Fifth Third BankReviews 44

While all banks are riddled with rules, Fifth-Third is more interested in enforcing them at all cost than solving your problems.

I deposited a cashiers check from a close bank and they did not tell me it would take 10 days to clear. I would have happily gotten cash or wired the money. But my lack of knowledges was not their concern. Not only did they bounce my payroll but when I called to explain that I had no idea they would hold my money for so long and asked them to call the branch manager of the bank where the cashiers check came from and asked
Them to help me- a supervisor who was unavailable at the time and whom I left a lengthy message for didn't even bother to return my call.

And then when I called others I knew through my husband's business they too could not help me lift the hold and said they could not promise more would not be returned.

They are not at all a customer-centric bank. They are focused on meeting their needs and not that of their customers. So if you are a small business don't bank there. You can do better. While Huntington Bank has far fewer locations, they, at the moment, seem more interested in helping business owners.

Opened a business account with $50.00 but it sat dormant for several months. Had unauthorized charged of $19.95 each come in and the bank charged me $200.00 in overdraft fees. I talked to one officer at one branch. She couldn't issue a refund and told me I had to go to the issuing bank. The manager at that bank was in meetings all day and couldn't see me, so I am stuck. I don't have the money to put in the account to make it come to a zero balance and they won't close the account. I never received a statement was totally clueless as to these charges since the account was really supposed to be dormant. I feel that this is totally unfair and unethical to the customer. I am outraged that this can happen and feel I have been unjustly treated.