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The overall reputation of Adam4Adam is marred by significant customer dissatisfaction, primarily stemming from poor customer service and frequent account issues. Users report arbitrary suspensions, unresponsive support, and a lack of clarity regarding account management. While some members appreciate the platform's community aspect, many express frustration over persistent technical glitches and the prevalence of scam profiles. Positive sentiments are overshadowed by concerns about discriminatory practices and inadequate support for users, particularly those from marginalized groups. This feedback suggests a pressing need for the company to enhance its customer service and address systemic issues within the platform.
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I had used A4A for several years and had been a contributor. I deleted my account for sometime and yesterday I signed back up creating a brand new account cause my old one was gone and my account was suspended in the first 5 minutes with no reason or warning given. It was never even approved. I put in all required info.
My primary grip about Adam4Adam is you can't really "block" anyone. Technically, if you block someone you are either having an issue with or just don't want to see, you're blocking yourself from them. You can't see their pic or email them; HOWEVER, they can still see you and check out your profile (with exception to private pics)... they just can't contact you. WTF? My advise is to take a look at Facebook's 'block' feature. Get with common logic.
They lose profiles - after the text is written, approved a day or so later, you log back in and most of it gone, lost not edited. I just logged on (I live in LA) and choose the a very wide area in LA/Hollywood. Not one person is online according to them.
I am a paid member have complained about the missing profile issue several times, because it happened several times and they never responded! WTF guys.
Hi David, please email [email protected] and tell us what is your original text so they can review and post it in your profile. Thank you.
A4A Support
I set up my brand new account and profile. Five minuites after I was done they suspended my account. Have no idea why. They can keep the site jacked up because most gay men in Birmingham are crazy anyway.
Chris, what is your username? Our site is reliable since we have over 8 million members. There are policies to follow and if you don't follow them, it might be the reason why you got suspended. Contact [email protected] for more info on your account
Thanks
A4A Support
Created an account and was on the site for about 4-5 minutes suddenly had to log in again only to get the message "account suspended" What is the deal with this site?
Not a huge deal, had already heard it was lame for hook ups, fakes and flakes and a cesspool for "Pozed up" masquerading as "Neg"
Visit a4a mobile, page says ip address block. I'm like, " wtf, nooooooo" from morning to afternoon and evening still block. I'm in Houston TX. First I thought I harass 2men. For months. But even then I would get a warning. Im a free user since iPod 4th Gen, came out!
I've been a member of this website for several years and all of a sudden my account no longer works and then I made a new profile thinking the password or email address is no longer with me. And I get banned in the first 5 minutes
Had this for well over 7 years. For the first time I have just been banned IP address blocked. I see I'm not the only one maybe I'm hoping it's a glitch in there new update system
I think A4A is down. It's not our computers and we have not been blocked. The site is down, I think. I'm in Texas and a friend and I here are both having the same problem.
Just tried to sign in and found my IP had been blocked. Great customer service for a long-time user, yessir! I don't know what criteria they used to determine I should be blocked, but whatever it was, it's invalid, and they should contact the user BEFORE they block, since you have NO recourse at that point to appeal their decision. Guilty until proven innocent seems to be their mantra. If I could give a negative star rating, I would.
UPDATE: they may have been suffering a DDOS attack, since I can now log in. I'll give THEM the benefit of the doubt and upgrade to two stars. They STILL need to at least admit to the loss of service, for whatever reason.
Not exactly sure why it banned not only the IP address on my computer but also the one on my phone. I have a 2nd laptop that i will check. I never held this site to any high regard but it was one of the few that made meeting up with people fairly easy. I can find what this site offered somewhere else... but... it sucks because of the folks i only really talked to on that site i will never hear from again probably. So... thanks for defeating your own purpose...
Since the roll out of their new site, they are losing members. They kept suspending my account minutes after I created them, and if I tried again it said my email was already on file. I contacted them and they told me they didn't think my pic was of me... how that was decided I don't know. They said I had to send them SEVERAL pics of my face with me holding a paper with my member name and the date. First, they suspended me BEFORE I even posted a pic, so how was the pic the problem. Second, when did they start requiring a face pic. Finally, they were only worth using because of the number of guys there and ease of use, but now they are complicated and force you to jump through hoops just to get a profile... so I predict the number of members will drop dramaticly and they will die from a lack of ad dollars. Way to "improve" your site guys!
Well, I have been an active member of this site for over 10 years. This week it appears my account has been hijacked multiples times. From a fat old white guy, my user name and password now showed a slim 24 yr old black boy living across the country. My email had been changed, pics deleted and entire profile re written. Emails to their so called support department have yielded nothing, and like other users have found they do not provide assistance in person, or even vial live chat. I'm disgusted and will be deleting my account..
I met this guy on A4A about three weeks ago. I had seen him online for a few months, but put off meeting him two or three times. He was 62 i am 58. At the onset it seemed to be a good connection. His profile said he was not opposed to a LTR. I thought wow nice guy my age etc. First few times we met was cool but after the 3rd date he backed off and quit texting and returning calls. Mind you I generally had to initiate calls and texts. I didn't have allot in common. He had three big dogs, and the house smelt like it. I was willing to deal with it. Oh he was also a bar fly and was at the bar every weekend. I kind of knew that things would turn out this way just some kind of a gay intuition. I would love to meet someone who would call me and return my texts. Oh btw he still had an old flip phone from the 90s. LOL
I don't see what draws people to this site because it appears to be a cesspool of the most shallow gay community ever. It of course is for sex, but there are a few sophisticated individuals who aren't there for that and they get a plus, and I've actually talked to a couple of them, but that's the problem: one week and I've only spoken to TWO people! It's like a ghost town most of the time and whenever people ARE online, they don't give you the time of day because their standards are too high and they believe themselves to be the kings (or queens) of the world. There's also an abundance of fakes because people either use porn photos or rip photos from other people's profiles. Browsing is also a waste of time because of the "high-standard" factor and the fact that a majority of them listed look either disease infested or like a potential murderer
He email system is also confusing and glitchy because some messages don't pop up when I click on them. However, the main issue is how dangerous it is as people can lie about their HIV status or any other STD, the fakes, and there are tons of creepy old men that are borderline pedophiles, which should be checked out. This site was recommended to me by a good friend, but I can guarantee that I'm not going back.
They have your IP address when you log in. I am what you would call an athletic twink., That and other websites take advantage of me by using my profile and looks to lure other people onto the site. They block me from meeting other guys like myself and try to pair me with ugly old hairy men which I find discusting. That is why I am not a paying member, I only pay for good results not bad ones.
Really full of unsafe young kids ranging from 18 to 22. I have chatted with several who are infected with Herpes, HIV and several unpleasant std's not worth the risk in my opinion. You have no idea who's been with who and for sure most will never be upfront about who they really are or for that matter who they've been with. To unsafe!
The website and app are both really glitchy and the guys are few and far between. I would be better off with GuySpy or Grindr!
I have gone on this site for over 10 years and I have consistantly found very negative things going on. Lots of liers, old photos, lots of drug users and scammers. I have found many guys I know who are HIV positive who are lying about their HIV status. Lots of attitide! I would use this website which moderate caution.
Suspended my account for no good reason. They don't even have a customer service number or anything to retrieve your information. Bull$#*! site.
Answer: Hi Herman, your account is active! A4A team
Answer: A: Hi Al, did you place an order order at store.adam4adam.com? Please click https://store.adam4adam.com/contact_us.php and contact our support team. Thank you.
Answer: Hi Christopher, please tell us your IP address so we can check. Thank you.
Answer: Hi, please write back and tell us your username. Thank you.
Answer: Hi, please write back with more details and tell us what error message you see. Thank you.
Answer: Hi John, please write back with more details and tell us what error message you see.
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Hi, please email [email protected] and let us know your username so we can check. Thank you.