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I'm not sure what kind of business this is but they submitted a contact form on my website telling me to contact them. Provided the full information Jane Rivers and *******@accountreceivable.com
First off what? I don't even have any debts. 2nd of all, who are they to submit something on my website?
I call to inquire what was happening. They said we have a Jane Rivers who works here. I told them I did not want them contacting me for anything bc I had no debts! Well, I was then cursed out and hung up on. I called back in disbelief and the same thing happened! This lady dropped used very vulgar language that I have never heard any "professional" company use.
I knew then this was a company full of low life's and they are using fake practices and trying to scam people.
If you are a business and someone owes you debt, I would probably run as far away from this company as possible.
I hired Accounts Receivable in November 2022. They did not collect anything. A few months later, they asked me to pay over $2000 legal fee to start enforcement. I asked them: "Your web site advertised as no Collection no Pay, why I have to pay"?
I requested AR to cancel the contract. They refused and told me if I cancel the contract, I have to pay them 10% fee. Please stay away from this Collection agency. I consulted with several law firms, and they told me that their practice is illegal. This is a "Bate and Switch" illegal practice company.
In steading doing their job to collect from debtor, they are trying collect from Creditor! Several other reviewers also said that.
Accounts Receivable are a nasty outfit that are better avoided if you have other options. They are unprofessional and very unpleasnt to deal with. Avoid!
They act as if they are legal counsel and that they have a legal claim against you - when you ask them to contact your attorney, they hang up.
They also represent companies that operate illegally and unethically.
I can't believe these people are still in business. They are deceitful and very hard people to deal with. They lack communication. I would not recommended these people to anyone. They are scams.
Do not trust them at all. They are liars, and they steal money from you. Would never ever trust again.
After receiving a collection notice from Accounts Receivable, for a hospital visit I called the hospital to ask what this was for. The answer was "for a hospital bill that had been overlooked." For 2 years? After discussion I agreed to pay it off, to the hospital in monthly payments. I am approximately ahead of schedule by 150.00, but I still get calls or a collection notice from AR. Saying they are watching the account. I owe 25.00. Duh... why do they have this anyway and why are the communicating with me
Very professional group of people and handled my delinquent collection really well.THe keep you posted on the progress thruout
I had to turn a client in for my business due to non payment after I had been trying to collect two unpaid invoices for over 5 months. I finally a a last ditch effort Googled a collection company and came up with Accounts Receivable. Mekhael contacted me and asked me for proof. The rest was history. They collected the balance in full and saved me a ton of time. I won't wait so long next time and will gladly just turn these accounts over. As a business owner I don't have time to deal in collections so this was a huge time saver for me!
It was a pleasure working with accounts receivable. The company helped us resolve an issue professionally.
We submitted an account that was just over 90 days. They collected it and charged us 50%? I need to review the fees again. I thought it went 30 then 40 then 50%. If it's 50% at just over 90 days then this really isn't worth it to us. We'd be better off trying longer to collect it ourselves then if that doesn't work, turn it over to them. I mean, what's the difference if they're going to take 50% anyway?
They say they will keep you updated on accounts that you submit, but they haven't for us. I have to go into our account, check the notes and see what the status is. Then I have to call if I have questions or to check the status of an account in collection. I expected a more automated process or a better means of updates.
I checked on one the other day and the status was, "closed - paid in full". I thought, what? Did we miss posting a check from our customer or something and they're saying it's already been paid? I about freaked out. So, I had to call and I was told A/R was paid directly and that they would be sending a check. A few weeks later I received the check for 50%. I could not find anything in the notes nor anywhere else on my client page on this particular account that any of this had transpired. I would have expected a much better reporting of details for the fees they charge.
They collected on 2 out of 3 of my bad debts with clients who didn't pay. The fees were a bit higher than I would have liked but honestly, I would have collected $0 without their help, so I am totally satisfied.
Hi everyone, this story goes back to 2013.
In 2013, we were owed $380k by a company. We engaged with Accountsreceivable to help collect from the company. Accountsreceivable told us to give them $2.5k to initiate litigation against them. We did, and they filed the lawsuit. We asked them for updates and they were always very hesitant to give out case information or updated information.
Thankfully, I am now a lawyer and looked up the public records of the case that was filed. It showed that the court paid out the money to Accountsreceivable ($150k) a year ago, but accountsreceivable NEVER updated us on the status or paid us, the client, the money. I am now initiating litigation against them for fraud, breach of contract, and punitive damages.
After dealing with numerous other collections agencies, I decided to give Accounts Receivable a try. I was very pleased to have Kaylee as my Agent. She was very tentative and helpful. This is definitely not an easy job, but Kaylee got the job done. I would highly recommend to ask for Kaylee when you call!
I have to admit I was a skeptic after reading all of the reviews but I understand this is a tough industry for sure but as a company, we have used multiple collection agencies but none of them have done a great job like Kaylee has. We have been working with Kaylee over the past 6 months and she delivers on great service, she keeps me updated, very professional and honest. Ask for Kaylee and you won't be disappointed.
Accounts Receivable has been a pleasure working with. My rep Kaylee is very professional & knowledgeable. They helped me recover 88k from another business who had previously owed me for almost a year! Saved my company during this pandemic... Can't thank them enough! I will recommend to all my friends & family
This company is by far the worst company I have ever worked with.
To make a very long, drawn out, frustrating process, short...
I started with one rep and was constantly talking to different people when trying to get things sorted or asking for information/help.
One of the reps was actually very rude.
I was never responded to in a timely fashion when asking questions
When I finally had enough and waited the 60 days to pull my files, I was Ghosted by my rep and the CEO. I made my complaints known and the reasons for them, and was basically told it was my own fault instead of being apologized to. Like how they asked on of my accounts to pay in american dollars rather than the Canadian dollar she was billed in. And invoicing me a higher percentage fee than was negotiated.
At the end, I tried to pull my final account after waiting the 60 days, and I was lied to, and told there had been a payment made so the account was still active, even though there was no payment made and I had the proof. I still was not given an apology, instead I was called berating because I demanded a response and an explanation and my accounts closed.
DO NOT USE THIS JOKE OF A COMPANY
Wow, I should have checked this company out before using them to collect money due our company. The sell was they collect the money and charge the activities of collection to that company. That way you get what you agree to.
Well apparently legal fees charged during the collection process are charged to my company. As it turns out their fees resulted in a 50% charge to all funds collected. That's the highest fee out there. Lesson learned! Never use accountsrecievable com. Literally, a $1000/month collection results in a $500.00/month payment and that after the moeny collected is held for 45 days.
This company deserves the F that Better Business Bureau has given them. Caveat Emptor!
If you are thinking about using this company, you might want to do a little more research.
There was a judgement against me. Javier Cohen of Accounts Receivable was handling the case. He made a promise to me that if I made a payment for the judgement against me, the funds would NOT be released to the plaintiff untill she notified the court that the debt was paid in full, and that I would get documentaion from the court to that effect. In reality, AccountsReceivable.com paid her the money and my debt is still on the court records as NOT paid. Do NOT make any payments to them. You will still owe the money.
I put in a claim with Accounts Receivable. By Wednesday, we had gotten payment in full! You guys are wonderful and take the stress out of one of the hardest parts of the job! Thank you!