AcerReviews 47

This is the worst company I have ever seen in my life. I bought a laptop before 1 week only (11/05/2021) it's not working for 3 days and graphic card is also not working I dont know why the graphic card inbuilt in this
Power consumption is worst If use laptop for 1 hour it will reduce to 20% from 100%
So customer service is also worst they dont even consider the customer issues and all
Its fully of waste of my money
So please dont buy acer laptop

Had the chance to test some pretty great products created by this company and must say i was amazed! I believe they can be considered never less or worse than other brands such as hp or dell.

Ok, Acer. Let me start with the pros. Lasted a good 5 to 6 years. Pretty color. Worked well enough. Cons: I HATED that you will be in the middle of something and it will just start updating for a good 15 - 30 minutes. No warning, no way to stop it, just goes and it does it once a week at the very least. My sister bought one recently and her's is even worse. It will do the no announced update for HOURS. She hates it and is considering calling it a loss and purchasing a whole new laptop from another manufacturer. I can't not tell you how annoying those updates are. You are typing away on your report and BAM it just closes on down, freezes you up and takes it's sweet time. I put up with it as along as I did because I didn't use it that much. Finally Windows 7 went out and I bought another brand that is also not any good. So that's a two person review for the price of one. Do not purchase unless you have patience galore and plenty of time on your hands!

My acer computer suffered a serious software problem. Now I accept that it happens and I accept the fact that I am responsible to deal with it. Fine. However their online app tells me the product is not registered but when I go to register the thing it tells me it's already registered. How can I trust them to fix something when they can't agree internally if it's even registered or not. It's not the computer that is the problem it's Acer. I'm through with them.

I really surprise to see such low rating. Iэму been using Acer PS for ages and never had any problems with freesing or low performance. Yes I use Top models at work but I'm sure that all Aсук models work 100% for their price!

I recently purchased an Acer touch screen computer. For the first month and a half it was very slow but functional. It suddenly froze up and would not boot up. After many unsuccessful attempts to resolve the problem, I contacted a tech from their support site. The tech center was located in the Dominican Republic and communication with the tech was difficult to say the least. After many attempts to reset or correct the problem, it was found that the unit had a hardware that needed in shop repair. The unit had to be sent out of the U.S. to the Dominican Republic for repairs. I was uncomfortable with that as I have heard horror stories of units being lost or stolen. The unit was only 1 1/2 months old and felt a replacement was warranted. I suggested they send a replacement computer and I would send the damage one back upon receipt. They refused saying their policy is for the consumer to send the product to them (AT THEIR EXPENSE!) and wound not replace the unit. I felt they basically were saying "TAKE IT or LEAVE IT" I contacted my U.S. retailer who understood the situation and agreed to take the unit back and give a FULL REFUND. I can tell you that I will never deal with this company again! All I can say is fully understand the "COLD HEARTED" policy if you intend to purchase their products

I always liked ASUS and someone told me that Acer is comparable in quality and in price. Well, I can say the prices are usually lower, but the products are awful. I purchased two laptops from Acer in less than two years.

The first one was about six months old when the hard drive failed. I sent it in to fix. It was fine but then the laptop started to overheat like crazy out of nowhere and then shut off. Then, the hinge on the screen broke so the screen fell flat on the surface unless something was propped behind it. After a year, when the warranty was over, the overheating was shutting off the computer too consistently so it was impossible to use; winter or summer, didn't matter what the temperature was.

Replacing the first laptop, the second one worked perfectly fine, until exactly a year passed when the warranty expired, that the laptop froze frequently with audio looping itself. Only way to fix was to power it off manually. The screen's backlight also failed and started to show dim and dark spots everywhere on the screen. Next, the battery was unusable after one year and a couple of months. It didn't hold a single among of charge, so I had to keep the laptop plugged in all the time unless I paid for another battery.

The first laptop was just me purchasing, but the second laptop was just poor judgment. I never purchased anything from Acer after this. It was a horrible mess. Shortly after, I purchased an HP laptop around the same price range and it was fine for years. I can't judge for the rest of Acer's products, but laptops are a no-go for me.