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Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
















Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Cute. Comfortable outfit, simple to put on and take off. The material feels great and I followed the other reviews in regards to sizing. It fit perfectly. I would recommend this to any one.
This company stole money from my account. Charged me for the entire box when I kept one item. Immediately called a customer service representative who assured me my refund would be returned to me in 1-3 business days. On day 4 I called again and was told that they "elevated my request" but that the 1-3 business days did not start until my request was looked into. When I asked how long that usually takes there was no answer they could give. They could only keep repeating that once the request is processed it would take 1-3 business days. I spoke with Maricel. I asked for a supervisor, as this was anything but reassuring to which I was told they "handle other tasks and do not help customers." I was also told that they do not have a phone number, only email. And so I asked for that, to which I was told that they arent allowed to give that information. So my refund is at the mercy of customer service representatives that have no power to actually assist customers with anything but repeating a script about how they really wish they could do more.
Its a shame because the product was decent but they are frauds. Theyre only getting one star because giving zero stars isnt an option. Sorely disappointed. DONT GIVE THEM YOUR CARD INFORMATION OR YOUR BUSINESS. ADORE ME IS A SCAM.
Hello Megan,
Thank you for bringing this to our attention. We will investigate what may have caused the delay with the refund.
Please note that these charges happen when the return was not finalized correctly in your account and it did not appear in our records that you were sending back the sets. We are following up to let you know that we have successfully refunded you for the returned Elite box.
Please allow your bank 5 to 10 business days to process the refund and for the funds to appear back in your account.
Please accept our sincere apologies for all the inconvenience caused.
Kind regards,
Adore Me
Products received were of high quality and the items were shipped very quickly! There were great deals available so I was able to save a lot of money.
Hi Melanie,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
[email protected]
Every item I've order I loved it but last my order came extremely damaged not too happy about that but everything else wonderful and the customer service is always helpful.
Hello Daryl
We are very sorry to hear that you did not receive your Adore Me Box in pristine condition.
For the inconvenience we have added $10 in store credit to your Adore Me account. We understand that though, the box's primary purpose is the ensure secure packing for your sets, you would like to have received the box in better standing.
We regret that USPS has dimmed your Adore Me experience, and hope this token of our appreciation helps.
Should you have any other questions, we are happy to help!
Best regards,
Adore Me
I LOVE this set! Usually when I buy one from this site the top doesn't fit right but the bottom does or vice versa. This time it was true to size & I can't wait for his reaction ;)
Hi Aeriel,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.
We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
XO,
Adore Me
[email protected]
I love how comfortable yet sexy this is. Customer for over 2yrs. They always carry my size. Everything fits & feels great on & looks amazing!
Hello Tonya,
Thank you for expressing your love.
A lingerie set should not be anything less than comfortable and soft. We wish to make these styles to hug you in a way that you do not want to take them off.
We hope to share our upcoming designs with you soon.
XO,
Adore Me
I love my new sleep wear. It is light and super comfy. I never felt it bunch up or twist around me when I moved at night.
Hi Kelly,
Thank you so much for your review- we always love getting feedback from our valued customers!
We are truly happy to hear that you are enjoying our products and service. We pay attention to every little detail in order for our customers to have an adorable experience!
We will take into consideration the information you have provided by forwarding it to the most appropriate department.
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
[email protected]
All the items I ordered where of great quality and super soft and wearable. I will definitely be ordering from this site in the near future.
Hello Becky,
Thank you for the 5-star review.
We are delighted to hear that you had an adorable shopping experience. It was our pleasure to share the gorgeous selection we have carefully designed for your satisfaction.
Don't forget we have brand new items at the beginnig of each month!
XO,
Adore Me
The bra fit so well and it's the exact amount of support that I need. I've looked all over for underwear that was sexy, comfortable and supportive
Hello Royale,
Thank you for expressing your love.
It was our pleasure to offer our services. We are delighted to hear that we have met your expectations. We hope to continue to be your go-to lingerie shop in the future.
Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/
XO,
Adore Me
Good company, fast shipping, great quality and true to size. I will definitely keep ordering from this company. I don't like however that I have to set a reminder info my phone to cancel my monthly order, if I don't want to purchase that month. They do however make it easy to skip a month.
Hello October,
Thank you for taking the time to write a review.
It was our pleasure to provide wonderful items and spectacular service for your satisfaction. Indulge yourself with flirty items at the beginning of each month to get the best selection of sizes and styles.
XO,
Adore Me
It's so hard to find quality bras at reasonable prices! These are well constructed, and so comfortable!
Hi Mariam,
Thank you for your review! We understand how important is for our customers to receive the best products with an awesome fit at an affordable price!
Rest assured that we will forward your feedback to the most appropriate department in order for you to have an amazing experience with us!
Best,
Adore Me,
[email protected]
Loved the set better then I expected. Can't wait to get my next order. Quality was excellent. Well recomend to my friends.
Hello Terri,
Thank you for expressing your love.
It was our pleasure to offer our services. We are delighted to hear that we have exceeded your expectations. We hope to continue to be your go-to lingerie shop in the future.
Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/
XO,
Adore Me
[email protected]
Every time I order Adore Me never disappoints. Thos last tilme I ordered I got a couple of bra and underwear sets for my teenage daughters.
Hi, Colony! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
They are true to the size they are so comfortable I love the colors I would recommend this to anyone
Hello Susan,
Thank you for expressing your love.
A lingerie set should not be anything less than comfortable and soft. We wish to make these styles to hug you in a way that you do not want to take them off.
We hope to share our upcoming designs with you soon.
XO,
Adore Me
The bra that I bought is the best fitting bra that I have ever worn, comfortable and cute too, I will 100% be buying again!
Hi Rebecca,
Thank you so much for your review- we always love getting feedback from our valued customers!
We would like to inform you that we are continuously working to provide you with the best fitting for the products that you purchase from our website. Furthermore, we are aware of the fact that it is truly important for our customers to receive the best service.
We will make sure to forward your feedback to our design department in order for us to maintain this experience simply adorable!
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
[email protected]
I absolutely loved both the tank and short set and the lace-back nightgown. Both are so soft, comfortable and sexy! I even got my delivery way quicker than expected. I can't wait to purchase again!
Hi Elizabeth,
Thanks for the great review!
We are delighted to hear that your choice for lingerie is AdoreMe.com, as here we always want to ensure you consistently receive good quality, perfectly fit garments and excellent services.
Hope we will impress you again and again!
XO,
Adore Me
[email protected]
This is my first time purchasing a swim suit ever since I was little. But now I workout, I'm bikini ready, and swimsuit fits amazing! Trust AdoreMe
Hi Chevon,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new swim set.
We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
XO,
Adore Me
[email protected]
I absolutely love the color and the material of this bralette set! It got here quickly and makes doing homework on the weekends so much better!
Hello Sammy,
Thank you for your exciting review.
We are glad that we stood out it terms of comfyness and construction. Fantastic quality is what we aim for and we are thrilled that you are satisfied with our selection.
Take a peek at our new designs each month. We bring in dazzling products regularly.
XO,
Adore Me
Very nice sexy underwear my wife loves them wears them everyday now will be getting more sometime soon
Hello Chris,
Thank you for your review.
We are excited that you scored major points with your wife due to the awesome choice of lingerie you made. We can't wait to deliver more sexy items to your door.
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!
XO,
Adore Me
[email protected]
My wife prefers simple lounge sets. I prefer exotic looks. This is a fair compromise. Im just trying to get her to actually wear the lingerie I buy her, maybe even take a photo or two. I open to suggestions.
Hi Nkosi,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks. Our Live Chat stylists are ready to assist you in choosing the perfect styles for your wife.
XO,
Adore Me
[email protected]
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.


Hello,
Thank you for the valuable feedback.
We are truly happy that you loved your new style and that the small details have impressed you. Our goal is for you to feel as your most beautiful self in our lingerie.
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!
XO,
Adore Me
[email protected]