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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company does not typically respond to reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Very cute lingerie
January 3, 2025

The 1X crotchless panties are too big and baggy but the XL teddy is slightly too snug. 5'0" 182lbs 40D I guess I'm a XL and a half.

Date of experience: December 24, 2024
Minnesota
1 review
0 helpful votes
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Adore me has always been one of my top places to get panties and bras. I have never had any issues with sizing or with the quality of my bra or panties.

Date of experience: December 24, 2024
Washington
1 review
0 helpful votes
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Cute and affordable
January 3, 2025

I purchase quite often. I haven't been disappointed once.

Date of experience: December 23, 2024
1 review
0 helpful votes
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Returning
January 3, 2025
Updated review

On time shipping, good quality, decent pricing, great service and website

Date of experience: December 23, 2024

Great pj set
January 24, 2018
Previous review

It was quick to be delivered and the set is SO soft and comfy, will order more just like this when I'm able

Date of experience: January 22, 2018
Illinois
1 review
0 helpful votes
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Fantastic
January 3, 2025

Love the products, easy process of purchasing and shipping.

Date of experience: December 23, 2024
Massachusetts
1 review
0 helpful votes
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Great!
January 3, 2025

Love my products, even with the delayed shipping the times still arrived and fit nicely

Date of experience: December 23, 2024
Virginia
1 review
0 helpful votes
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Great product horrible ahipping
January 3, 2025

My wife loves their products but the last two times we ordered something they took two weeks or more to ship.

Date of experience: December 23, 2024
Desta W. Adore Me Rep
over a year old

Hello David,

Thanks for sharing your feedback with us. We appreciate it!

*Positive or negative - we love feedback! It helps us hear the truth about our products & services directly from you - our valued customer.*

We apologize for not living up to your expectations with the shipping. I shared your feedback with the relevant team for review.

- We aim to better cater to your needs in the future!

If you need assistance with anything else, please let me know. We're here to support you!

Best,

Adore Me

[email protected]

Utah
1 review
0 helpful votes
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So far everything I've gotten my wife has been great. She owns just about every pair of crotchless panties they sell. Some I won't try just because I know from experience only certain types of them are actually practical for wearing during sex. We'll be Adore me customers for future purchases.

Date of experience: December 23, 2024
Texas
1 review
0 helpful votes
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Thanks
January 3, 2025

I really like them. They fit very well very sexy and my man loved them

Date of experience: December 23, 2024
New York
1 review
0 helpful votes
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Ordered the elite box and it took forever to get to me. I kept getting emails that it was delayed but no other information. Eventually it showed up so it's fine now but I was very annoyed at first

Date of experience: December 23, 2024
Desta W. Adore Me Rep
over a year old

Hi Lisa,

Thank you for reviewing us!

We are very sorry that your order took too long to be delivered.

We do understand your inconvenience and we apologize for this issue. Indeed, delays are highly regrettable, especially since this is not the kind of service that we aim for.

However, please note that we only provide an estimated delivery date for orders.

Even though we do our best to ensure that we provide 1-3 business day processing time and 5 to 7 business day delivery, there are isolated occurrences when despite our best efforts, orders can be delayed due to external factors beyond our control.

We appreciate your feedback, and I am going to forward yours to our management team to be reviewed and taken into consideration.

Please let us know by email if there is anything further we may do to help.

Our customer service is available to answer any questions you may have.

Kind regards,

[email protected]

California
1 review
0 helpful votes
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Quick and easy
January 2, 2025

Ease of shipping and quickness of receiving the package was great.

Date of experience: December 23, 2024
Oregon
1 review
0 helpful votes
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They are comfortable
January 2, 2025

I received my package in a nice amount of time.when checked I was pleased with how well they fit

Date of experience: December 23, 2024
Michigan
1 review
0 helpful votes
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Sizing has changed
January 2, 2025

I ordered 3 sets, 2 of the 3 with the new tags fit so much smaller than bras ordered in the past. The new tags are itchy and annoying.

Date of experience: December 23, 2024
Mexico
1 review
0 helpful votes
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True American size
January 2, 2025

They were fast to send, the size it's American, not Asiatic(usually small)
I'm tall so it's perfect 👌🏼

Date of experience: December 23, 2024
Maryland
1 review
0 helpful votes
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Arrived on time
January 2, 2025

The items I selected arrived on time and were quality for the price. Love them!

Date of experience: December 23, 2024
Utah
1 review
0 helpful votes
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Beautiful
January 2, 2025
Updated review

This piece looks great on my wife. The opening in the back is an incredible style and simply intoxicating.

Date of experience: December 23, 2024

Gorgeous and very flattering
April 21, 2018
Previous review

My wife looks amazing in this. Its a gorgeous black color with a nude bra or fabric of some kind underneath. Beautiful color. The fit is fantastic as well. It shapes her body amazingly. Had her wear it last night for the third time lol. Stunning piece.

Date of experience: April 19, 2018
Utah
1 review
0 helpful votes
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Favorite panties
January 2, 2025

I love the day of the week and zodiac panties. I have ordered from Adore Me for years.

Date of experience: December 23, 2024
Florida
1 review
0 helpful votes
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I ordered some Christmas gifts for my wife with an estimated delivery date of December 20th. I received no email or notice that my order was delayed. I called customer support after wondering where my wife's Christmas gift was and after 12 minutes they said that they had no idea what the issue was other than that there was a "delay in fulfillment at the warehouse" and they could only offer to cancel the order, place a new order, or continue to wait. I asked if they could call the warehouse and they said that was not possible.

I would have greatly appreciated at least an email when my order was delayed so that I would have the opportunity to order something else in time for Christmas. Or at least some acknowledgement of how this has put me in a hard place, or some explanation of what happened. No - Adore Me just suggested that I place my order again and hope that it doesn't get hung in fulfillment?

Date of experience: December 23, 2024
New York
1 review
0 helpful votes
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Loved All
January 2, 2025

Following measurement guidelines helped. Sizing can be different from normal bra purchases.

Date of experience: December 23, 2024
Wisconsin
1 review
0 helpful votes
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Quick with good sales
January 2, 2025

A sale on a set was too good to pass up. I got my order quick too

Date of experience: December 23, 2024