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Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
















Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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The 1X crotchless panties are too big and baggy but the XL teddy is slightly too snug. 5'0" 182lbs 40D I guess I'm a XL and a half.
Adore me has always been one of my top places to get panties and bras. I have never had any issues with sizing or with the quality of my bra or panties.
I purchase quite often. I haven't been disappointed once.
On time shipping, good quality, decent pricing, great service and website
It was quick to be delivered and the set is SO soft and comfy, will order more just like this when I'm able
Love my products, even with the delayed shipping the times still arrived and fit nicely
My wife loves their products but the last two times we ordered something they took two weeks or more to ship.
So far everything I've gotten my wife has been great. She owns just about every pair of crotchless panties they sell. Some I won't try just because I know from experience only certain types of them are actually practical for wearing during sex. We'll be Adore me customers for future purchases.
Ordered the elite box and it took forever to get to me. I kept getting emails that it was delayed but no other information. Eventually it showed up so it's fine now but I was very annoyed at first
Hi Lisa,
Thank you for reviewing us!
We are very sorry that your order took too long to be delivered.
We do understand your inconvenience and we apologize for this issue. Indeed, delays are highly regrettable, especially since this is not the kind of service that we aim for.
However, please note that we only provide an estimated delivery date for orders.
Even though we do our best to ensure that we provide 1-3 business day processing time and 5 to 7 business day delivery, there are isolated occurrences when despite our best efforts, orders can be delayed due to external factors beyond our control.
We appreciate your feedback, and I am going to forward yours to our management team to be reviewed and taken into consideration.
Please let us know by email if there is anything further we may do to help.
Our customer service is available to answer any questions you may have.
Kind regards,
[email protected]
Ease of shipping and quickness of receiving the package was great.
I received my package in a nice amount of time.when checked I was pleased with how well they fit
I ordered 3 sets, 2 of the 3 with the new tags fit so much smaller than bras ordered in the past. The new tags are itchy and annoying.
They were fast to send, the size it's American, not Asiatic(usually small)
I'm tall so it's perfect 👌🏼
The items I selected arrived on time and were quality for the price. Love them!
This piece looks great on my wife. The opening in the back is an incredible style and simply intoxicating.
My wife looks amazing in this. Its a gorgeous black color with a nude bra or fabric of some kind underneath. Beautiful color. The fit is fantastic as well. It shapes her body amazingly. Had her wear it last night for the third time lol. Stunning piece.
I love the day of the week and zodiac panties. I have ordered from Adore Me for years.
I ordered some Christmas gifts for my wife with an estimated delivery date of December 20th. I received no email or notice that my order was delayed. I called customer support after wondering where my wife's Christmas gift was and after 12 minutes they said that they had no idea what the issue was other than that there was a "delay in fulfillment at the warehouse" and they could only offer to cancel the order, place a new order, or continue to wait. I asked if they could call the warehouse and they said that was not possible.
I would have greatly appreciated at least an email when my order was delayed so that I would have the opportunity to order something else in time for Christmas. Or at least some acknowledgement of how this has put me in a hard place, or some explanation of what happened. No - Adore Me just suggested that I place my order again and hope that it doesn't get hung in fulfillment?
A sale on a set was too good to pass up. I got my order quick too
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.


Hello David,
Thanks for sharing your feedback with us. We appreciate it!
*Positive or negative - we love feedback! It helps us hear the truth about our products & services directly from you - our valued customer.*
We apologize for not living up to your expectations with the shipping. I shared your feedback with the relevant team for review.
- We aim to better cater to your needs in the future!
If you need assistance with anything else, please let me know. We're here to support you!
Best,
Adore Me
[email protected]