Abercrombie & Fitch

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Abercrombie & Fitch

Abercrombie & Fitch

abercrombie.com
classic, casual, preppy men, womenAge 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

About the business


abercrombie.com
USA
Abercrombie & Fitch is part of Abercrombie & Fitch Co
Clothing item from Abercrombie & FitchFashion apparel by Abercrombie & FitchMerchandise from Abercrombie & Fitch clothing lineAbercrombie & Fitch fashion product

Business Highlights

General

Parent Company: Abercrombie & Fitch Co
Target Gender: men, women
Target Age Group: 26-45

Shipping

Shipping Cost: $7
Free Shipping: sometimes
Free Shipping Detail: for orders over $99

Returns

Return Policy: not free
Return Instructions: products returned must be unworn and unwashed
Return Cost: $7

Sustainability

Sustainability Score: It's a Start
Recycling Program: How2Recyle

Product

Style: classic, casual, preppy
Body Fit: regular
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL), Women's (2XS, XS, S, M, L, XL, XXL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing

Membership Programs

Rewards Program: Rakuten

How would you rate Abercrombie & Fitch?
grey stargrey stargrey stargrey stargrey star

Abercrombie & Fitch Reviews Summary

Abercrombie & Fitch has a rating of 3.3 stars from 289 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Abercrombie & Fitch most frequently mention and clothing selections. Abercrombie & Fitch ranks 12th among General Apparel sites.

service
30

We monitor reviews for authenticity

Arkansas
5 reviews
11 helpful votes
Follow Regina J.
Unfollow Regina J.
Share Review
Report Review

Don't support
October 12, 2015

He doesn't make his clothes for bigger people. Don't support him they're so many other good stores to go to!

Date of experience: October 12, 2015
Massachusetts
6 reviews
13 helpful votes
Follow Kay B.
Unfollow Kay B.
Share Review
Report Review

Ughhhhh
October 7, 2015

Not only do they have $#*!ty customer service they have $#*!ty clothes that is extremly over priced. Targeted for hipster teenagers who do nothing but us their parents money to like "boho indie"

Date of experience: October 7, 2015
Colorado
6 reviews
12 helpful votes
Follow Li K.
Unfollow Li K.
Share Review
Report Review

Never again
September 29, 2015

Horrible customer service! Just the worst. Took 10 minutes to get a representative on the phone.

Date of experience: September 29, 2015
Singapore
32 reviews
44 helpful votes
Follow MIke T.
Unfollow MIke T.
Share Review
Report Review

Smells great
September 23, 2015

Hip and trendy experience but the goods are rather costly.

Date of experience: September 22, 2015
Texas
20 reviews
16 helpful votes
Follow M M.
Unfollow M M.
Share Review
Report Review

For Kids...
September 21, 2015

If you have kids then you know what I mean, they like the stores but I don't think the clothes would be a bargain at half the price. Parents beware!

Date of experience: September 21, 2015
Florida
8 reviews
110 helpful votes
Follow Jaanika K.
Unfollow Jaanika K.
Share Review
Report Review

Excellent!
September 3, 2015

Excellent quality for money you pay! Been buying there for years and I still don't have any complaints. Sales are awesome too!

Date of experience: September 2, 2015
Illinois
6 reviews
4 helpful votes
Follow kaseem j.
Unfollow kaseem j.
Share Review
Report Review

Wonderland
August 31, 2015

My favorite place to shop on Saturday evening just me and my gear

Date of experience: August 29, 2015
Louisiana
21 reviews
17 helpful votes
Follow ANdrew D.
Unfollow ANdrew D.
Share Review
Report Review

Overpriced
August 20, 2015

And the quality of the material is cheap. Teenagers might like it because its trendy, but professionals, in my opinion, should not waist their time there.

Date of experience: August 20, 2015
Saudi Arabia
13 reviews
272 helpful votes
Follow bill p.
Unfollow bill p.
Share Review
Report Review

Pricey but worth it!
August 19, 2015

I shop there all the time. I already know my sizes so I just strom in and pick up the items I like. Love their selection and quality!

Date of experience: August 19, 2015
GB
4 reviews
1 helpful vote
Follow Jeffrey D.
Unfollow Jeffrey D.
Share Review
Report Review

Nice
August 15, 2015

I am happy with the service I received. I was very pleased with the work they did.

Date of experience: August 14, 2015
Indiana
3 reviews
0 helpful votes
Follow Brian A.
Unfollow Brian A.
Share Review
Report Review

I am getting older, and have been shopping here all my life. While a lot of their stuff is getting tired and old, I still love their jeans. They are not nearly as expensive now, and are great quality.

Date of experience: July 29, 2015
Florida
5 reviews
5 helpful votes
Follow Deepika A.
Unfollow Deepika A.
Share Review
Report Review

Used to love buying from here. Most of my clothes have been from that store but last few years their prices have gone crazy high. Hardly buy anymore

Date of experience: July 26, 2015
Arkansas
38 reviews
75 helpful votes
Follow No N.
Unfollow No N.
Share Review
Report Review

Overpriced
July 20, 2015

Cute things, but advertised so much that they are horribly overpriced.

Date of experience: July 20, 2015
Philippines
20 reviews
3 helpful votes
Follow Rosauro Q.
Unfollow Rosauro Q.
Share Review
Report Review

I saved some of my money just to buy a pair of abercrombie, because of its guaranteed quality to last and comfort to feel. Wearing Abercrombie makes me proud and makes me feel loved!

Date of experience: July 20, 2015
New Jersey
8 reviews
39 helpful votes
Follow polkadotbee b.
Unfollow polkadotbee b.
Share Review
Report Review

My Thang!
July 13, 2015

Love the fact that even a chubby cheek like me have their size as they run big!... i just love their jeans im gonna die!... great quality! Golden price but why not wait for clearance!

Date of experience: July 12, 2015
Minnesota
4 reviews
13 helpful votes
Follow Moon N.
Unfollow Moon N.
Share Review
Report Review

Small over priced
July 11, 2015

Size extra large fits like a medium and the prices are crazy high but I guess that's probably why they no longer have any locations in south Dakota.

Date of experience: July 11, 2015
California
5 reviews
4 helpful votes
Follow Michael M.
Unfollow Michael M.
Share Review
Report Review

Great clothes
June 23, 2015

I like the style and the fit, i would shop here more if i didnt already own so much of their clothes

Date of experience: June 23, 2015
New Jersey
6 reviews
5 helpful votes
Follow Celia M.
Unfollow Celia M.
Share Review
Report Review

Clothes =]
June 23, 2015

This is my brand i love it specially on sale time.

Date of experience: June 23, 2015
Nevada
6 reviews
1 helpful vote
Follow Kim B.
Unfollow Kim B.
Share Review
Report Review

They have good sales, and thats when to catch good prices.

Date of experience: June 4, 2015
Mississippi
26 reviews
25 helpful votes
Follow Lissette C.
Unfollow Lissette C.
Share Review
Report Review

Loveeee abercrombie
April 13, 2015

I being a faithful customer of Abercrombie for more than 15 years, love it beautiful Clothes

Date of experience: April 13, 2015