ActionFraud.org.ukReviews 33

To hide the fact of Police Forces not doing anything about Fraud, Action Fraud was set up. Basically it now takes the statistics from the individual Forces and combines them into one statistic. So for instance GMP where car crime is epidemic and the cars are rung and sold on then actually we have three crimes. House broken into and keys stolen. Burglary. Theft of car. Car identification changed and the sold. Fraud. GMP would have to record the Burglary and manage to get away with recording the stolen car in the same crime report. So only 1 crime recorded instead of three by GMP. Believe it or not this is above scrutiny and acceptable by the powers at be. When the Fraud is reported to action Fraud it will be vetted and binned with proforma letter. Hence GMP don't record that crime on their system so it cons the statistics of how much real Fraud is occurring in GMP. Also GMP further vet the information they get from Action Fraud. Doesn't matter how many names address, details of ongoing Frauds. They only investigate less than 1 in 10 reported or received by them. That's from GMP themselves. There priority lies with Fraud victims in their own area that the Frauds have been committed by.

Why spend £******* a year because the biggest rising crime Fraud can be hidden from the publics view and the authorities and Goverment passify the Public with this great scheme called action Fraud just a glorified way to bin Frauds and massage individual Forces figures. So crime is on the decrease? No just hidden.

Action Fraud just another scam. Another very costly Fraud for the Public!

"Lies damn, Lies and Statistics"

Agree with previous reviews -this dept is wrongly named as they couldn't be less active if they tried. I'm one of MANY people who reported an online scam from a distribution company that misrpresented themselves(in that they had neither the capacity or means to distribute huge amounts of stock) and took monies with the intention of deception for goods from thousands of customers internationally falsely informing them their goods were being posted and in subsequent emails that they could neither provide goods or refunds due to lack of resources. As a group of disatisfied customers we have provided ample evidence of receipts for non-delivered goods, email correspondence, names and addresses of company directors, site premises and definitive proof that in one case this company could not ever provide a restricted original item they advertised yet after more than a 28 day wait we are now receiving a standard letter telling us that lack of "leads" prevents Action fraud pursuing this further. We have been told by Trading standards and the local police force that they would like us to leave action Force to investigate this and are feeling frustrated that despite many of us contacfting them Action Fraud have failed to elaborate on what further "leads" are required or how many "leads" they need in order to become pro-active. Correspondence thuis far seems futile and a complete waste of time.

I wrote a review a while back about how Action Fraud does nothing but send out letters telling people they believe that they woud not obtain a conviction. Does this answer why the crime of Fraud in the UK is at an all time high well it does because the fraudsters have nothing to fear from Action Fraud, Action Fraud is a JOKE as most people on these reviews are aware its a case ignore and it will go away, not with me its not if they do nothing to a solicitor who my insurers have paid on false information then I shall approach the procurator fiscal directly as the police work for the Procurator Fiscal in Scotland a solicitor defrauding an insurance company which the insurer admits happened, fraud is fraud whether Action Fraud likes it or not. And I intend to pursue this with or without assistance from this bunch which should be referred to as NO ACTION FRAUD.

Apparently giving them names, phone numbers and email addresses of an ongoing £50k+ scam is not enough for them to take action...

"We have reviewed your report and I regret to inform you that we have not identified any leads that would result in a successful criminal investigation therefore your report has not been sent to a local police force or other enforcement organisation to commence an investigation at this time."

Well worth waiting 8 weeks for this reply.

Tax payers money clearly well spent on this lot... completely pointless organisation.

I rang these people twice on one day to report an attempt to defraud me of £6k- someone tried to sell me a car and get me to pay them on paypal first - oh and yes then they would refund me if I did not want it - seriously? - The action fraud system was down and they were unable to take my call - unfortunately I had to hang on the phone for half an hour the first call to find this out. I rang back the next day and they told me to report the fraud to paypal but it was not a pay pal issue. I had to wait for another half hour on that call. No common sense and a complete waste of time

Reported a possible theft of almost £50.000, one week on they haven't even looked at the report! My money could have been on the other side of the world by now and Action Fraud who claim that they do not investigate every case, haven't even lifted a finger yet! The only thing it will do is increase your keyboard skills! They are not interested in pursuing the perpetrators of money crime! This is a total joke organisation, don't waste your time on them.

Total waste of your time!

Not interestedin anything, rude, unhelpful, just a paper pushing department, no advise, no replies and constant chasing.

Its a disgrace! Do yourself a favour and save yourself the stress, they are not even worth considering if you need to solve a problem.

Police will tell you to contact them, they will push the paper around until they think you will be fed up and then tell you they can't do anything to help you!

Along with other 20 victims we reported a letting fraud and Action Fraud is absolutely not interested in dealing with this case. The director of the letting agency stole thousands of pounds from people and now is living peacefully and happy as Action Fraud or the police simply are not interested in dealing with the case. Just don't waste your time to report a fraud, they are unprofessional, careless and not willing nor interested in helping victims of fraud! If I could give them 0 stars I would do it!

I reported a cheque fraud and never got a 28 day update letter, after two phone calls I received an email stating they do not have enough information on the crime. That was because they never even bothered to ask for the evidence which I had and had stated to them that I had the evidence for this crime. Action fraud chose to do nothing about it, apart from waste my time and effort in filling out a report. There was no action at all from them and would suggest to people if you do get scammed to learn from the experience as the police and action fraud do not care.

Seriously don't even waste your time - this is just another example of a government department setting up a point quango to divest themselves of any cost or responsibility for dealing with crime.

I report a case of fraud over a month ago, heard nothing since, and even on the site it states that most cases won't be investigated.

So in essence, waste your time filling out a report - it gets filed and forgotten and meanwhile the police and the government can state that they have a department to deal with fraud (they should actually say "file fraud reports"

OMFG - Update - the recommendation from Talk Talk following them losing all of your personal detail to random hackers (seriously, how bad is their security) is that your report any fraud to Action Org - bad enough you have been ripped off due to an incompetent ISP but you are also recommended to waste your time inputting the detail into a pointless government quanqo who are about as effective as sticking flowers under your nose to fight the Black Death in the middle ages were.