Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Adore Me

Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
grey stargrey stargrey stargrey stargrey star

Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
919
value
728
shipping
743
returns
400
quality
1,772
This company does not typically respond to reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Rachel H.
Unfollow Rachel H.
Share Review
Report Review

Love
July 12, 2018

As a girl with curves and larger up top, I was surprised the bralette fit well and actually had support. I have searched for a long time for a fit like this one.

Date of experience: July 10, 2018
Adore M. Adore Me Rep
over a year old

Hello Rachel,

Thank you for sharing your experience.

Our motto is to bring sexy to all shapes and sizes. We are overjoyed that not only the support was perfect, but the design as well. We are glad that we could be the ones to deliver this experience for you.

Indulge yourself with more comfy and cute styles in the beginning of each month. Perhaps your new favorite is among the new designs.

XO,
Adore Me

North Carolina
3 reviews
0 helpful votes
Follow Michelle G.
Unfollow Michelle G.
Share Review
Report Review

I love dealing with adore me.
July 12, 2018

Dealing with adore me was fun and easy-to-use. Also, the outfit I got was beautiful and not only was i happy so was my husband.

Date of experience: July 10, 2018
Adore M. Adore Me Rep
over a year old

Hello Michelle,

Thank you for the 5-star review.

We are delighted to hear that you had a fun shopping experience. It was our pleasure to share the gorgeous selection we have carefully designed for your satisfaction.

Don't forget we have brand new items at the beginnig of each month!

XO,
Adore Me

South Dakota
1 review
0 helpful votes
Follow Elizabeth K.
Unfollow Elizabeth K.
Share Review
Report Review

Awesome quality
July 12, 2018

I love Adore me it fits perfect with a very good quality and price. Also I tried pjs and they are so sexy and confortable. Ill keep purchasing your products

Date of experience: July 10, 2018
Adore M. Adore Me Rep
over a year old

Hi Elizabeth,
Thank you for your review! We understand how important is for our customers to receive the best products with an awesome fit at an affordable price!
Rest assured that we will forward your feedback to the most appropriate department in order for you to have an amazing experience with us!
Best,
Adore Me,
[email protected]

Florida
1 review
0 helpful votes
Follow Robin W.
Unfollow Robin W.
Share Review
Report Review

I love ADORE ME!
July 12, 2018

I love my new sets that I have purchased. They are not only pretty but they fit perfectly! They are fun, pretty and sexy! Ill be purchasing more very soon!

Date of experience: July 10, 2018
Sandra N. Adore Me Rep
over a year old

We strive hard to provide you with products you can simply adore, Robin! And, we're just thrilled to hear of your feedback! Feel free to let us know if you need help with anything! We're here to support you.

Germany
1 review
0 helpful votes
Follow Katie J.
Unfollow Katie J.
Share Review
Report Review

Amazing!
July 10, 2018

I really love the bra that I ordered! Its a really unique and pretty color. My only complaint is that it took a little longer to arrive than it originally predicted.

Date of experience: July 10, 2018
Adore M. Adore Me Rep
over a year old

Hello Katie,

Thank you for bringing this to our attention.

We are deeply sorry to hear that it took so long for your package to reach you. Packages take 3 to 5 business days to deliver with the free shipping method not counting the 1 to 2 business days processing time in the warehouse. We completely understand how inconvenient this is, we will most certainly investigate with our carrier as this is not the kind of service that we agreed on.

To express our apology in more than just words we have issued $10 worth of store credit to your Adore Me account to cover the cost of a guaranteed express shipping on a future order of yours.

We do hope that you will not encounter similar shipping issues in the future.

Kind reagrds,
Adore Me

Colorado
1 review
0 helpful votes
Follow John k.
Unfollow John k.
Share Review
Report Review

Sexy
July 10, 2018

Bought for girlfriend. She loved it. Looks beautiful and great quality. She was very surprised, even a few tears of joy!

Date of experience: July 10, 2018
Adore M. Adore Me Rep
over a year old

Hello John,

Thank you for your review.

We are excited that you scored major points with your girlfriend due to the awesome choice of lingerie you made. We can't wait to deliver more sexy items to your door.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!

XO,
Adore Me
[email protected]

Minnesota
1 review
0 helpful votes
Follow kaitlynn n.
Unfollow kaitlynn n.
Share Review
Report Review

LOVED IT
July 9, 2018

Fit perfectly! Boyfriend thought it was extremely sexy, and I found it very comfortable! Win win for the both of us!

Date of experience: July 8, 2018
Adore M. Adore Me Rep
over a year old

Hi Kaitlynn,
Thanks for the fantastic review!

We’re happy to hear you had a great experience with the fit and design. We love the way you described the style. Exactly! Flirtyness and comfort are combined! Hope we can impress you again and again!

Follow us on Instagram to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
[email protected]

Illinois
2 reviews
0 helpful votes
Follow Jeff N.
Unfollow Jeff N.
Share Review
Report Review

Wife loves this set
July 9, 2018

My wife loves the feel of this set says the bra fits the best out of all I have purchased for her in the last two years. And I of course love how she looks in it.

Date of experience: July 8, 2018
Adore M. Adore Me Rep
over a year old

Hello Jeff,

Thank you for your review.

We are excited that you scored major points with your wife due to the awesome choice of lingerie you made. We can't wait to deliver more sexy items to your door.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!

XO,
Adore Me
[email protected]

Tennessee
2 reviews
0 helpful votes
Follow Monica P.
Unfollow Monica P.
Share Review
Report Review

Awesome
July 10, 2018

I have 3 sets and I love them. I will definitely purchase again. They are good quality and the make me feel sexy.

Date of experience: July 8, 2018
Sandra N. Adore Me Rep
over a year old

Thank you for the awesome review, Monica! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!

Rhode Island
1 review
0 helpful votes
Follow Corrie O.
Unfollow Corrie O.
Share Review
Report Review

Perfect
July 10, 2018

Fit perfectly and looks exactly like the picture. Material was super comfortable and stretchy. Would recommend.

Date of experience: July 8, 2018
Sandra N. Adore Me Rep
over a year old

Hi, Corrie! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!

Florida
2 reviews
2 helpful votes
Follow Stacie W.
Unfollow Stacie W.
Share Review
Report Review

They have an amazing selection of beautiful lingerie at afordable prices. They also let you skip each month if you like so no obligation to buy anything as a member.

Date of experience: July 7, 2018
Adore M. Adore Me Rep
over a year old

Hi Stacie,
Thank you for your review! We understand how important is for our customers to receive the best products with an awesome fit at an affordable price!
Rest assured that we will forward your feedback to the most appropriate department in order for you to have an amazing experience with us!
Best,
Adore Me,
[email protected]

Pennsylvania
2 reviews
0 helpful votes
Follow Melissa P.
Unfollow Melissa P.
Share Review
Report Review

Amazing fit
July 9, 2018

The sets fit amazing and comfortable. Very reasonable prices and awesome colors. Would recommend to all my friends.

Date of experience: July 7, 2018
Adore M. Adore Me Rep
over a year old

Hi Melissa,
Thanks for the review!

Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
[email protected]

California
1 review
0 helpful votes
Follow Kathleen W.
Unfollow Kathleen W.
Share Review
Report Review

Love my purchases!
July 8, 2018

I've gotten two bathing suits and a set of jammies and I love them all! My curves aren't always the easiest to fit, but all my items have been perfect!

Date of experience: July 6, 2018
Adore M. Adore Me Rep
over a year old

Hello Kathleen,
Thank you for your feedback! It is greatly appreciated!
We are very pleased with the fact that you are enjoying our collections. We will certainly take this information into account in order for our customers to enjoy our products.
Do not hesitate to contact us if you would like help.
Best,
Adore Me,
[email protected]

Washington
1 review
0 helpful votes
Follow Melody M.
Unfollow Melody M.
Share Review
Report Review

I bought 2 different sets and they were amazing. They were comfortable and gorgeous. My fiancé especially loved them.;)
Worth every penny and I would absolutely shop here again.

Date of experience: July 6, 2018
Adore M. Adore Me Rep
over a year old

Hello Melody,

Thank you for taking the time to write a review.

It was our pleasure to provide wonderful items and spectacular service for your satisfaction. Indulge yourself with flirty items at the beginning of each month to get the best selection of sizes and styles.

XO,
Adore Me

Canada
1 review
1 helpful vote
Follow Stacey H.
Unfollow Stacey H.
Share Review
Report Review

Horrible
July 8, 2018

Not sure why this place has such good reviews, if i could give negative stars i would. I placed my order 3 weeks ago and they have not even shipped it yet, but of course they take payment immediately. I didn't realize it would take this long to ship my order or i would not have bothered ordering. They give you 30 minutes from the time you place the order to cancel other than that you are screwed, even if they haven't shipped they will not refund you. I have called and sent a few emails and have been told to wait another month to receive my order, well that's just great, i am moving now in 2 weeks and guess what, i still will NOT receive my order. Thanks a lot adoreme, awesome business you are running. I will forever spam all of your social media warning others of your horrible business.

Date of experience: July 6, 2018
Adore M. Adore Me Rep
over a year old

Hello Stacey,

Thank you for your honest review.

We were shocked to hear about your order processing so long and the lack of immediate help. We are glad though that you were in contact with us and our representative has offered a solution. We do hope that the proposed solution expresses our apology in more than just words.

This information helps us to hear the truth about our products directly from the source that matters the most, you! We will make sure to forward your feeedback both to our warehouse and the carrier so that they can analyse what went wrong and improve the service. Our warehouse is already discussing this problem and the possible solutions as we truly aspire to offer a smooth and enjoyable shopping experience.

Please accept our sincere apologies for all the inconvenience this has caused you.

Kind regards,
Adore Me

Virginia
1 review
0 helpful votes
Follow Meta W.
Unfollow Meta W.
Share Review
Report Review

They are GREAT!
July 8, 2018

They fit the best than any others I have found. I have several sets now and the all fit great. Very much true to size.

Date of experience: July 6, 2018
Sandra N. Adore Me Rep
over a year old

Thank you for the amazing review, Meta Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!

Colorado
1 review
0 helpful votes
Follow Holly S.
Unfollow Holly S.
Share Review
Report Review

I bought three items after several months of debate. The items were sexy and flattering. The shipment was quick and accurate. Would recommend to anyone over other companies!

Date of experience: July 6, 2018
Sandra N. Adore Me Rep
over a year old

Hi Holly! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future. Don't forget that we’re always here if you need us.

Michigan
1 review
0 helpful votes
Follow Terry W.
Unfollow Terry W.
Share Review
Report Review

Future orders will come
July 6, 2018

The product I ordered for my wife was true to size. Sexy but not to revealing at the same time. My wife thought it was real comfortable and sexy but not to dirty. She loved it.

Date of experience: July 5, 2018
Adore M. Adore Me Rep
over a year old

Hi Terry,
Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

Follow us on Instagram to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
[email protected]

Illinois
1 review
0 helpful votes
Follow Ashleigh R.
Unfollow Ashleigh R.
Share Review
Report Review

Loved it!
July 6, 2018

I love the comfort of my new bras and the fit is perfect. Unlike most stores that say XL is really a medium, this place actually is true to size.

Date of experience: July 5, 2018
Adore M. Adore Me Rep
over a year old

Hello Ashleigh,

Thank you for expressing your love.

A lingerie set should not be anything less than comfortable and soft. We wish to make these styles to hug you in a way that you do not want to take them off.

We hope to share our upcoming designs with you soon.

XO,
Adore Me

Illinois
1 review
0 helpful votes
Follow Maribel G.
Unfollow Maribel G.
Share Review
Report Review

Great
July 7, 2018

Everything was awesome! I returned my package because the panties I got were a little big, but I received the new set so quickly

Date of experience: July 5, 2018
Sandra N. Adore Me Rep
over a year old

Hi, Maribel! Thank you for giving us a perfect rating! I'll make sure to forward your feedback to the relevant team, in order for us to maintain this experience simply adorable!

And don’t hesitate to contact our friendly customer service team with any queries that might come up as you browse.