AchieveCardReviews 40

They say you get you payday two days earlier is a LIE! And you never know when are what time you will get paid... Any day they decided to work and load your pay... This is the most frustrated crap I've ever seen there is no consistency at all not even close... literally any day of the week any time of the week... I will be changing services these people have lost a customer and the fees are ridiculously high and frankly I don't trust them... I recommend a regular bank card or net spend or even Wallmart... As I type this I'm still waiting on my pay check going on twos days late... I had to pawn something today because of the inconsistency of this company just to get food and gas... Do not use this service...

This card / business gets 0 stars! POOR, POOR, HORRIBLE customer service dept.! NO HELP@ ALL when it came to getting information about MY OWN debit card account! I asked the customer service dept. to send me a letter / written statement to my e-mail account verifying that I had CLOSED my account. The customer service agent told me that he could not do that, they are not authorized to do such a task! HUH? I said "this is a bank, if I can receive monthly account statements in writing, then why can't I receive a verification statement that my account is now closed?" The agent got nasty & told me again, they could not do it! I don't understand that at all. I called back 4 other times to talk to a supervisor & he said the same thing at first... Then he said he would send over a verification request form to a "back office" & they would take care of it. Who ever heard of a "back office" in a bank? Still to this day, I do not have my confirmation of my closed account! Wont recommend this card / company to anyone... They did send me an e-mail for a customer service survey asking if I my problem was resolved to my satisfaction& rate their customer service! Lol... Are they serious?

(1) Horrible customer service. Representative asked me identified her self, stated that I should wait 2 hours for my already 3 days late direct deposit to post, then after finally hearing my question, redirected my call to a dead line disconnection. Plan on waiting 2 hours. EVERY TIME YOU CALL! I am canceling THIS blood sucking leach account ASAP. In 2 years, paying $9.95 a month+, ACHIEVE has Redirected my direct deposit 6 times! Not worth the trouble!

My Debit card was lost, someone found it and was able to rack up over $500.00 in purchase, First I called Achievecard and after 8pm you have no way of cancelling your card, then the rep told me that there is nothing they could do, I have to contact the store where the purchase took place, she also said with their card and ID is not used when making a credit purchase, so there is nothing they could do... Do not use this card, there is no possibility of getting your money back if stolen. Use Green Dot

I am debating between 2-3 stars and I can not decide. The good news about this card is you can load it up with money and then use it like a credit card to buy things online or to make purchases. Great for people like me that cannot get a standard credit card where you make monthly purchases and pay at the end of the month. My only problem with this is that I have done some research online and have found that the card lacks the buyer protection typical with other credit cards meaning if you get over changed it is difficult to get your money back. Partially because you already prepaid it whereas with a traditional credit card you have not paid it. Achievecard gets a bad rap because of this but it isn't a scam and they are partnered with mastercard MC which is better than some of the other ones out there like this. I just wish they had better protection along with the card. I have also heard of some people getting their card number stolen and then not being able to get their money back too.