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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
grey stargrey stargrey stargrey stargrey star

Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
919
value
728
shipping
743
returns
400
quality
1,772
This company does not typically respond to reviews

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
Follow Teresa S.
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Love my jammies!
June 25, 2018

These jammies are the best! The material is super Super soft. They keep you cool too! True to size! The color is beautiful! Love love love my jammies!

Date of experience: June 23, 2018
Sandra N. Adore Me Rep
over a year old

Thank you for the great review, Teresa! Would you mind sharing this with your friends, too? We'd love to continue providing good quality, perfectly fit garments to more awesome customers like you!

Ohio
1 review
0 helpful votes
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Beautiful and well made
June 25, 2018

I love these bra and panty sets. They're so pretty and fit so well! I wear 42D bras and XL/1X underwear as a size 18-20 woman, and it's so nice to find them in beautiful designs instead of boring utility colors and designs.

Date of experience: June 23, 2018
Adore M. Adore Me Rep
over a year old

Hello Stephanie,

Thank you for taking the time to write a review.

It was our pleasure to provide wonderful items and spectacular service for your satisfaction. Indulge yourself with flirty items at the beginning of each month to get the best selection of sizes and styles.

XO,
Adore Me

New York
1 review
0 helpful votes
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Fantastic fit!
June 25, 2018

Great first bra and panty from Adore Me. I've never had this style bra and it's a great addition to any collection. Bra was true to size and I got the panty 1 size down as others recommended and it was also great. Can't wait to get my next set!

Date of experience: June 23, 2018
Adore M. Adore Me Rep
over a year old

Hi Solange,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

Wisconsin
1 review
0 helpful votes
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Awesome
June 25, 2018

It is so nice to have cute options for us bigger girls in the way of matching bra and underwear sets! Not something you can find in just any store and if you do, they are way overpriced. Adore Me is so reasonably priced, I absolutely love it!

Date of experience: June 23, 2018
Adore M. Adore Me Rep
over a year old

Hi Tamarra,

Thanks for the great review!

We are delighted to hear that your choice for lingerie is AdoreMe.com, as here we always want to ensure you consistently receive good quality, perfectly fit garments and excellent services.

Hope we will impress you again and again!

XO,
Adore Me
[email protected]

Illinois
2 reviews
0 helpful votes
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My new look
June 24, 2018

Love the way the bra and parties fit and feel. The PRICE THO is beyond awesome. Love the fact I can get a SET for my size (34DDD) and don't have to spend $60 for quality

Date of experience: June 22, 2018
Adore M. Adore Me Rep
over a year old

Hi Novalee,
Thank you for your review! We understand how important is for our customers to receive the best products with an awesome fit at an affordable price!
Rest assured that we will forward your feedback to the most appropriate department in order for you to have an amazing experience with us!
Best,
Adore Me,
[email protected]

Texas
1 review
0 helpful votes
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Perfect Fit, as always
June 24, 2018

Every month I (and my husband) look forward to ordering a new set from AdoreMe. I'm too big for Victoria Secret and Lane Bryant is way too expensive.

Every month my new set comes giving me that sexy feeling without having to drop $100 on a bra. I've gotten sets, a swimsuit, PJs, and a lounge outfit and everything is always spot on. I recommend AdoreMe to all my friends.

Date of experience: June 22, 2018
Adore M. Adore Me Rep
over a year old

Hello Sara,
Thank you for your feedback! It is greatly appreciated!
We are very pleased with the fact that you are enjoying our collections. We will certainly take this information into account in order for our customers to enjoy our products.
Do not hesitate to contact us if you would like help.
Best,
Adore Me,
[email protected]

Indiana
1 review
0 helpful votes
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Love the product!
June 24, 2018

I was disappointed that there was a delay in shipping but only because they are in the middle of switching warehouses. Ive always appreciated the speedy shipping.

Date of experience: June 22, 2018
Adore M. Adore Me Rep
over a year old

Hello Mary,

Thank you for your honest review.

We are deeply sorry about the inconvenience we have caused. We truly appreaciate your patience and understanding in this matter. We are glad to let you know that the delivery time is now back to normal.

Kind regards,
Adore Me

New Hampshire
1 review
0 helpful votes
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The best
June 24, 2018

I just love these night gowns they are so comfortable and feel so good and light weight. I cannot wait to get more

Date of experience: June 22, 2018
Adore M. Adore Me Rep
over a year old

Hi Beth,
Thanks for the fantastic review!

We’re happy to hear you had a great experience with the selection. We love the way you described the product. Exactly! Quality and comfort are combined! Hope we can impress you again and again!

Follow us on Instagram to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
[email protected]

Wisconsin
1 review
1 helpful vote
Follow Keanna M.
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Bad service
June 23, 2018

I loved their Items they had cute bras and thats hard for me to find in my size H 40 Cup. Then they started taking from my account when I didnt make a purchase. When I asked for a refund they only refunded one months worth of the money they took and I had to call three times just to get that.Im deactivating my account with them I dont recommend shopping with them.

Date of experience: June 21, 2018
Adore M. Adore Me Rep
over a year old

Hello Keanna,

We are terribly sorry to hear that you had a rough experience with our customer service team. We hold them to extremely high standards of performance and take complaints seriously. Being unhelpful to a customer is entirely unacceptable.

We intend to investigate this rigorously to see why didn't you receive a full refund immediately.

That being said, we apologize for any inconvenience we may have caused you. Please do not hesitate to contact us with any further queries.

Kind regards,
Adore Me

Florida
1 review
0 helpful votes
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I've been stocking up on lingere sence I am getting married in 21 days and I have purchased the majority off of Adore Me due to the low price, great quality, and large variety. Almost everything has fit perfectly, and if it didnt, I simply exchanged it with their easy exchange process. Super excited to surprise my future hubby on our honeymoon!

Date of experience: June 21, 2018
Adore M. Adore Me Rep
over a year old

Hello Lexie,

Thank you for the 5-star review.

We are delighted to hear that you had a repeatedly adorable shopping experience. It was our pleasure to share the gorgeous selection we have carefully designed for your satisfaction.

Don't forget we have brand new items at the beginnig of each month!

XO,
Adore Me

Nebraska
1 review
0 helpful votes
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Amazing
June 23, 2018

The quality of the garments are the best Ive seen, they fit perfectly compared to most bras as well, and the panties are so cute and comfortable. The shipping is great and youre never waiting on a late order.

Date of experience: June 21, 2018
Adore M. Adore Me Rep
over a year old

Hello Cheyenne,

Thank you for awesome review.

We love your enthusiastic feedback and we are happy that we have impressed you from start to finish. We are ready to wow you repeatedly as we release brand new styles in the beginning of each month. Check back soon!

XO,
Adore Me

Texas
3 reviews
0 helpful votes
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OverElatedPureGlee
June 23, 2018

I love each set I've ordered. No complaints. Fits great! Each one is just as beautiful as the picture. Thank you Adore me

Date of experience: June 21, 2018
Adore M. Adore Me Rep
over a year old

Hello Talibuh,

Thank you for expressing your love.

It was our pleasure to offer our services. We are delighted to hear that we have exceeded your expectations. We hope to continue to be your go-to lingerie shop in the future.

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
[email protected]

Illinois
1 review
2 helpful votes
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Unsubscribe
June 23, 2018

I have unsubscribed and still receive these boxes. I dont like these bras. So far I have tried on 5 and none are supportive.

Date of experience: June 21, 2018
New Jersey
1 review
0 helpful votes
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Runs big
June 23, 2018

Its so cute but runs big. Will still be rocking it. Its soft, flattering and I love the pattern. Cant beat that.

Date of experience: June 21, 2018
Sandra N. Adore Me Rep
over a year old

Hi Angelena,

Thanks for taking to write this review.

We really appreciate you being so open with us about the product you received.

Rest assured that your feedback about the item has been forwarded to the relevant department. We're thankful for amazing customers like you who share their experiences. Through that, we will be able to respond with expanded and improved products.

For reference, the fit varies slightly from brand to brand and fluctuates naturally as time goes on. With that, we suggest getting sized at least once or twice a year.

Then, we would definitely recommend you trying our fitting guide. Just above the size drop-down box that's found on each set or item's display page, you'll find the Size Guide link which brings up our useful Size & Shape Guide.

There, under the Bra and Panty Fit Guide, you'll find our bra calculator which can assist you with finding the best size and your best Adore Me fit.

We also retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com. You may send back qualified items for an exchange or a return, using these helpful instructions: http://adore.me/exchangefb.

Do reach out to us if there's anything we can do to help. We're here to support you.

Florida
1 review
0 helpful votes
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Exceptional
June 23, 2018

Tons of promotions and deals that keep you coming back on top of already excellent service. Sizing is pretty much dead on as long as you know exact measurements

Date of experience: June 21, 2018
Adore M. Adore Me Rep
over a year old

Hi Shayne
Thanks for the review!

We’re happy to hear you had an excellent experience with us. Hope we can impress you again and again!

Follow us on Instagram to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
[email protected]

Pennsylvania
1 review
0 helpful votes
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Sexy!
June 22, 2018

It looks great and I get incredible. Im always a little leery of ordering lingerie offline but my experience with Adore Me has been great, even down to the customer service.

Date of experience: June 20, 2018
Adore M. Adore Me Rep
over a year old

Hello Najwa,

Thank you for awesome review.

We love your enthusiastic feedback and we are happy that we have impressed you from start to finish. We are ready to wow you repeatedly as we release brand new styles in the beginning of each month. Check back soon!

XO,
Adore Me

Georgia
1 review
0 helpful votes
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Perfect fit
June 22, 2018

As a bust woman I'm loving the bras I've gotten. They are cute and comfy with a perfect fit. It's always a struggle finding all these qualities in a bra for size 38H

Date of experience: June 20, 2018
Adore M. Adore Me Rep
over a year old

Hi Yildiz,

Thank you so much for your kind words. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.

It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!

Best,
Adore Me

Louisiana
1 review
0 helpful votes
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Pleased with my experience so far
June 22, 2018

Very pleased with the quality material. I wish there was more variety to choose from when it comes to underwear.

Date of experience: June 20, 2018
Adore M. Adore Me Rep
over a year old

Hello Amy,

Thank you so much for your feedback. This insightful information helps us to hear about our products and service directly from the source that matters the most: our customers.

We would like to inform you that your feedback is truly important to us as this kind of information is always taken into consideration in order for us to improve our services.

We retain the policy to help ensure you consistently receive good quality, perfectly fit garments and excellent services from AdoreMe.com.

Rest assured that your request has been forwarded to our design department and we hope to cater to your needs in the near future.
Best,
Adore Me
[email protected]

Florida
1 review
0 helpful votes
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Beyond what I expected
June 22, 2018

I absolutely love everything I purchased. It fits amazingly, its comfortable and the boyfriend loved it too

Date of experience: June 20, 2018
Adore M. Adore Me Rep
over a year old

Hello Stephany,

Thank you for expressing your love.

It was our pleasure to offer our services. We are delighted to hear that we have exceeded your expectations. We hope to continue to be your go-to lingerie shop in the future.

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
[email protected]

Illinois
1 review
0 helpful votes
Follow Meghan M.
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Waiting for refund for items that never came. 5 calls, reply always same. Refund into acct 1-3 business days. It's been 30

Date of experience: June 19, 2018