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Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
















Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I love this bikini! I'm a 34D and the support is just great. The lacy-design high neck of the top is super cute, as well as the matching design on the bottom. My friend couldn't take his eyes off me when we went for a night swim. I love ordering swimwear from AdoreMe
Pretty styles, good quality sets. I went by the size chart and should of just ordered the size I wear already in a more expensive brand. I had to do a couple exchanges to realize this, but the exchanges were super easy and shipping is fast with Adoreme. Prices are great, and you get sets that match!
Hi Tracy,
Thank you for your review! We understand how important is for our customers to receive the best products with an awesome fit at an affordable price!
Rest assured that we will forward your feedback to the most appropriate department in order for you to have an amazing experience with us!
Best,
Adore Me,
[email protected]
Loved the fit, feel, look... it's all wonderful! I can not wait to get my next set. I would definitely recommend Adore Me too my friends.
Hi Amy,
Thanks for the review!
Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.
Let us know if you have any questions! We’re always here to help.
XO,
Adore Me
[email protected]
Everything is always as pictured and perfect. I order almost weekly! Read reviews to see how things fit but that's about all. Make sure to read how to wash! If you do the items last forever!
Hello Brittany,
Thank you for your feedback! It is greatly appreciated!
We are very pleased with the fact that you are enjoying our collections. We will certainly take this information into account in order for our customers to enjoy our products.
Do not hesitate to contact us if you would like help.
Best,
Adore Me,
[email protected]
I ordered two items as a gift for a bridal party back in July. There was a estimated delivery of 5-7 days from the order of purchas. 7 days later, my order was still processing and it stated that the company was moving warehouses so there would be a delay. I WAS NEVER NOTIFIED OF THE MOVE NOR THE DELAY BEFORE PURCHASING. It is now August and I still have not received my order. I called customer service twice before they would give me a refund of 50%. I was told the refund would deposit into my account in 1-3 days. It is now the end of August and still no refund nor the original order. Awful! I will never be returning to order here again.
Hello,
Thank you for your honest review.
We were astonished to see how long was your order processing in the warehouse. We do not take this lightly therefore we wanted to address this with a resolution. We have contacted you via email and we hope to be able to remedy this.
Unfortunately, we have experienced a peak in the volume of orders causing delays that we regret. Our warehouse is already discussing this problem and the possible solutions as we truly aspire to offer a smooth and enjoyable shopping experience. We are determined not to allow anything like this happen again the reason why the capacity of our warehouse and the personnel has been doubled.
Kind regards,
Adore Me
Great bras and panties! I'm 59 years old and they make me look awesome! Returns and /or exchanges are easy.
Hi, Dawn-Marie! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!
I find Adore Me bras run on the big side. I normally purchase 36DDD but find the DD's fit much better. This bra is so flirty I just LOVE it!
Hi Debbie,
Thank you for taking the time to review us! This information helps us to hear about our products directly from the source that matters the most: our customers.
Don't worry, I already sent your feedback to our Design Department in order to be reviewed and taken into consideration.
However, we would definitely recommend you trying our fitting guide, because as mentioned, every lingerie brand sizes their products slightly differently: http://www.adoreme.com/size-guide
Let us know if there is anything further we may do to help. Also, we are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.
Kind regards,
Adore Me
[email protected]
Items fit properly loves the pair together. Will definitely buy again and recommend to others. Such fast shipping and easy to find on website
Hi, Jennifer! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
The color was true to the picture and the sizing was just right for me. I bought two more items.
Thank you,
AdoreMe
Hi Elena,
Thank you for your review!
Our goal is to provide customers with dazzling lingerie that makes them feel adorable all day and night, and we are glad to hear that you enjoyed your purchase so much.
Take a peek at our new designs each month. We bring in dazzling products regularly.
And do not hesitate to contact us if you would like to receive assistance.
XO,
Adore Me,
[email protected]
I loved the quality. It is a soft and sexy item. I will continue to buy my lingerie from Adore Me. It was definitely loved by my boyfriend too.
Thank you for the amazing review, Sara! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
My wife loves how soft it is and so do I great quality with every penny. I'm glad I bought it for her
Hi Anthony,
Thank you for taking your time to review us!
We really appreciate your interest in purchasing here at Adore Me and we understand how important is for our customers to receive the best products with an awesome fit, at an affordable price!
Rest assured that I will forward your feedback to the most appropriate department in order for you to have an amazing experience with us!
Let us know if you would like to receive assistance. We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.
Kind regards,
Adore Me
[email protected]
Clothes are beautiful The material is wonderful quality is great I'm very happy with my Items I will always be a faithful customer I'm happy with everything that I've ordered its high up to my expectations I'm just thrilled to have my items
Hi Darlene,
Thank you very much for such great review!
We work really hard to offer the best products and services for our customers, so we are really happy to see that reflected on your visit on our website.
Our goal is for you to feel as your most beautiful self in our lingerie.
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!
XO,
Adore Me
[email protected]
I love Adore Me! Great prices, consistent sizes and loads of variety! I have recommended to all my friends and would definitely suggest! Plus, returns / exchanges are SUPER simple!
Hi Margeaux, we’re glad you had such a great experience! It's something we've worked hard on and we're pleased our efforts resonated with you. We're looking forward to impressing you again! We're always here if you need us.
Perfect pajamas! Soft fabric, the right kind of loose-fitting, and cool and cute design. They are my favorite for sure. Adore Me always delivers on quality and on time.
Hi Cristy,
Thank you for your feedback! It is greatly appreciated!
We are delighted to hear that your choice for lingerie is AdoreMe.com, as here we always want to ensure you consistently receive good quality, perfectly fit garments and excellent services.
Do not hesitate to contact us if you would like to receive assistance. Also, we are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.
XO,
Adore Me,
[email protected]
I fell in love with my new lingerie as soon as I opened it. I loved the quality and the fit. It is perfect. I cannot wait to share it with my guy :)
Hi Julianna,
We’re always glad to hear from shoppers—thank you so much for the review!
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!
Let us know if you would like to receive assistance. We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.
XO,
Adore Me
[email protected]
Soft. Inexpensive and timely shipping i loved all of the sizing guides and color choices i would order from them again
Hi Nicole,
Thank you for expressing your love! We really appreciate your interest in purchasing here at Adore Me!
A lingerie set should not be anything less than comfortable and soft. We wish to make these styles to hug you in a way that you do not want to take them off.
We hope to share our upcoming designs with you soon.
Moreover, I will make sure to forward your feedback to our design department in order for us to maintain this experience simply adorable!
Let us know if you would like to receive assistance. We are always happy to help.
XO,
Adore Me
[email protected]
Fits like a dream, & is beautiful. I also like the style, so... What's not to love? Adore Me has the best sets, & I can't wait to get more
Hi Amanda,
Thanks for the awesome review!
Our goal is to provide customers with dazzling lingerie that makes them feel adorable all day and night, and we are glad to hear that you enjoyed your purchase so much.
We have a brand new collection on the website each month; check in soon for adorable new styles!
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me,
[email protected]
Super soft, flirty and so cute. Runs a bit big, I had to exchange for a smaller size. The exchange process was easy and quick!
Hi Erin,
Thank you for taking your time for the review! We always appreciate feedback from our valued customers.
Don't worry, we'll do our best to continuously improve the styles that we currently offer to accommodate our customer's needs and wants. Therefore, let me inform you that I already sent your review to our Design Department for it to be reviewed and taken into consideration.
Please let us know if you would like assistance, our customer care team is always happy to help.
Best,
Adore Me,
[email protected]
I love imy pajamas so much! They are super comfy and I am able to wear them out and they don't look like pajamas.
Hi, Amy! We strive hard to provide you with products you can simply adore and we're just thrilled to hear your feedback! Feel free to let us know if you need help with anything! We're here to support you.
I love it! It fits well, very comfortable. I will order other items soon! I will also refer all my friends as well!
Hi Brandy,
Thank you for giving us a perfect rating and for the intention to recommend our website to your friends!
Follow us on Instagram to discover new looks that you might be interested in:
https://www.instagram.com/adoreme/
And do not hesitate to contact our friendly customer service team with any queries that come up as your browse.
XO,
Adore Me
[email protected]
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.


Hi Mika,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new swim set.
We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
XO,
Adore Me
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