hello Keanna,
We are terribly sorry to hear that you had a rough experience with our customer service team. We hold them to extremely high standards of performance and take complaints seriously. Being unhelpful to a customer is entirely unacceptable.
We intend to investigate this rigorously to see why didn't you receive a full refund immediately.
That being said, we apologize for any inconvenience we may have caused you. Please do not hesitate to contact us with any further queries.
Kind regards,
Adore Me
I've been stocking up on lingere sence I am getting married in 21 days and I have purchased the majority off of Adore Me due to the low price, great quality, and large variety. Almost everything has fit perfectly, and if it didnt, I simply exchanged it with their easy exchange process. Super excited to surprise my future hubby on our honeymoon!
Hello Lexie,
Thank you for the 5-star review.
We are delighted to hear that you had a repeatedly adorable shopping experience. It was our pleasure to share the gorgeous selection we have carefully designed for your satisfaction.
Don't forget we have brand new items at the beginnig of each month!
XO,
Adore Me
The quality of the garments are the best Ive seen, they fit perfectly compared to most bras as well, and the panties are so cute and comfortable. The shipping is great and youre never waiting on a late order.
Hello Cheyenne,
Thank you for awesome review.
We love your enthusiastic feedback and we are happy that we have impressed you from start to finish. We are ready to wow you repeatedly as we release brand new styles in the beginning of each month. Check back soon!
XO,
Adore Me
I love each set I've ordered. No complaints. Fits great! Each one is just as beautiful as the picture. Thank you Adore me
Hello Talibuh,
Thank you for expressing your love.
It was our pleasure to offer our services. We are delighted to hear that we have exceeded your expectations. We hope to continue to be your go-to lingerie shop in the future.
Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/
XO,
Adore Me
[email protected]
I have unsubscribed and still receive these boxes. I dont like these bras. So far I have tried on 5 and none are supportive.
Its so cute but runs big. Will still be rocking it. Its soft, flattering and I love the pattern. Cant beat that.
Hi Angelena,
Thanks for taking to write this review.
We really appreciate you being so open with us about the product you received.
Rest assured that your feedback about the item has been forwarded to the relevant department. We're thankful for amazing customers like you who share their experiences. Through that, we will be able to respond with expanded and improved products.
For reference, the fit varies slightly from brand to brand and fluctuates naturally as time goes on. With that, we suggest getting sized at least once or twice a year.
Then, we would definitely recommend you trying our fitting guide. Just above the size drop-down box that's found on each set or item's display page, you'll find the Size Guide link which brings up our useful Size & Shape Guide.
There, under the Bra and Panty Fit Guide, you'll find our bra calculator which can assist you with finding the best size and your best Adore Me fit.
We also retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com. You may send back qualified items for an exchange or a return, using these helpful instructions: http://adore.me/exchangefb.
Do reach out to us if there's anything we can do to help. We're here to support you.
Tons of promotions and deals that keep you coming back on top of already excellent service. Sizing is pretty much dead on as long as you know exact measurements
Hi Shayne
Thanks for the review!
We’re happy to hear you had an excellent experience with us. Hope we can impress you again and again!
Follow us on Instagram to discover our new looks: https://www.instagram.com/adoreme/
XO,
Adore Me
[email protected]
It looks great and I get incredible. Im always a little leery of ordering lingerie offline but my experience with Adore Me has been great, even down to the customer service.
Hello Najwa,
Thank you for awesome review.
We love your enthusiastic feedback and we are happy that we have impressed you from start to finish. We are ready to wow you repeatedly as we release brand new styles in the beginning of each month. Check back soon!
XO,
Adore Me
As a bust woman I'm loving the bras I've gotten. They are cute and comfy with a perfect fit. It's always a struggle finding all these qualities in a bra for size 38H
Hi Yildiz,
Thank you so much for your kind words. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.
It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!
Best,
Adore Me
Very pleased with the quality material. I wish there was more variety to choose from when it comes to underwear.
Hello Amy,
Thank you so much for your feedback. This insightful information helps us to hear about our products and service directly from the source that matters the most: our customers.
We would like to inform you that your feedback is truly important to us as this kind of information is always taken into consideration in order for us to improve our services.
We retain the policy to help ensure you consistently receive good quality, perfectly fit garments and excellent services from AdoreMe.com.
Rest assured that your request has been forwarded to our design department and we hope to cater to your needs in the near future.
Best,
Adore Me
[email protected]
I absolutely love everything I purchased. It fits amazingly, its comfortable and the boyfriend loved it too
Hello Stephany,
Thank you for expressing your love.
It was our pleasure to offer our services. We are delighted to hear that we have exceeded your expectations. We hope to continue to be your go-to lingerie shop in the future.
Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/
XO,
Adore Me
[email protected]
Waiting for refund for items that never came. 5 calls, reply always same. Refund into acct 1-3 business days. It's been 30
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.


Thank you for the great review, Teresa! Would you mind sharing this with your friends, too? We'd love to continue providing good quality, perfectly fit garments to more awesome customers like you!