ADA Assistance Dog Registry

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ADA Assistance Dog Registry

1.8

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ADA Assistance Dog Registry Reviews Summary

ADA Assistance Dog Registry has a rating of 1.8 stars from 14 reviews, indicating that most customers are generally dissatisfied with their purchases. ADA Assistance Dog Registry ranks 408th among Dogs sites.

service
8
value
8
shipping
6
returns
6
quality
8

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Canada
1 review
1 helpful vote
Follow Vic L.
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Amazingly enough, I was referred to this site by another person, who was able to download the presented digital card. After this, if you buy a physical card, a vest, leash, etc, it will NOT arrive anywhere. At least they are not executing a recurring fee, but the site is setup to misguide you and steal your money. There is absolutely no way to get a refund as they have no contact information.

Date of experience: February 13, 2024
California
1 review
1 helpful vote
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No issues at all.
August 7, 2023

Registered my dog back in 2019. Paid 1 time for everything I needed immediately. 2021 I chose to order an ID card. Paid for that 1 time as well. Ive never had any recurring charges like many claim is happening. I chose as a one time purchase for both transactions. Ive never had an issue with the company, my dogs registration # look up, or with spammy emails.

Date of experience: August 6, 2023
Texas
1 review
4 helpful votes
Follow Gail R.
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I registered my dog in 2015 and accessed the site via a confirmation email, Using the assigned Registration ID, no documentation could be located.

Date of experience: April 14, 2023
Canada
1 review
2 helpful votes
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Complete SCAM
October 22, 2022

No help, no support, phone numbers only have voicemail and messages are not returned, no responses to any email. Their technology will continue charging your card until you call your bank and cancel the card.

I purchased a monthly subscription, they charged my card for a one-off lifetime membership, no way to contact them, and the following month, they charge my card AGAIN... for the one-off lifetime membership.

No avenue to contact them.

Date of experience: October 22, 2022
South Carolina
1 review
2 helpful votes
Follow Brenda H.
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Scam
August 29, 2022

Paid for both of our grand pups to be registered so that we could fly with them outside of a carrier. Was a huge hassle at the airport and was told that we were scammed by the officer on duty. Had to put them In carriers. They had to hold the plane for us. Paid for early boarding also but was separated from the family. Ended up in the back of the plane. Was a terrible experience and set the vacation off in the wrong direction. Don't waste your money! Trying to get a refund. I've tried to make contact with them but no one has reached out to us. Just plain mad!

Date of experience: August 29, 2022
Canada
1 review
0 helpful votes
Follow Nunya B.
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Stop emailing me!
March 20, 2022

Service dogs do not require any type of "registration". Adaregistry.com is a scam. They make it seem legit by posting "facts" and articles on their site. Also, I signed up for emails WELL before I knew any of this, I have also "unsubscribed" from their email list, and have even flagged their emails, however I'm still recieving them.
Just an FYI, for service animals, you can just throw a simple harness on them with training patches, and carry a letter from your doctor stating that you require the animal to mitigate daily tasks. No registration is needed other than one from your city bylaw in most cases. If people are bothering you out in public about it, stating you need a registration, you can make a card at home, or at a public library with the dogs picture on it and print it off for their uneducated relief. Don't give into this bull and waste your money!

Date of experience: March 20, 2022
Texas
1 review
2 helpful votes
Follow Teddie B.
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It's a scam
March 15, 2022

I registered my dog as an ESA, the website says it's a lifetime registration with no recurring fees but it was charging me every month and does not have a customer support number or email. I cancelled the card I used and now my dog no longer shows up when I search the registry

Date of experience: March 15, 2022
Colorado
1 review
0 helpful votes
Follow Ricky M.
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This site is fast and easy I learned everything I needed to about registering my pet and all the documentation is readily available they have additional resources. Great site for learning and actually registering your dog as a ESA!

Date of experience: February 10, 2022
Ohio
1 review
2 helpful votes
Follow Deanna W.
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They ask for credit card info and prior to verifying they run your card and then refuse refund. Provide no digital documentation and this is a fraudulent organization.

Date of experience: October 25, 2021
Nevada
1 review
4 helpful votes
Follow A R.
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Scam!
May 24, 2021

Service dogs don't require registration in most areas. This site just takes your money and sends a phony looking registration card. ADA website says these aren't legit.

Date of experience: May 24, 2021
California
1 review
3 helpful votes
Follow Bruce W.
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Tried to register my dog emotional support animal and paid 99.00 they billed twice and I didn't receive any digital documents so I called left two messages they have not returned the money and no phone calls don't use this service

Date of experience: April 15, 2021
Canada
1 review
3 helpful votes
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SCAM
December 22, 2020

This company has a see the paperwork, when you click to see if the paperwork it triggers the transaction so you are forced to pay. Then you can see it. Don't use this company, they are steal your money. I contacted them immediately after the transaction and they said they would not look at it. Money hungry, deceptive pieces of work.

Date of experience: December 22, 2020
Louisiana
1 review
1 helpful vote
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THANKS
November 13, 2020

I am so thankful it was quick, easy and totally worth it to me! My dog is not just my emotional support dog or friend she is part of my family! I have been trying to get her certified and this site helped me do all of that in just minutes!

Date of experience: November 13, 2020
Mississippi
5 reviews
17 helpful votes
Follow sandy g.
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They don, t ask for my address they just take the money. PURCHASE SERVICE DOG SCOTTSDALE AZ CARD2910 $25.00
Details
Merchant Name: SERVICE DOG SUPPLIESMerchant Address: SCOTTSDALE, AZ, ******* Transaction Type: Card # Entered by Customer/MerchantCategory: Pet Shops - Pet Food and Supply Stores

Date of experience: May 31, 2019