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ActiveForeverReviews 23

1.9

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ActiveForever Reviews Summary

ActiveForever has a rating of 1.9 stars from 23 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ActiveForever most frequently mention and customer service. ActiveForever ranks 25th among Mobility Aid sites.

service
6
value
6
shipping
6
returns
4
quality
5

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Nebraska
3 reviews
9 helpful votes
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Ordered walker from this company. Waited almost 2 months to receive order. It still had not shipped. Finally gave up and cancelled order.

Date of experience: July 6, 2016
Michigan
1 review
10 helpful votes
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I should have looked at the reviews before ordering from this company. I ordered the wrong item because it was not worded properly on their website. After receiving it I asked to return it. I was told that I would be charged for shipping both ways. I was also told that If I had looked at all the items they sold I would have noticed that the correct item cost more and since it was strictly my fault they wouldn't do anything for me. She said I should just keep the wrong product and order the right one. I asked them to please talk to a supervisor to ask if they could waive some of the shipping cost. I never received a response. That is just poor customer service. I also found the same exact product for less on several other websites, so do your homework before ordering from them. I wish I did.

Date of experience: March 11, 2014