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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
grey stargrey stargrey stargrey stargrey star

Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company does not typically respond to reviews

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
Follow S J.
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Makes me feel sexy
August 5, 2018

Cute. Comfortable outfit, simple to put on and take off. The material feels great and I followed the other reviews in regards to sizing. It fit perfectly. I would recommend this to any one.

Date of experience: August 3, 2018
Adore M. Adore Me Rep
over a year old

Hello,

Thank you for the valuable feedback.

We are truly happy that you loved your new style and that the small details have impressed you. Our goal is for you to feel as your most beautiful self in our lingerie.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!

XO,
Adore Me
[email protected]

Michigan
1 review
0 helpful votes
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This company stole money from my account. Charged me for the entire box when I kept one item. Immediately called a customer service representative who assured me my refund would be returned to me in 1-3 business days. On day 4 I called again and was told that they "elevated my request" but that the 1-3 business days did not start until my request was looked into. When I asked how long that usually takes there was no answer they could give. They could only keep repeating that once the request is processed it would take 1-3 business days. I spoke with Maricel. I asked for a supervisor, as this was anything but reassuring to which I was told they "handle other tasks and do not help customers." I was also told that they do not have a phone number, only email. And so I asked for that, to which I was told that they arent allowed to give that information. So my refund is at the mercy of customer service representatives that have no power to actually assist customers with anything but repeating a script about how they really wish they could do more.
Its a shame because the product was decent but they are frauds. Theyre only getting one star because giving zero stars isnt an option. Sorely disappointed. DONT GIVE THEM YOUR CARD INFORMATION OR YOUR BUSINESS. ADORE ME IS A SCAM.

Date of experience: August 2, 2018
Adore M. Adore Me Rep
over a year old

Hello Megan,

Thank you for bringing this to our attention. We will investigate what may have caused the delay with the refund.

Please note that these charges happen when the return was not finalized correctly in your account and it did not appear in our records that you were sending back the sets. We are following up to let you know that we have successfully refunded you for the returned Elite box.

Please allow your bank 5 to 10 business days to process the refund and for the funds to appear back in your account.

Please accept our sincere apologies for all the inconvenience caused.

Kind regards,
Adore Me

Massachusetts
1 review
0 helpful votes
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A great experience!
August 3, 2018

Products received were of high quality and the items were shipped very quickly! There were great deals available so I was able to save a lot of money.

Date of experience: August 2, 2018
Adore M. Adore Me Rep
over a year old

Hi Melanie,
Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
[email protected]

New Jersey
1 review
0 helpful votes
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Great
August 2, 2018

Every item I've order I loved it but last my order came extremely damaged not too happy about that but everything else wonderful and the customer service is always helpful.

Date of experience: August 1, 2018
Adore M. Adore Me Rep
over a year old

Hello Daryl

We are very sorry to hear that you did not receive your Adore Me Box in pristine condition.

For the inconvenience we have added $10 in store credit to your Adore Me account. We understand that though, the box's primary purpose is the ensure secure packing for your sets, you would like to have received the box in better standing.

We regret that USPS has dimmed your Adore Me experience, and hope this token of our appreciation helps.

Should you have any other questions, we are happy to help!

Best regards,
Adore Me

Germany
1 review
0 helpful votes
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Perfect fit!
August 2, 2018

I LOVE this set! Usually when I buy one from this site the top doesn't fit right but the bottom does or vice versa. This time it was true to size & I can't wait for his reaction ;)

Date of experience: August 1, 2018
Adore M. Adore Me Rep
over a year old

Hi Aeriel,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

Georgia
1 review
0 helpful votes
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Love it!
August 1, 2018

I love how comfortable yet sexy this is. Customer for over 2yrs. They always carry my size. Everything fits & feels great on & looks amazing!

Date of experience: August 1, 2018
Adore M. Adore Me Rep
over a year old

Hello Tonya,

Thank you for expressing your love.

A lingerie set should not be anything less than comfortable and soft. We wish to make these styles to hug you in a way that you do not want to take them off.

We hope to share our upcoming designs with you soon.

XO,
Adore Me

Texas
1 review
0 helpful votes
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Soooo... Comfy
August 1, 2018

I love my new sleep wear. It is light and super comfy. I never felt it bunch up or twist around me when I moved at night.

Date of experience: July 31, 2018
Adore M. Adore Me Rep
over a year old

Hi Kelly,
Thank you so much for your review- we always love getting feedback from our valued customers!
We are truly happy to hear that you are enjoying our products and service. We pay attention to every little detail in order for our customers to have an adorable experience!
We will take into consideration the information you have provided by forwarding it to the most appropriate department.
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
[email protected]

Ohio
1 review
0 helpful votes
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Super comfy
August 1, 2018

All the items I ordered where of great quality and super soft and wearable. I will definitely be ordering from this site in the near future.

Date of experience: July 31, 2018
Adore M. Adore Me Rep
over a year old

Hello Becky,

Thank you for the 5-star review.

We are delighted to hear that you had an adorable shopping experience. It was our pleasure to share the gorgeous selection we have carefully designed for your satisfaction.

Don't forget we have brand new items at the beginnig of each month!

XO,
Adore Me

Georgia
1 review
0 helpful votes
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The bra fit so well and it's the exact amount of support that I need. I've looked all over for underwear that was sexy, comfortable and supportive

Date of experience: July 31, 2018
Adore M. Adore Me Rep
over a year old

Hello Royale,

Thank you for expressing your love.

It was our pleasure to offer our services. We are delighted to hear that we have met your expectations. We hope to continue to be your go-to lingerie shop in the future.

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me

Washington
1 review
0 helpful votes
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Great quality
August 1, 2018

Good company, fast shipping, great quality and true to size. I will definitely keep ordering from this company. I don't like however that I have to set a reminder info my phone to cancel my monthly order, if I don't want to purchase that month. They do however make it easy to skip a month.

Date of experience: July 31, 2018
Adore M. Adore Me Rep
over a year old

Hello October,

Thank you for taking the time to write a review.

It was our pleasure to provide wonderful items and spectacular service for your satisfaction. Indulge yourself with flirty items at the beginning of each month to get the best selection of sizes and styles.

XO,
Adore Me

Texas
1 review
0 helpful votes
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Best Fit Ever!
August 1, 2018

It's so hard to find quality bras at reasonable prices! These are well constructed, and so comfortable!

Date of experience: July 31, 2018
Adore M. Adore Me Rep
over a year old

Hi Mariam,
Thank you for your review! We understand how important is for our customers to receive the best products with an awesome fit at an affordable price!
Rest assured that we will forward your feedback to the most appropriate department in order for you to have an amazing experience with us!
Best,
Adore Me,
[email protected]

California
1 review
0 helpful votes
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Love it
July 31, 2018

Loved the set better then I expected. Can't wait to get my next order. Quality was excellent. Well recomend to my friends.

Date of experience: July 31, 2018
Adore M. Adore Me Rep
over a year old

Hello Terri,

Thank you for expressing your love.

It was our pleasure to offer our services. We are delighted to hear that we have exceeded your expectations. We hope to continue to be your go-to lingerie shop in the future.

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
[email protected]

West Virginia
1 review
0 helpful votes
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Perfect fit
August 2, 2018

Every time I order Adore Me never disappoints. Thos last tilme I ordered I got a couple of bra and underwear sets for my teenage daughters.

Date of experience: July 31, 2018
Sandra N. Adore Me Rep
over a year old

Hi, Colony! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.

Texas
1 review
0 helpful votes
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They're so comfortable
July 30, 2018

They are true to the size they are so comfortable I love the colors I would recommend this to anyone

Date of experience: July 29, 2018
Adore M. Adore Me Rep
over a year old

Hello Susan,

Thank you for expressing your love.

A lingerie set should not be anything less than comfortable and soft. We wish to make these styles to hug you in a way that you do not want to take them off.

We hope to share our upcoming designs with you soon.

XO,
Adore Me

California
1 review
0 helpful votes
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Amazing
July 31, 2018

The bra that I bought is the best fitting bra that I have ever worn, comfortable and cute too, I will 100% be buying again!

Date of experience: July 29, 2018
Adore M. Adore Me Rep
over a year old

Hi Rebecca,
Thank you so much for your review- we always love getting feedback from our valued customers!
We would like to inform you that we are continuously working to provide you with the best fitting for the products that you purchase from our website. Furthermore, we are aware of the fact that it is truly important for our customers to receive the best service.
We will make sure to forward your feedback to our design department in order for us to maintain this experience simply adorable!
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
[email protected]

Ohio
1 review
0 helpful votes
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Best Purchase Ever!
July 30, 2018

I absolutely loved both the tank and short set and the lace-back nightgown. Both are so soft, comfortable and sexy! I even got my delivery way quicker than expected. I can't wait to purchase again!

Date of experience: July 28, 2018
Adore M. Adore Me Rep
over a year old

Hi Elizabeth,

Thanks for the great review!

We are delighted to hear that your choice for lingerie is AdoreMe.com, as here we always want to ensure you consistently receive good quality, perfectly fit garments and excellent services.

Hope we will impress you again and again!

XO,
Adore Me
[email protected]

Missouri
1 review
0 helpful votes
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Lovesld it as usual
July 30, 2018

This is my first time purchasing a swim suit ever since I was little. But now I workout, I'm bikini ready, and swimsuit fits amazing! Trust AdoreMe

Date of experience: July 28, 2018
Adore M. Adore Me Rep
over a year old

Hi Chevon,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new swim set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

District of Columbia
1 review
0 helpful votes
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I absolutely love the color and the material of this bralette set! It got here quickly and makes doing homework on the weekends so much better!

Date of experience: July 28, 2018
Adore M. Adore Me Rep
over a year old

Hello Sammy,

Thank you for your exciting review.

We are glad that we stood out it terms of comfyness and construction. Fantastic quality is what we aim for and we are thrilled that you are satisfied with our selection.

Take a peek at our new designs each month. We bring in dazzling products regularly.

XO,
Adore Me

California
1 review
0 helpful votes
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Sexy
July 30, 2018

Very nice sexy underwear my wife loves them wears them everyday now will be getting more sometime soon

Date of experience: July 28, 2018
Adore M. Adore Me Rep
over a year old

Hello Chris,

Thank you for your review.

We are excited that you scored major points with your wife due to the awesome choice of lingerie you made. We can't wait to deliver more sexy items to your door.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!

XO,
Adore Me
[email protected]

Florida
1 review
0 helpful votes
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Nice
July 29, 2018

My wife prefers simple lounge sets. I prefer exotic looks. This is a fair compromise. Im just trying to get her to actually wear the lingerie I buy her, maybe even take a photo or two. I open to suggestions.

Date of experience: July 27, 2018
Adore M. Adore Me Rep
over a year old

Hi Nkosi,
Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks. Our Live Chat stylists are ready to assist you in choosing the perfect styles for your wife.

XO,
Adore Me
[email protected]