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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company does not typically respond to reviews

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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Good products!
September 21, 2018

I ordered panties from Adore Me and they came in super cute and true to size! I will definitely be buying again!

Date of experience: September 20, 2018
Adore M. Adore Me Rep
over a year old

Hello Claire,

Thank you for the valuable feedback.

We are truly happy that you loved your new style and that the small details have impressed you. Our goal is for you to feel as your most beautiful self in our lingerie.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!

XO,
Adore Me
[email protected]

Michigan
1 review
0 helpful votes
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Good
September 21, 2018

I love adore me good stuff and comfotable. I wish that all bras came in all sizes there are not a ton of bigger sizes for big chested women. Other than that I am liking being a part of adore me

Date of experience: September 20, 2018
Adore M. Adore Me Rep
over a year old

Hello Stephanie,

Thank you so much for your feedback. This insightful information helps us to hear about our products and service directly from the source that matters the most: our customers.

We would like to inform you that your feedback is truly important to us as this kind of information is always taken into consideration in order for us to improve our services.

We retain the policy to help ensure you consistently receive good quality, perfectly fit garments and excellent services from AdoreMe.com.

Rest assured that your request has been forwarded to our design department and we hope to cater to your needs in the near future.
Best,
Adore Me
[email protected]

Arizona
1 review
0 helpful votes
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Really cute!
September 20, 2018

I can't begin to describe how the pictures just don't do it justice, but I was more than happy with these. Everything fit perfectly and looked really cute.

Date of experience: September 20, 2018
Adore M. Adore Me Rep
over a year old

Hello Nicoleta,

Thank you for expressing your love.

It was our pleasure to offer our services. We are delighted to hear that we have exceeded your expectations. We hope to continue to be your go-to lingerie shop in the future.

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
[email protected]

Iceland
1 review
0 helpful votes
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Give it a try :)
September 20, 2018

I was unsure at first, but it was well worth it! The size charts were accurate, the products were lovely and made me feel so sexy and beautiful! I was going to try out the VIP membership and most likely cancel quickly, but after seeing the gorgeous items, I'm keeping my membership!

Date of experience: September 19, 2018
Adore M. Adore Me Rep
over a year old

Hi Amanda,

Thanks for the review!

We’re always working on new features to help shoppers have the best experience ever.

Did you know how awesome is the VIP membership? As a VIP member you will enjoy great lingerie plus tons of benefits, like $10 OFF any style, any time, free shipping and exchanges, every 6th set is on us and so much more!

Let us know if you have any questions!

XO,
Adore Me
[email protected]

Missouri
1 review
0 helpful votes
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Any and all items I have purchase.
September 20, 2018

Got all purchase on time and love seen the black boxes when I get home, but the last box was not on good conditions it was open. I was happy that noting was missing

Date of experience: September 19, 2018
Adore M. Adore Me Rep
over a year old

Hello Evelia,

I am very sorry to hear that you did not receive your Adore Me Box in pristine condition.

For the inconvenience I have added $10 in store credit to your Adore Me account. We understand that though, the box's primary purpose is the ensure secure packing for your sets, you would like to have received the box in better standing.

We regret that USPS has dimmed your Adore Me experience, and hope this token of our appreciation helps.

Should you have any other questions, I am happy to help!

Best regards,
Adore Me

North Carolina
1 review
0 helpful votes
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Love it!
September 21, 2018

So soft. It's sexy with out being over the top. So comfortable. The built in shelf bra offers more support then I was expecting. I'd love to have one in black.

Date of experience: September 19, 2018
Sandra N. Adore Me Rep
over a year old

Thank you for the amazing review, Ashley! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!

Texas
1 review
0 helpful votes
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Perfect lingerie for me
September 19, 2018

I never have any problems and there are so many styles to choose from, I will continue to be a VIP member

Date of experience: September 19, 2018
Adore M. Adore Me Rep
over a year old

Hello Chaney,
Thank you for your feedback! It is greatly appreciated!
We are very pleased with the fact that you are enjoying our collections. We will certainly take this information into account in order for our customers to enjoy our products.
Do not hesitate to contact us if you would like help.
Best,
Adore Me,
[email protected]

Illinois
1 review
0 helpful votes
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Had great experience with them until this year. It has been taking over a month to have things shipped. They've also cancelled orders of mine and sent me wrong items because they ran out of what I have ordered. I'm still waiting on an order that I placed 6 weeks ago with no idea how long it will be before it ships.

Date of experience: September 18, 2018
Washington
1 review
0 helpful votes
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LOVE IT LOVE IT LOVE IT
September 19, 2018

I absolutely have fallen in love with Adore Me! Their bras are so soft and comfy, I have a sensory disorder that makes my skin very sensitive so having an affordable bra and underwear that is COMFORTABLE is almost unheard of, but Adore Me has saved me from hating underwear. THANK YOU!

Date of experience: September 18, 2018
Adore M. Adore Me Rep
over a year old

Hello Andi,

Thank you for your exciting review.

We are glad that we stood out it terms of comfyness and construction. Fantastic quality is what we aim for and we are thrilled that you are satisfied with our product.

Take a peek at our new designs each month. We bring in dazzling products regularly.

XO,
Adore Me

Illinois
1 review
0 helpful votes
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Perfection and beauty!
September 19, 2018

Loved it!
As soon as I opened the box was happy so see how beautiful this set was, when i tried it on, well... I fell in love! Just perfect fit!

Date of experience: September 18, 2018
Adore M. Adore Me Rep
over a year old

Hi Natalia,

Thank you so much for your kind words. Our goal is to provide our customers with excellent, flattering lingerie each time you shop with us, as well as spectacular service.

It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!

Best,
Adore Me

Germany
1 review
0 helpful votes
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Loved it
September 18, 2018

Loved how it looks on me, I wish I could wear it every night. I will definitely keep ordering more and more. I am addicted!

Date of experience: September 17, 2018
Adore M. Adore Me Rep
over a year old

Hello Jennifer,

Thank you for the 5-star review.

We are delighted to hear that you had an addictive shopping experience. It was our pleasure to share the gorgeous selection we have carefully designed for your satisfaction.

Don't forget we have brand new items at the beginnig of each month!

XO,
Adore Me

Texas
1 review
0 helpful votes
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The styles are great! The fit is good! And my order is delivered to my doorstep! I love the convenience of buying quality lingerie online!

Date of experience: September 17, 2018
District of Columbia
1 review
0 helpful votes
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Excellent Customer Service
September 17, 2018

Buying bras online wasnt exactly my ideal - that is before I found Adore-Me. I ordered 3 beautiful bras that were all too big in the band & the same day I received them, I simply started a return online and immediately received exchange vouchers for anything I want on the site? How cool is that?! Adore me provides all the work for the exchange, it was quick, free and actually fun, cause I got to experience more bras that way!

Date of experience: September 17, 2018
Adore M. Adore Me Rep
over a year old

Hi Faith,
Thanks for the review!

We’re happy to hear you had a great experience with our exchange process. Hope we can impress you again and again!

Follow us on Instagram to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
[email protected]

Texas
2 reviews
0 helpful votes
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Fantastic like every time
September 17, 2018

Just more of the same great quality and style. Have been buying clothing for my wife for a couple of years now and haven't been disappointed yet.

Date of experience: September 17, 2018
Adore M. Adore Me Rep
over a year old

Hi Jared,

Thanks for the great review!

We are delighted to hear that your choice for lingerie is AdoreMe.com, as here we always want to ensure you consistently receive good quality, perfectly fit garments and excellent services.

Hope we will impress you again and again!

XO,
Adore Me
[email protected]

Florida
1 review
0 helpful votes
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Silky robe
September 17, 2018

It is a nice robe however it does run big. I would go down one size. Would purchase again. I adore adore me.

Date of experience: September 17, 2018
Adore M. Adore Me Rep
over a year old

Hi,

Thanks for the review, we’re sorry to hear that!

Shopping for intimates online can be tricky, and you should only wear lingerie you really love and that fits perfectly. We get it! Would you like to exchange this set? Here is more information about exchanges and returns: http://www.adoreme.com/free-shipping.

We will forward your feedback to our production team and designer so they can look into this matter.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
[email protected]

Kentucky
1 review
0 helpful votes
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Beautiful lingerie
September 17, 2018

The lingerie is beautiful and delivery was very fast. Adore me gave me a Great shopping experience.

Date of experience: September 17, 2018
Adore M. Adore Me Rep
over a year old

Hi Mellody,
Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
[email protected]

Louisiana
1 review
0 helpful votes
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Well made.
September 17, 2018

Great material. I felt like I looked like the model. The color was more of a dark pink instead of red. But I was very happy.

Date of experience: September 17, 2018
Adore M. Adore Me Rep
over a year old

Hello Rachel,

Thank you for the 5-star review.

We are delighted to hear that you had an enjoyable shopping experience. It was our pleasure to share the gorgeous selection we have carefully designed for your satisfaction.

Don't forget we have brand new items at the beginnig of each month!

XO,
Adore Me

Illinois
1 review
0 helpful votes
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I love adore me!
September 17, 2018

I've never been disappointed with my purchases. The quality is amazing for the price. They make exchanges so easy too which is great!

Date of experience: September 17, 2018
Adore M. Adore Me Rep
over a year old

Hi Melissa,
Thank you for your review! We understand how important is for our customers to receive the best products with an awesome fit at an affordable price!
Rest assured that we will forward your feedback to the most appropriate department in order for you to have an amazing experience with us!
Best,
Adore Me,
[email protected]

Texas
1 review
0 helpful votes
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Sweet
September 19, 2018

I buy these for my wife
And she loves them and me on her
Easy to shop
Just som of the things I like doesn't come in her size she is 38 d
Large panties

Date of experience: September 17, 2018
Sandra N. Adore Me Rep
over a year old

Hi Philip,

Thanks for taking to write this review.

We really appreciate you being so open with us about the product you received.

Rest assured that your feedback about the item has been forwarded to the relevant department. We're thankful for amazing customers like you who share their experiences. Through that, we will be able to respond with expanded and improved products.

For reference, the fit varies slightly from brand to brand and fluctuates naturally as time goes on. With that, we suggest getting sized at least once or twice a year.

Then, we would definitely recommend you trying our fitting guide. Just above the size drop-down box that's found on each set or item's display page, you'll find the Size Guide link which brings up our useful Size & Shape Guide.

There, under the Bra and Panty Fit Guide, you'll find our bra calculator which can assist you with finding the best size and your best Adore Me fit.

We also retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com. You may send back qualified items for an exchange or a return, using these helpful instructions: http://adore.me/exchangefb.

Do reach out to us if there's anything we can do to help. We're here to support you.

XO,
Adore Me
[email protected]

Pennsylvania
1 review
0 helpful votes
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Absolutely perfect/beautiful!
September 17, 2018

I just wish that all of the corset sets, you could pick your size for the top and bottom like you could with this one. The items was my favorite yet!

Date of experience: September 17, 2018
Adore M. Adore Me Rep
over a year old

Hello Melissa,

Thank you so much for your feedback. This insightful information helps us to hear about our products and service directly from the source that matters the most: our customers.

We would like to inform you that your feedback is truly important to us as this kind of information is always taken into consideration in order for us to improve our services.

We retain the policy to help ensure you consistently receive good quality, perfectly fit garments and excellent services from AdoreMe.com.

Rest assured that your request has been forwarded to our design department and we hope to cater to your needs in the near future.
Best,
Adore Me
[email protected]